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MetroGUARD
SM
MetroGUARD is handset insurance protection provided
to subscribers of MetroPCS. In the event of loss, theft,
damage (including water damage) or malfunction after
the manufacturer's warranty expires; you'll have a
replacement in your hands fast – usually within 72 hours
of claim approval.
•
How to sign up – MetroGUARD is only available on the
day you purchase your phone and activate MetroPCS
service, upgrade or add a new phone to your MetroPCS
account.
•
Refer to a sales associate for further details or visit
phoneclaim.com/metropcs to file a claim.
•
Customer Service Number: 1.866.862.3397
* Not all forms of payment accepted at all locations.
Payment Options:
There are several ways to pay for your MetroPCS service.
(A convenience fee may apply. Not available in all locations.)
•
Auto Pay.
Your credit or debit card will automatically
be charged each month.
•
Express Pay.
Pay by credit or debit card online at
metropcs.com.
•
Drop Box.
Drop a check or money order in a store
drop box.*
•
By Mail.
Include your account number and phone
number on your check or money order and mail to:
MetroPCS, P.O. Box 5119, Carol Stream, IL 60197-5119.
•
By phone via automated system.
card from your MetroPCS phone by dialing *99 or dial
#222 to pay with your MetroPCS Visa
•
Store payment machine.
credit card (with PIN).*
•
Over the counter.
Pay at an Authorized Payment
Location with cash, check, credit or debit card.*
Billing Overview:
•
E-statement.
View your statement summary online.
•
Call detail.
View your call detail online for a listing of
all local calls made during the billing cycle.
Pay by credit or debit
Prepaid card.
®
Accepts cash, debit or
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