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7. USING YOUR SET TOP BOX
7-14 SET TOP BOX ENHANCEMENT
The Set Top Box goes in this state when a new version of software is available on the network after
startup.
• Red led flashes.
• The Welcome screen is displayed.
Then a screen for " download process " request is
displayed.
You can delay the downloading process by pressing the
EXIT key. This process will be displayed again the next
time you switch on your Set Top Box.
When pressing the
performed:
• Then the screen becomes black,
• Flash on led.
During this mode, no action from the user is
authorized.
On completion the set top box switch on automaticaly.
After startup an information screen is displayed on
download completed. Then press
your last viewed program.
Note: if the download process is not correctly perfor-
med, the screen stays black and the green led flashes
indicating the cause of the failure (see table below).
When an error occurs, press any key on the remote to
continue. Then put the Set Top Box in standby mode
and switch it back on to perform downloading again.
If this operation does not succeed, unplug the main
cord and the antenna cord. Then plug them again to
perform downloading again.
Error Code
Origin of Error
1, 2 or 3 flashes
4, 5 or 6 flashes
Flow validity errors
7 or 8 flashes
9, 10, 11 or 12 flashes
14, 15, 16 or 17 flashes Defective Set Top Box
7-15 TROUBLESHOOTING
The remote control has no effect on the Set
Top Box
The red front panel LED remains on
A black screen or an error message
is displayed
Bad reception with a portable antenna
key, the downloading will be
Acknowledge the message by pressing any key on the remote control. If necessary, repeat your request.
Reception error
Acknowledge the message by pressing any key on the remote control. If necessary, repeat your request.
Local errors
Acknowledge the message by pressing any key on the remote control. If necessary, repeat your request.
Various errors
Acknowledge the message by pressing any key on the remote control. If necessary, repeat your request.
and enjoy with
User Action
Contact your retailer for replacement.
Point the remote control towards the terminal
Check the state and polarity of the batteries
Switch terminal from stand-by to on
Perform a new auto tune
Move the antenna away from the Set-Top-Box
23
DOWNLOAD PROCESS
IN ORDER TO IMPROVE THE BOX FONCTIONNALITIES
A DOWNLOAD OF SOFTWARE IS NECESSARY.
IT TAKES A FEW MINUTES.
DURING THE DOWNLOAD
YOUR SCREEN WILL BE BLACK.
DO NOT SWITCH OFF YOUR BOX
DURING THIS TIME.
TO RECEIVE THIS UPDATE
PRESS OK OTHERWISE EX TO EXIT.
DOWNLOAD PROCESS
DOWNLOAD COMPLETED
NEW S/W DOWNLOAD
IS SUCCESSFUL
TO RETURN TO YOUR PROGRAMME
PRESS OK
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