How To Contact Key Digital - Key Digital iSync HD User Manual

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iSync HD and iSync Pro User Manual
Video Processing Functions
Built-in test patterns aid in setting up your video system (all patterns are accessible via the IR
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Remote Control, the panel mount pushbutton controls as well as RS-232):
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Horizontal Ramp
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Color Bars
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Cross Hatch
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Gray Scale
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White Screen
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Wide Horizontal Ramp
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Wide Vertical Ramp
Status and Control
Stores your custom settings for each HDMI and analog video input
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Easy to operate IR Remote Control
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Front panel IR sensor with lens, rear-panel IR sensor, and wired IR serial connector
RS-232 Control
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➾
Compatible with CRESTRON, AMX, ELAN, CONTROL4
Firmware upgradeable
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Mechanical
No fan noise
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Rack mountable: 1U
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Product Size: 17 x 7 .5 x 1.75 inches (excluding ears)
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Product Weight: 11 lbs. (excluding external power supply)
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Enclosure type: Metal
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Input power: External power supply included (6 Volt DC @ 5 Amps, 110-240 VAC, 50-60 Hz)
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(continued)
iSync HD and iSync Pro User Manual

How to Contact Key Digital

Repairs and Warranty Service
Should your product require warranty service, please contact Key Digital
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Returned Materials Authorization (RMA) number
Please contact us at either:
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➾
Phone: 1-914-667-9700
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E-mail: rma@keydigital.com
Technical Support
For technical questions about using our products, please contact us at either:
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➾
Phone: 1-914-667-9700 ext 301
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E-mail: tech@keydigital.com
Customer Support
For customer support questions about using our products, please contact us at either:
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➾
Phone: 1-914-667-9700
➾
E-mail: customersupport@keydigital.com
Warranty
All Key Digital ™ products are built to high manufacturing standards and should provide years of
trouble-free operation. They are backed by a limited two-year parts and labor warranty.
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