Jabra PRO 920 User Manual

Jabra PRO 920 User Manual

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Jabra PRO™ 920
Jabra PRO™ 920
User Manual
User Manual
www.jabra.com
www.jabra.com

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Summary of Contents for Jabra PRO 920

  • Page 1 Jabra PRO™ 920 Jabra PRO™ 920 User Manual User Manual www.jabra.com www.jabra.com...
  • Page 2: Table Of Contents

    DOCK THE HEADSET ........................14 COnFIGURInG the Desk PhOne aUDIO ........15 SET A CLEAR DIAL TONE ........................15 SET THE mICROPHONE VOLUmE .....................16 JabRa PRO 920 FeatURes .............. 17 HEADSET mULTI-FUNCTION BUTTON .................17 HEADSET SPEAKER VOLUmE BUTTONS ................17 HEADSET mUTE BUTTON ......................18 HEADSET LED INDICATOR ......................18...
  • Page 3 REmOTE CALL CONTROL ......................24 HOW TO CHANGE THE ADVANCED SETTINGS ...............24 HOW TO RESET ADVANCED SETTINGS ................26 COPY SETTINGS TO mULTIPLE jABRA PRO 920 BASES ..........27 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET) .........27 7.10 UPDATE FIRmWARE AND HEADSET SETTINGS (SERVICE CABLE) ......27 sUPPORt ....................
  • Page 4: Welcome

    1. WELCOmE Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Wideband audio for exceptional sound quality.
  • Page 5: Product Overview

    2. PRODUCT OVERVIEW 2.1 PACKAGE CONTENTS headset Power adapter base headband attachment telephone cable earhook attachment (not supplied in all regions)
  • Page 6: Headset Overview

    2.2 HEADSET OVERVIEW speaker volume up button Mute button speaker volume down button LeD indicator Multi-function button Microphone boom arm speaker Mount for wearing-style attachments Recharge contact noise-cancelling microphone...
  • Page 7: Headset Attachments

    Jabra PRO 920 headset can be worn in three different wearing-styles: headband, ear hook or neckband. the headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. the neckband attachment can be purchased separately.
  • Page 8 Attaching the neckband (optional accessory) CLICk...
  • Page 9: Base Overview

    2.4 BASE OVERVIEW headset cradle headset recharge contact audio link indicator Foldable base stand Mute indicator battery indicator Microphone volume controls Clear Dial tone aUX port switch handset port Power adapter port telephone port...
  • Page 10: Optional Accessories

    2.5 OPTIONAL ACCESSORIES the following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. electronic hookswitch adapter Jabra Gn1000 (actual product may vary from illustration) Replacement headband attachment neckband attachment Replacement ear cushions Replacement earhook, with earbuds...
  • Page 11: Connecting To A Desk Phone

    3. CONNECTING TO A DESK PHONE 3.1 FOLDABLE BASE STAND the Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICk...
  • Page 12: Connect To Desk Phone

    OPtiOn 4 OPtiOn 2 Desk Phone without Desk Phone with Jabra Link Headset Port a Jabra Link adapter enables an this desk phone does not have a incoming call to be answered dedicated headset port. or ended by the headset multi- function button.
  • Page 13: Connect Power Supply To Base

    3.3 CONNECT POWER SUPPLY TO BASE 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. 3.4 DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if needed.
  • Page 14: Configuring The Desk Phone Audio

    Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920. setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specific desk phone.
  • Page 15: Set The Microphone Volume

    4.2 SET THE mICROPHONE VOLUmE 1. Put on the headset. 2. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset. 3. Make a test call. Call a friend or colleague to test your speaking volume.
  • Page 16: Jabra Pro 920 Features

    5. jABRA PRO 920 FEATURES 5.1 HEADSET mULTI-FUNCTION BUTTON the multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button Press Double- Function (hold 1-3 seconds)  answer incoming call  end current call ...
  • Page 17: Headset Mute Button

    5.3 HEADSET mUTE BUTTON the mute button mutes or un-mutes the headset microphone. Mute button 5.4 HEADSET LED INDICATOR the LeD indicator indicates call status. Led indicator LED sample LED sample Headset state Headset state (click to view) (click to view) headset docked in Connected base...
  • Page 18: Headset Audio Indicators

