Entone Amulet User Manual page 39

Chapter
This section describes some of the most common problems that might be encountered when installing
Amulet, and the solutions to those problems.
Symptom
Remote controls
do not work
Remote controls
cannot control
the
programmed
devices
Standby
indicator at the
front panel not lit
Standby
indicator on the
front panel stays
orange for more
than 60 seconds
Standby
indicator turns
green; no
picture on the
TV
No sound
Remedy
• Check batteries are correctly loaded.
• Check that new URC PLUS remote control is
used.
• Check remote control is programmed to IR
mode. In case of doubt, program the remote
control again.
• Device manufacturers may change their
device codes or no device code can be found
in the Universal Remote Control User's
Guide. Try searching the device code
according to the procedures listed in the
Universal Remote Control User's Guide.
The power supply to the box is probably not
working:
• Check that the AC/DC adapter is connected
properly to the DC INPUT connector.
• Check that there is power from the power
source.
• Make sure you have pressed the Standby
button at the top of the box and that the
Standby / On light is green.
• Check that the ADSL cable is properly
connected between the ADSL connector and
the ADSL modem. The ADSL Link indicator
should be orange and steady.
• Check that the ADSL modem is properly
connected to the telephone socket.
• Check that the video output connector of the
Amulet is properly connected to the input
connector of the primary TV.
• "RF TV" (coaxial connection): the TV set
should be set to channel 10.
• Composite, S-VIDEO, Component or HDMI
connection: the TV set should be set to the
correct input mode for the signal.
• Component or HDMI connection: the
resolution selected in Amulet is supported by
your TV.
• Check that the audio cable is connected to
the correct input in your device.
• Is the volume of the device turned down to
Reference
Section 7 – Remote
Controls
Amulet Quick Reference
Guide
URC PLUS User's Guide
Section 6 – Powering up
Amulet
Section 6 – Powering up
Amulet
Section 4 – Connecting
the TV
Section 5 – Connecting
to Audio System
Copyright © © © © 2007 Entone, Inc. All rights reserved