Table of Contents
Advertisement
Troubleshooting
Problem
System doesn't do
anything
No sound
Remote control is
inconsistent or does
not work
Radio does not work
or has poor recep-
tion
DVD or CD does not
play
What to do
•
Make sure the unit is turned on.
•
Make sure the power cord is inserted securely into the Acoustimass
module and plugged
firmly into an operating AC wall outlet.
•
Be sure to select a source (CD/DVD, AM/FM, etc.).
•
Unplug the Acoustimass module power cord from the outlet for a minute, then reconnect it.
This allows the unit to reset itself.
•
Increase the volume.
•
Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote control
to unmute the sound.
•
Make sure the module cable and speaker cable are firmly seated in the media center jacks
and the multi-pin connector on the other end is firmly seated in the Acoustimass
module jack.
•
Check speaker connections.
•
Turn the media center off for 10 seconds, then on again, to restore communication
between
the media center and the speakers.
•
Check the connections for any external components.
Make sure to select the correct source
for the desired input.
•
Be sure the disc is placed correctly, label-side up, in the CD tray.
•
Connect the FM and AM antennas.
•
Unplug the Acoustimass
module power cord from the outlet for a minute, then reconnect it.
This allows the unit to reset itself.
•
Check batteries and their polarity (+ and -). See "Replacing the remote batteries" on page 37.
•
Point the remote control at the media center.
•
Make sure antennas are connected properly.
•
Move AM antenna at least 20 inches (50 cm) from the media center.
•
Adjust antenna position to improve reception.
•
AM antenna must be upright.
•
Move antennas farther from TV or other electronic equipment.
•
You may be in an area of weak signal coverage.
•
Check to see if the play symbol in the display is lit.
•
After pressing the CD/DVD button, wait a few seconds before pressing Play.
•
Make sure the disc is properly inserted (label side up).
•
Eject the disc and try loading it again.
•
There may be dirt or dust on the disc. Clean the disc. See "Cleaning discs" on page 37.
•
The disc may be defective. Try another disc.
•
Make sure Region codes for both the DVD and player match. See "Check for region code
compatibility"
on page 5.
FM sound is
•
Adjust antenna position to reduce interference.
distorted
Sound is distorted
•
Make sure speaker cables are not damaged and the connections are secure.
•
Reduce the output level from any external components
connected to the music center.
Customer
service
For additional help in solving problems, contact Bose customer service. Refer to the address
list included in the carton.
38
PDF256950 Rev.01
September 21, 2001
Advertisement
Table of Contents