    5.5 HEADSET AUDIO INDICATORS the headset plays a variety of voice announcements and audio tones to indicate headset status and actions. Audio Sample Audio sample Audio tone Audio tone (click to listen) (click to listen) Power on Microphone muted Power off Call ended button tap battery low...
  • Page 19: Base Visual Indicators

    5.6 BASE VISUAL INDICATORS the Jabra PRO 920 base has three LeDs to indicate battery, call status and events. icon Event battery charging (slow flash) Full battery Medium battery Low battery Very low battery (fast flash) sleep mode (slow flash)
  • Page 20: Call Management

    6. CALL mANAGEmENT 6.1 mAKING CALLS, ANSWERING CALLS AND ENDING CALLS Phone with Phone with Jabra Phone without headset port Link, or Gn1000 headset port 1. tap the headset 1. Lift headset from 1. Lift headset from button on the...
  • Page 21: Switching Between Phone And Headset

    6.3 CONFERENCE CALL WITH mULTIPLE HEADSETS the Jabra PRO 920 is able to pair with four headsets in total for conferencing: one primary and three secondary headsets. Connect secondary headset 1.
  • Page 22: Advanced Jabra Pro 920 Features

    If the headset remains out of range of the base for more than an hour, the headset will power down to conserve battery. 7.3 CHANGE RINGTONE the Jabra PRO 920 has 5 ringtones to select from. the ringtones will only play in the headset. to change ringtone see section 7.6. 7.4 POWER mANAGEmENT the Jabra PRO 920 provides several built-in power management features for conserving energy.
  • Page 23 Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk phone. to enable the Jabra PRO 920 headset to answer or end calls, the desk phone will need to have a Jabra Link or a Gn1000 installed.
  • Page 24 1 Start setup mode • Put on the headset. setUP start • simultaneously press and hold both headset setup volume buttons until the voice prompt says “setup” and then release the buttons. 2 Setup mode • the headset buttons are used to cycle through the settings and values. • the base lights ,or voice prompts are used to indicate which setting and value is currently selected.
  • Page 25: Remote Call Control

    7.8 COPY SETTINGS TO mULTIPLE jABRA PRO 920 BASES Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases. 1. Dock the headset in the base. 2. Press and hold the headset mute button until the headset LeD flashes, and then release.
  • Page 26: Forced Pairing (Pairing A New Primary Headset)

    LeD flashes and then release. 7.9 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET) It is possible to force the Jabra PRO 920 to pair with a new headset, even when it is currently paired with another headset. 1. Dock the new headset in the base.
  • Page 27: Support

    Q Can i pair my headset directly with a third-party DECt phone, or base? a no. the headset can only be paired with a Jabra PRO 920 base. Q Why doesn’t my headset work with my desk phone? a Check the following: • ensure the headset battery is charged.
  • Page 28 Q Can i make a conference call using multiple headsets? a Yes, the Jabra PRO 920 is able to pair with four headsets in total: one primary and three secondary headsets . Please see section 6.3 of this manual for more information.
  • Page 29: Technical Specifications

    (Cat - iq) european DeCt and U.s. DeCt. DECt range: For european DeCt; up to 120 meters from Jabra PRO 920 base to headset. For U.s. DeCt; up to 350 feet from Jabra PRO 920 base to headset. DECt frequencies: Us DeCt: 1.92 - 1.93 Ghz.
  • Page 30: Headset Battery

    9.2 HEADSET BATTERY Battery type: Lithium Ion-polymer. Battery capacity: 295 ma/h, typical. Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge cycles. Battery standby time: at least 36 hours. Operating temperature range: -20˚C to +60˚C. the headset features a temperature-dependant charging algorithm that prevents the battery from being charged during extreme temperatures (below 0˚...
  • Page 31: Jabra Pro 920 Base

    Clear dial tone switch and microphone volume level set manually. Electronic hookswitch standards: Gn1000, Jabra IQ, DhsG and Msh, and other Jabra DhsG adapters. each ehs requires additional cabling and/or equipment available separately. Gn1000 is supported by default and requires no additional configuration.
  • Page 32 Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. this equipment has been tested and found to comply with the limits for a Class b digital device, pursuant to part 15 of the FCC Rules.
  • Page 33 © 2013 Gn netcom a/s. all rights reserved. Jabra is a registered ® trademark of Gn netcom a/s. all other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice). MaDe In ChIna type: Whb003 www.jabra.com...

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