General Controls Reference Guide
Wi-Fi Streaming Media Player
with 1080p HDMI output
It's important to read this instruction prior to using your new product for the first time.
The lightning flash with an arrowhead symbol, within the equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure that may be
of sufficient magnitude to cause an electric shock.
RISK OF ELECTRIC SHOCK
The exclamation point within the equilateral triangle is intended
DO NOT OPEN
to alert the user to the presence of important operating and
maintenance (servicing) instructions in this owner's manual.
Take out the plastic sheet
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
To Change Remote Battery
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT
1. Open the
PLACE OBJECTS FILLED WITH LIQUIDS ON OR NEAR THIS UNIT.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
2. Insert one
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
CAUTION: Danger of explosion if battery is
cause harmful interference to radio or television reception, which can be determined by turning the equipment
incorrectly replaced. Replace only with the
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
same or equivalent type.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
When the battery become weak, the operating
• Consult the dealer or an experienced radio/TV technician for help.
distance of the remote control is greatly reduced
WARNING: Changes or modifications not expressly approved by the party responsible for compliance could
and you will need to replace them.
void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement :
• If the remote control is not going to be used for a
long time, remove the battery.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This
equipment should be installed and operated with minimum distance 20 cm between the radiator and your
body. End users must follow the specific operating instructions for satisfying RF exposure compliance. This
• Do not dispose of the battery in a fire or it may
leak and /or explode.
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
• Batteries should not be exposed to excessive heat
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices
such as sunshine, fire or the like.
because their signals could interfere with critical aircraft instruments.
Manufactured under license from
HDMI, the HDMI logo and High-
Definition Multimedia Interface are
Dolby Laboratories."Dolby" and
• AC Adapter................................................................. x1
trademarks or registered trademarks
the double-D symbol are trade-
• Remote Control (with battery) ............................. x1
of HDMI Licensing, LLC.
marks of Dolby Laboratories.
EN - 1
Connecting to a TV
A. Using an HDMI cable (for best connection)
IR (remote control) sensor
Connect an HDMI cable (not included) to the HDMI OUT jack on your player and to the HDMI IN jack on your
DC IN power jack
Analog AUDIO OUT jacks
Do not tilt the connector when inserting it into the HDMI jack, and make sure the shapes of the jack and
Composite VIDEO OUT jack
the connector are matched.
When using non-HDCP compatible TV,
HDMI OUT jack
the image will not display properly.
An HDMI cable carries both video and
audio signals. If you want to use TV
speakers, you do not need to make an
additional audio connection if you are
using an HDMI cable.
Press to turn on/off the player.
B. Using an A/V cable
Press to return to the previous screen.
Connect the yellow connectors on an A/V cable (not included) to the VIDEO jack on your player and the
VIDEO IN jack on your TV. Connect the red and white connectors to the AUDIO OUT jacks on your player and
Press to select the audio mode.
L/R AUDIO IN jacks on your TV.
VOLUME +/- buttons
Press to adjust the volume.
Reverse Scan button
Press to fast reverse playback.
A, B, C, D buttons
If a color-coded menu option appears on your
screen, you can press the corresponding color-
coded button to select this option.
Press to access Netflix service directly.
Press to mute all sound.
Press to display the main menu of the player.
, , ,
Connecting to an Audio System
Press to select items or settings in on-screen
Connect an audio cable (not included) to the red and white AUDIO OUT jacks on your player and to the AUDIO
IN jacks on your AV receiver or amplifier.
Press to confirm or select menu items.
Press to display the subtitle menu.
Play/ Pause button
Press to start playback.
Press to pause playback.
Press to stop playback.
Forward Scan button
Press to fast forward playback.
15. VUDU button
Press to access VUDU service directly.
16. Pandora button
Press to access Pandora service directly.
EN - 2
EN - 3
Powering up & Initial setup
A. Operating with the remote control
To use, point the remote control at the remote sensor located on the front of the player. Please ensure the front of
the player is not obstructed.Do not expose the remote sensor of your player to a strong light source such as direct
sunlight or other illumination. If you do so, you may not be able to operate your player via the remote control.
