Troubleshooting - Zte MF60 User Manual

C h a p t e r

Troubleshooting

Problem
Can not establish
connection between your device
and PC
Can not establish the
connection between your device
and client
The client connected to the device
can not access the Internet
Forget the password
For more assistance, please:
5
Suggested Solution
the USB 1. You need install the software. Run the installation program in
path of My Computer >Portable Hotspot.
2. If the driver of your device is abnormal, please install the
software again. You need uninstall the software first.
Wi-Fi 1. Make sure Wi-Fi LED is blue blinking.
2. Refresh
―MF60_XXXXXX‖.
3. Check the IP address to make sure your client to obtain an IP
address automatically in the Internet protocol (TCP/IP) properties.
4. Type the correct network key when you connect to the device.
1. Make sure your SIM card is available.
2. Change the location to find a place with good signal.
3. Check WAN Connection mode setting.
4. Contact with your service provider and confirm your APN
settings.
1. For the Wi-Fi connection password,
the battery compartment of your device.
2. For the webGUI configuration page password, the default
password is Admin.
3. If you changed the password, and forgot the new password. You
need to restore the device to the factory default settings.
Confidential and Proprietary Information of ZTE CORPORATION 43
network list and
please check the label on
select SSID named