Troubleshooting - D-Link AirPlusXtremeG DI-624 Manual

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and
operation of the DI-624 Wireless Broadband Router. We cover various aspects of the
network setup, including the network adapters. Please read the following if you are having
problems.
Note: It is recommended that you use an Ethernet connection to
1.The computer used to configure the DI-624 cannot access the
Configuration menu.
Note: The IP Address of the DI-624 is 192.168.0.1. All the computers on the
network must have a unique IP Address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP Addresses will not be visible on the
network. They must all have the same subnet mask, e.g., 255.255.255.0
configure the DI-624 Wireless Broadband Router.
Check that the Ethernet LED on the DI-624 is ON. If the LED
is not ON, check that the cable for the Ethernet connection is
securely inserted.
Check that the Ethernet Adapter is working properly. Please
see item 3 (Check that the drivers for the network
adapters are installed properly) in this Troubleshooting
section to check that the drivers are loaded properly.
Check that the IP Address is in the same range and subnet
as the DI-624. Please see Checking the IP Address in
Windows XP in the Networking Basics section of this
manual.
Do a Ping test to make sure that the DI-624 is responding.
Go to Start>Run>Type Command>Type ping 192.168.0.1. A
successful ping will show four replies.
Note: If you have
changed the default IP
Address, make sure to
ping the correct IP
Address assigned to
the DI-624.
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