Table of Contents
Advertisement
Warranty Information
Limited Warranty
Unless otherwise stated, your product is covered by a one year parts and labor limited
warranty. It is the owner's responsibility to furnish receipts or invoices for verification
of purchase, date, and dealer or distributor. If purchase date cannot be provided, date
of manufacture will be used to determine warranty period.
Returning an Item Under Warranty for Repair
It is necessary to obtain a Return Material Authorization (RMA) number from your
dealer or point of purchase BEFORE any units are returned for repair. The
manufacturer will make the final determination as to whether or not the unit is covered
by warranty.
The SDI-DMX Mixer Pro unit must be returned in its original packaging. Any other parts
returned to High End Systems must be packaged in a suitable manner to ensure the
protection of such Product unit or parts, and such package shall be clearly and
prominently marked to indicate that the package contains returned Product units or
parts and with an RMA number. Accompany all returned Product units or parts with a
written explanation of the alleged problem or malfunction. Ship returned Product units
or parts to: 2105 Gracy Farms Lane, Austin, TX 78758 USA.
Note:
Freight Damage Claims are invalid for fixtures shipped
in non-factory boxes and packing materials.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have return
shipping paid by the manufacturer only in the Continental United States. Under no
circumstances will freight collect shipments be accepted. Prepaid shipping does not
include rush expediting such as air freight. Air freight can be sent customer collect in
the Continental United States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND HIGH
END SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. HIGH END SHALL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING LOST PROFITS, SUSTAINED
OR INCURRED IN CONNECTION WITH ANY PRODUCT OR CAUSED BY PRODUCT
DEFECTS OR THE PARTIAL OR TOTAL FAILURE OF ANY PRODUCT REGARDLESS OF THE
FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGE WAS FORESEEN
OR UNFORESEEN.
Warranty is void if the product is misused, damaged, modified in any way, or for
unauthorized repairs or parts. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
iv
Advertisement
Table of Contents
