Troubleshooting - Maytag W10560153B Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help -
If you experience
Vibration or Off-Balance
Check the following for
proper installation or see
"Using Your Washer"
section.
Noises - For normal operating sounds, goto www.maytag.com/product_help
Clicking or metallic noises
Gurgling or humming
Humming
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Not enough water
in washer
12
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Feet may not be in contact with the
floor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer
drain system.
Washer may be draining water.
Load sensing may be occurring.
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks or
clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. See "Installation Instructions".
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around washplate. Adding
wet items to washer or adding more water to basket could
unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Bulky/Sheets cycle for oversized, non-absorbent items such as
comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins could fall
between basket and tub or may block pump. It may be necessary to
call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal.
Water may splash off basket if washer is not level.
Check that load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to drain-
pipe or laundry tub.
Do not place tape over drain opening.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Unbalanced loading can cause basket to be out of alignment and
cause water to splash off tub. See "Using Your Washer" for loading
instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid. "
IMPORTANT: Do not add more water to washer.
Solution