Firmware Upgrades - Key Digital iSync HD User Manual

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iSync HD and iSync Pro User Manual
Firmware Upgrade
From time-to-time, Key Digital ™ provides the option for you to update the Firmware that oper-
ates and controls your iSync HD [Pro] unit, such as to add a new or improved feature. These
updates are optional, and you should only perform upgrades as provided and instructed by Key Digital
Should a Firmware Upgrade be available that you are interested in installing in your unit, please
be sure to carefully and completely follow all of the steps described below.
In order to perform the Firmware Upgrade, be sure that your iSync HD [Pro] Switcher
is set to "Program" operating mode:
The power supply MUST be disconnected (either from the back of your unit or from the wall
outlet) to have a complete power shutdown - reset. Next, set the rear-panel Mode slide switch
to "Program" mode. Only select "Program" mode when you need to perform a firmware
upgrade of your iSync HD [Pro] Switcher unit, as provided and instructed by Key Digital
For proper operation of your unit to perform the Firmware Upgrade, physically disconnect
the power to your unit before setting the rear-panel Mode slide switch to "Program" mode
Disconnect the external power supply from the wall outlet and from the back of your
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iSync unit.
Then set the Mode switch to the "Program" mode to perform the Firmware upgrade.
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Check our web site at www.keydigital.com for any firmware updates. Be sure to carefully and
completely follow all of the steps in the firmware upgrade instructions on our web site if there is
a firmware upgrade for your iSync HD [Pro] unit that you are interested to install.
A Firmware Upgrade is performed by downloading the Firmware Upgrade files from the Key
Digital web site, to your laptop or personal computer. You will be instructed to connect the
™
RS-232 cable, between the communications port of your computer, and the RS-232C input on
the iSync HD [Pro] unit. You will need to use your iSync HD [Pro] IR Remote Control, and
access the UPGRADE command in the
Firmware Upgrade instructions are available on our web site.
encounter any problems while performing a Firmware Upgrade, please contact Key
Digital ™ Technical Support.
RS232 upgrade cable is not provided with this unit
CAUTION: When performing a Firmware Upgrade, you MUST use the RS232
Firmware Upgrade Cable and carefully follow each step of the instructions for
Firmware Upgrade of your iSync HD [Pro] unit, as provided on our web site at
www.keydigital.com. Failure to follow these instructions may lead to the
inoperability of your iSync HD [Pro] unit.
Note that once you perform a Firmware Upgrade on your iSync HD [Pro] unit,
some of the information in this User Operating Manual may be obsolete.
SET-UP Menu. Detailed instructions for executing the
If you have any questions or
Firmware Upgrade
Please review all steps first, before proceeding to upgrade your Unit.
™ .
STEP
1 Be sure power is disconnected to your iSync HD [Pro] unit.
be disconnected (either from the back of your unit or from the wall outlet) to have a
complete power shutdown - reset.
2 With power disconnected, set the rear-panel Mode slide switch to "Program" mode.
Do NOT apply power yet to your unit.
3 Check our web site at www.keydigital.com for the latest firmware update ZIP file.
Download and unzip the firmware ZIP file to any directory on your PC. All of the
™ .
unzipped files that are created MUST be located in same directory on your PC.
4 Make sure that no devices are using the COM1 serial port on your PC.
5 Connect an RS-232 cable to the COM1 serial port on your PC, and the other end to
the RS-232 port on the rear panel of the iSync HD [Pro] unit.
6 Turn power ON to your iSync HD [Pro] unit.
to your unit first; THEN push the ON button at the front-panel of your unit.
7 Double-click the 'isynchd.bat' file. The command mode window should pop up.
Monitor this pop-up window to see that the Firmware Upgrade is going well.
8 If an error occurs, check your RS-232 connection and repeat all of the above steps.
9 When the download is complete, turn the power OFF to your iSync HD [Pro] unit
using the front-panel On/Off pushbutton, and then disconnect the RS-232 cable
between the unit and your PC.
10 Again, be sure power is disconnected to your iSync HD [Pro] unit.
MUST be disconnected (either from the back of your unit or from the wall outlet) to
have a complete power shutdown - reset.
11 With the power disconnected, set the rear-panel Mode slide switch to "Normal" mode.
12 Turn power ON to your iSync HD [Pro] unit.
to your unit first; THEN push the ON button at the front-panel of your unit.
13 The Firmware Upgrade is complete, and your iSync HD [Pro] is ready for operation.
iSync HD and iSync Pro User Manual
FIRMWARE UPGRADE PROCEDURE
The power supply MUST be reconnected
The power supply MUST be reconnected
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The power supply MUST
The power supply