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Axis P5512 User Manual

Ptz dome network camera
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USER MANUAL
AXIS P5512 PTZ Dome Network Camera

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  • Page 1 USER MANUAL AXIS P5512 PTZ Dome Network Camera...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC), on page 2 . This manual is intended for administrators and users of the AXIS P5512 • Low Voltage (LVD) Directive 2006/95/EC. See Safety, on page 2 . PTZ Dome Network Camera, and is applicable to firmware 5.50 and •...
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS P5512 PTZ Dome Network Camera Table of Contents Emergency Recovery Procedure ........

  • Page 6: Hardware Overview

    AXIS P5512 PTZ Dome Network Camera Hardware Overview Hardware Overview Unit holders (3) Camera base lid Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. Camera base lid screws (4) Hook for safety wire...

  • Page 7: Connectors And Buttons

    Resetting the product to factory default settings. See page 51. • Connecting to an AXIS Video Hosting System service. See page 45. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...

  • Page 8: Led Indicators

    AXIS P5512 PTZ Dome Network Camera Hardware Overview LED Indicators Color Indication Status Unlit Connection and normal operation Amber Steady during startup. Flashes during firmware upgrade. Amber/red Flashes amber/red if network connection is unavailable or lost. Flashes red for firmware upgrade failure.

  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 13 AXIS P5512 PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS P5512 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    AXIS P5512 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 19.

  • Page 19: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Overlay

    An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video & Audio > Overlay Image.

  • Page 22: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 12.

  • Page 23: Audio Input

    Video and Audio Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see AMC Audio Controls, on page 12.

  • Page 24: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 35.

  • Page 25: Live View Config

    AXIS P5512 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. •...
  • Page 26 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27 To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 49. Note A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on page 53...

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS P5512 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 29: Gatekeeper

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 30: Advanced

    Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.

  • Page 31: Detectors

    Motion Detection Parameters, on page 32. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 36.

  • Page 32: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 33: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 34 AXIS P5512 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 35: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 36: Setting Up An Action Rule

    AXIS P5512 PTZ Dome Network Camera Events System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence –...

  • Page 37: Recipients

    AXIS P5512 PTZ Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 38: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 42.

  • Page 39: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 49 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 40: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 41: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 42 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 43: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 22. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 44: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 45 One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
  • Page 46 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 47 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 48 To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 41. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 51. UPnP The Axis product includes support for UPnP .

  • Page 49: Storage

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 50: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 51: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 52 AXIS P5512 PTZ Dome Network Camera System Options 2. Release the restart button but continue to hold down the control button for about 15–30 seconds until the status LED indicator flashes amber. 3. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings.

  • Page 53: Multi-Connector Cable (Sold Separately)

    Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller.
  • Page 54 AXIS P5512 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Connection diagram I/O configured as input I/O configured as output DC power input AC power input I/O connector...

  • Page 55: Troubleshooting

    To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 56: Emergency Recovery Procedure

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 57 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 58 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications, on page 59. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...

  • Page 59: Technical Specifications

    AXIS P5512 PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS P5512 50HZ AXIS P5512 60HZ Image sensor 1/4” CCD Lens Varifocal f=3.8 - 46 mm, F1.6 - 2.7, autofocus, automatic day/night Horizontal angle of view: 51.6° - 4.4°...
  • Page 60 Platform; specifications at www.axis.com AXIS Video Hosting System (AVHS) with Interface One-Click Camera Connection. ONVIF Profile S; specification at www.onvif.org AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.com Intelligent video...

  • Page 61: Connectors

    CD with User Manual, recording software, installation and management tools, Windows decoder 1-user license Video AXIS Camera Companion (included), AXIS Camera Station and video management management software from Axis’ Application Development Partners (not included). software (not For more information, see www.axis.com/products/video/software for more software...
  • Page 62 User Manual Ver. M4.4 AXIS P5512 PTZ Dome Network Camera Date: October 2013 © Axis Communications AB, 2013 Part No. 54224...

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