Specifications; Troubleshooting Guide; Regulatory Information - Heath Zenith Multi-Channel Remote Control Instruction Manual

Range ....................................................................................................................................................................Up to 100 feet (30.5 m)
Rated Voltage (2-AAA Batteries) .................................................................................................................................................... 3 VDC
Frequency .................................................................................................................................................................................... 315 MHz
SyMPtoM
Remote control does not come on.
Remote control will not operate receiver.
Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists,
call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of
Purchase.
This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could
void the user's authority to operate the equipment.
598-1145-01

SPECIFICatIoNS

tRouBLESHootING GuIdE

PoSSIBLE CauSE
1. Batteries installed incorrectly.
2. Batteries are dead.
1. Dip switch settings on receiver do not
match controller.
2. Wrong group or channel is selected.
3. Signals from controller are being
blocked, or transmitter is out of range.
4. Batteries are weak.
tECHNICaL SERvICE
No Service Parts available for this Product

REGuLatoRy INFoRMatIoN

3
SoLutIoN
1. Install batteries according to polarity
markings inside remote control.
2. Replace batteries.
1. Check dip switch settings on receiver.
2. Verify correct group and channel are
selected.
3. Check for metal objects that could block
the signal, or reposition the transmitter
and/or receiver.
4. Replace batteries.