HP MSM Series Datasheet page 8

Data sheet | HP MSM Controller Series
HP warranty includes repair or replacement of
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hardware for as long as you own the product,
with next-business-day advance replacement
(available in most countries). The disk drives
included—with the HP AllianceOne Advanced
Services and Services zl Modules, HP Threat
Management Services zl Module, HP AllianceOne
Extended zl Module with Riverbed Steelhead,
HP MSM765 zl Mobility Controller, and
HP Survivable Branch Communication zl Module
powered by Microsoft Lync—each have a
five-year hardware warranty. For details, refer
to the software license and hardware warranty
statements at hp.com/networking/warranty.
HP warranty includes repair or replacement of
2
hardware for as long as you own the product,
with next-business-day advance replacement
(available in most countries). For details, refer
to the software license and hardware warranty
statements at hp.com/networking/warranty.
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• Licensing model for the MSM317 access device (v5.7 and later)
No additional AP license is required for the MSM317; non-MSM317 devices are subject to AP
licensing; maximum wireless device limits per controller and team are unchanged, and all devices
count toward these maximums; for example, an MSM760 could manage 200 MSM317 devices
with no additional AP license, 40 APs and 160 MSM317 devices with no additional AP license;
or 80 APs and 120 MSM317 devices with an additional 40-AP license
• RFC and AP support
For a list of RFCs and other industry standards supported by the MSM solution, refer to the
"mobility products specification sheet," which can be accessed at h17007.www1.hp.com/docs/
mobility/4AA3-3883ENW.pdf. For access point support, refer to the HP Access Point—Controller
Compatibility Matrix
Warranty and support
• Lifetime Warranty 2.0—5y HDD
Advance hardware replacement for as long as you own the MSM720 and MSM765 zl
controllers, with the exception of the hard disk drive in the MSM765 zl controller (which comes
with a 5-year warranty); and next-business-day delivery (available in most countries)
• Lifetime Warranty 2.0
Advance hardware replacement for as long as you own the MSM775 zl controller with
next-business-day delivery (available in most countries)
• Electronic and telephone support (for Lifetime Warranty 2.0)
Limited 24x7 telephone support is provided by HP for the first three years; limited electronic and
business hours telephone support is provided by HP for the entire warranty period; to reach our
support centers, visit hp.com/networking/contact-support; for details on the duration of support
provided with your product purchase, visit hp.com/networking/warrantysummary
• 1-year Warranty 2.0
Advance hardware replacement for the MSM760 controller with next-business-day delivery
(available in most countries)
• Electronic and telephone support (for Warranty 2.0)
Limited electronic and 24x7 telephone support is provided by HP for the entire warranty
period; to reach our support centers, visit hp.com/networking/contact-support; for details
on the duration of support provided with your product purchase, visit hp.com/networking/
warrantysummary
• Software releases and warranty
The MSM720 and MSM775 zl controllers include all offered software releases for as long as you
own the products; the MSM765 zl and MSM760 controllers include one year of bug fixes; for
details on the software releases available with your product purchase, visit hp.com/networking/
warrantysummary; to find software for your product, visit hp.com/networking/support
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