Jabra PRO 920 (WHB003) Manual
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Jabra PRO 920 (WHB003) Manual

Package contents

Jabra Pro 920 Headset

Headset Overview

Jabra Pro 920 Base

Base Overview - Part 1
Base Overview - Part 2

Icon Event
Battery charging (slow flash)
Full battery
Medium battery
Low battery
Very low battery (fast flash)
Sleep mode (slow flash)
Unknown battery status
Microphone muted
Active audio link between headset and base
Searching for headset

Setup

Attach the Headband

Attach the Headband

  1. Align the headset and the headband wearing-style attachment, as illustrated, and press firmly together until they click into place (snap-to-click).
  2. Rotate the microphone boom arm for left or right ear use.
  3. Adjust the length of the headband to fit snug against the head.

Optional accessories
Attaching the earhook (not supplied in all regions)

Attaching the earhook

  1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and replace with another size for best fit.
  2. Align the headset and the earhook wearing-style attachment, as illustrated, and press firmly together until they click into place (snap-to-click).
  3. Shape the earhook to fit snug around the ear.

Unfold the Base

The Jabra PRO base stand can be folded into three positions: open, closed, and standing position.

Select and connect to a desk phone

Select which desk phone you are connecting to from the following 4 options:

Option 1
Desk phone with Headset port

This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for switching between handset and headset.
Desk phone with Headset port

  1. Plug the supplied telephone cable into the port marked on the base.
  2. Connect the telephone cable to the headset port on the desk phone.

Option 2
Desk phone with Jabra link

A Jabra Link adapter enables an incoming call to be answered or ended by the headset multifunction button. Contact your local Jabra dealer to purchase a Jabra Link adapter for your specific desk phone.
Desk phone with Jabra link

  1. Connect the Jabra Link adapter as shown in adapter documentation supplied with the Jabra Link. On some phones the telephone cable will also need to be connected.
  2. Call your connected desk phone using another phone to enable the Jabra Link adapter. Wait 10 seconds before answering the phone.

Option 3
Desk phone with GN1000 remote
Handset lifter

The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. For mounting instructions refer to documentation supplied with the GN1000.
Desk phone with GN1000 remote - Handset lifter

  1. On the desk phone, unplug the handset cable from the phone body.
  2. Connect the handset cable to the port marked on the base.
  3. Plug the supplied telephone cable into the port marked on the base.
  4. Connect the telephone cable into the handset port on the desk phone.
  5. Connect the GN1000 cable into the port marked on the base.

Option 4
Desk phone without Headset port

This desk phone does not have a dedicated headset port.
Desk phone without Headset port

  1. On the desk phone, unplug the handset cable from the phone body.
  2. Connect the handset cable to the port marked on the base.
  3. Plug the supplied telephone cable into the port marked on the base.
  4. Connect the telephone cable into the handset port on the desk phone.

Connect to Power

Connect to Power

  1. Plug the supplied power adapter into the port marked on the base.
  2. Connect the power adapter to the mains power socket.

Dock the Headset


Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20 minutes or until the battery indicator on the base is steady green.

Configure the sound

Configure the sound

  1. Put on the headset, or tap the headset multi-function button if the headset is currently undocked.
  2. Get a dial tone by either pressing the headset button on the desk phone, or by lifting the desk phone handset. If there is no dial tone, check that all cables are connected correctly.
  3. Dial a friend or colleagues phone number using the desk phone. If you cannot hear anything refer to 'Having sound problems?' below.
  4. Check your speaking volume. If the listener says your speaking volume is too quiet or too loud, adjust the microphone volume using the microphone + / - volume buttons on the back of the base. Ensure the listener does not adjust their own volume.
  5. When finished, end the call.


Having sound problems?
If you cannot hear anything during the test call, or the sound is distorted, try rotating the clear dial tone switch on the back of the base from A-G until the sound is optimal. For further details refer to the user manual.

You have now successfully connected Your Jabra Pro 920

How to make a call

How to make a call

Did You know?
The Jabra PRO 920 has advanced settings that you can quickly and easily configure yourself. Refer to the User Manual to learn how.

CUSTOMER SUPPORT
Europe

Belgique/Belgium + 49 (0)8031 2651 72
Czech Republic + 420 800 522 722
Danmark +45 45 75 99 92
Deutschland + 49 (0)8031 2651 72
Espzaña +34 916 398 064
France + 33 (0) 130 589 075
Italia +39 02 5832 8253
Luxembourg + 49 (0)8031 2651 72,
Nederland + 49 (0)8031 2651 72
Norge + 47 32 22 74 70
Österreich + 49 (0)8031 2651 72
Poland 0-801-800-550;
+ 48 12 254-40-15
Russia 8-10-8002-7701012
Suomi + 358 204 85 6040
Sverige + 46 (0)8 693 09 00
Turkey +90 212 454 60 00
United Kingdom + 44 (0)1784 220 172

Middle east/africa
e-mail support:
support.emea@gn.com

Usa & Canada
Canada 1-866-697-8757
USA 1-866-697-8757

Asia

Australia 1-800-636-086
China 400-120-1282
Hong Kong 800-969-546
India 000-800-852-1185
Indonesia 001-803-852-7664
Japan 813-3242-8572
Malaysia 1800-812-160
New Zealand 0800-770-114
Philippines 1800-765-7022 (ETPI)
1800-1855-0144 (PLDT)
Singapore 800-8523-794
Taiwan 0080-185-6659
Thailand 001-800-852-6446

WeB
www.jabra.com

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Jabra PRO 920 (WHB003) Manual

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Questions and answers

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