B. Starting up & Basic setup
1. After all connections are complete, connect the power adaptor to your player.
2. If Player doesn't turn on automatically within ten seconds, press
on the remote control to turn on your
3. Turn on your TV. Ensure your TV is switched to the input source that you've connected the player. (For details,
refer to TV's user manual).
If the TV is connected by an HDMI cable, please allow a few moments for the opening screen to display.
4. The Player will display a basic setup screen which will guide you though initial setup.
Connecting to Your Network
Your player can be connected to your home network by connecting the player to your Wi-Fi network.
A. Connecting your player to a wireless access point or router
Your player has an integrated Wi-Fi device
and antenna. No physical connection
to the wireless router is necessary. Place
your player within range of your wireless
network. During configuration of your
Wireless access point
player for network access, you may need
to enter a password if your network has
security turned on.
Do not place anything on the top of your player. Placing objects on the top of your player may interfere with
the wireless signal, or cause the player to overheat.
B. Connection Status
To check your network connection status, select the Settings Option from Main Menu, then select
Network -> Network Test.
EN - 4
The Player has a poor or intermittent connection to the Wi-Fi access point (eg wireless router)
Settings & Entertainment
• The wireless communication may be interrupted from household devices that are using radio frequencies.
Move the Player away from them.
The main menu includes Settings & Entertainment options. Press , , ,
to highlight an option, press OK/
• The Access Point is located too far from the Player.
ENTER to confirm your selection and setting , press
to return to previous menu.
My Wi-Fi network is not displayed on the "Network List"
• The access point or wireless LAN router may not broadcast its SSID.
Settings: Use to define your basic settings to your
preference. To return to a previous screen, press
- Manually enter your access point's SSID in the Network Settings Menu of the Player.
- Or set your access point to broadcast its SSID.
• Your Wi-Fi network may not be set to the frequency range or range of channels that this Player can
support.Try adjusting the frequency range and/or channel of your network.
I need to input text to manually configure log-in IDs, passwords or network settings, but I don't see
Network --> Info --> Quick Setup --> Display --> Audio
an on-screen keyboard
--> Language --> System
• Try pressing the OK button on your remote control while the cursor is blinking on the screen's entry
field, this should bring up an on-screen keyboard. Try adjusting the frequency range and channel of your
Player doesn't display video on my TV screen
Entertainment: This gives you access to many applications
• Select the appropriate video input mode on theTV so the picture from the Player appears on theTV screen.
and services. Some of the services may require a log-in
• Make sure your HDMI cable or RCA cable is securely inserted in both the Player and your TV.
ID and password, some of the services may require a
• Your TV may not support the resolution you have set on the Player.Change the resolution to match your
subscription. The Player will provide you with on-screen
instructions if a log-in ID or password is required.
• The player's HDMI OUT cable is not securely connected to your player or your TV.
The picture noise appears "noisy" or degraded
• Your Player may be set to a HDMI resolution that's higher than your TV's. Change the resolution to match
your TV's resolution.
The Player has "frozen" or stopped working
• To reset the Player, unplug the AC power adapter, wait at least ten seconds, and then plug it back in.
• Make sure your Remote Control is functioning properly.
Player does not work
My Player seems to shut down by itself, is there a problem?
• Unplug the AC power adapter, wait at least ten seconds, then plug it back in.
• No, in order to save you power, the Player will shut down after prolonged periods on inactivity - don't
• Ensure the AC adapter is securely inserted into the Player's power jack and an AC outlet. The Player's
worry, it won't shut down while you're using it." Note: you can disable this feature, or adjust the Auto
green power indicator should turn on within ten seconds of the Player's AC Adapter being plugged in.
Power Down Duration by going to Settings -> System -> Auto Power Down
• See troubleshooting tips below.
The remote control does not work properly
Need More Help?
Check the following:
• The batteries are inserted correctly.
Please visit online help at http://www.RCAav.com
• The batteries are fresh.
• The remote control is pointed directly at the remote sensor of the Player.
Important Information Relating to Network Services
• The remote control is not being used from too far a distance from the Player.
• Nothing is obstructing remote sensor (located on front of the Player).
