Brother DCP-19010CN User Manual page 57

Examples of poor print
quality
White streaks or bands down
the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured streaks or bands
down the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Vertical streaks in a light
background
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Wipe the windows of all four LED heads with a dry lint free soft cloth.
(See Cleaning the LED heads on page 68.)
Clean all four drum units. (See Cleaning the drum unit on page 70.)
Identify the missing colour and put in a new toner cartridge. (See
Replacing a Toner cartridge on page 79.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Clean all four corona wires (one for each colour) inside the drum unit
by sliding the green tab. (See Cleaning the corona wires on page 69.)
Make sure the corona wire cleaners are at their home positions (a).
Clean the scanner glass and scanner glass strip. (See Cleaning the
scanner glass on page 67.)
Replace the toner cartridge that matches the colour of the streak or
band. (See Replacing a Toner cartridge on page 79.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Put in a new drum unit. (See Replacing the drum units on page 86.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
Wipe the windows of all four LED heads with a dry lint free soft cloth.
(See Cleaning the LED heads on page 68.)
Troubleshooting and routine maintenance
C
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