All information, data, documents, communications, downloads, files, text, images, photographs,
graphics, videos, webcasts, publications, tools, resources, software, code, programs, applets, widgets,
Streaming video services (such as YouTube™, etc.) often stop, pause or "buffer" during playback
applications, products and other content ("Content") and all services and offerings ("Services") provided
• Your Wi-Fi Access Point (eg wireless router) may be too far from the Player. If possible, try to locate
or made available by or through any third party (each a "Service Provider") is the sole responsibility of
your Wi-Fi router closer to your Player, or consult an expert on ways to improve your home network's
the Service Provider from whom it originated.
The availability of and access to Content and Services furnished by the Service Provider through this
• Your broadband service speed may not be fast enough to stream video services. If so, your Internet
device are subject to change at any time, without prior notice, including, but not limited to the suspension,
Service Provider (ISP) may have other service plans that provide higher bandwidth.
removal or cessation of all or any part of the Content or Services.
Should you have any inquiry or problem related to the Content or Services, you may refer to the Service
How can I check if my network connection is OK?
Provider's website for the most up-to-date information. AVC Multimedia is neither responsible nor liable
for customer service related to the Content and Services. Any question or request for service relating
• Go to the Player's Settings Menu,then select Network -> Network Test. This will test if you are successfully
to the Content or Services should be made directly to the respective Content and Service Providers.
connected to your Home Network and if your broadband connection is connected to the internet.
Please note that AVC Multimedia is not responsible for any Services provided by the Service Provider
• Go to the Player's Entertainment Menu, select VUDU Movies -> My VUDU -> Info & Settings -> Network
or any changes to, removal of, or cessation of such Services and does not warrant or guaranty the
Speed Test. This will test the speed/performance of your network
availability of or access to such Content or Services.
EN - 5
AVC MULTIMEDIA ("AVC") makes the following limited warranty.This limited warranty extend to the original
consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to
this warranty, we will service the product using new or refurbished parts and products, at AVC's sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed, service labor
to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United
States, you must first call our Customer Support Center at 1-800-506-5746 or 1-877-252-6873, during
the hours listed in the box below. The determination of service will be made by AVC Customer Support.
PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured
replacements for defective parts or products will be used for repairs by AVC at its designated Service Center
for one year from the effective warranty date. Such replacement parts or products are warranted for an
additional one year from the date of repair or replacement. The Customer will be required to ship the unit to
the Service Center indicated at the time Customer Support is contacted to make the necessary repairs. The
customer is responsible for all transportation charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and packing
material or an equivalent as designated by AVC.
1) You must retain the original sale receipt to provide proof of purchase.
2) These warranties are effective only if the product is purchased and operated in the U.S.A. or Canada.
3) Warranties extend only to defects in material or workmanship, and do not extend to any product or
parts which have been lost or discarded, or damage to product or parts caused by misuse, accident,
improper operation or maintenance, or use in violation of instructions provided with the product, or
to product which has been altered or modified without authorization of AVC, or to products or parts
thereof which have had the serial number removed or changed.
Out of Warranty
In the event your product requires repair after the limited warranty period has expired, please contact
our Customer Support Center at 1-800-506-5746, 1-877-252-6873 or www.RCAav.com
Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON Eastern time.Important:
You are responsible for any transportation, shipping or insurance relative to the return of product to our
Product Returns Center.
All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular
purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception
of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all
other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the
repair or replacement of any parts. In no event shall AVC be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time within action must be commenced to enforce any obligation
of AVC arising under the warranty or under any statute, or law of the United States or any state thereof, is
hereby limited to one year from the date of purchase. This limitation does not apply to implied warranties
arising under state law.
This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to state.
Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or
the exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.
For more information on other products and services, please visit our web site at www.RCAav.com
Also keep your "Bill of Sale" as proof of purchase.
Model no. ....................................................................................
Product name .......................................................................
Type of set ...................................................................................
Serial no. ....................................................................................
Invoice no. ....................................................................................
Date purchased .....................................................................
Dealer name ..............................................................................................................................................................................................
FOR SERVICE AND REPAIR, PLEASE VISIT www.RCAav.com
Specifications and external appearance are subject to change without notice.
EN - 6
©2011 AVC Multimedia Trademark(s) ® Registered
Printed in China