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Lenovo ThinkCentre 3512 Manual

Thinkcentre hardware maintenance manual
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ThinkCentre
Hardware Maintenance Manual
Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539,
3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.

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Summary of Contents for Lenovo ThinkCentre 3512

  • Page 1 ThinkCentre Hardware Maintenance Manual Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.
  • Page 3 ThinkCentre Hardware Maintenance Manual Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.
  • Page 4 “Safety information” on page 3 and Appendix A “Notices” on page 117. Second Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 5: Table Of Contents

    Diagnostics ....Removing the VESA mount bracket ..Lenovo Solution Center ..Replacing the rear I/O assembly ..
  • Page 6 Removing and reinstalling the system board Hardware controlled Passwords ..shield ....Operating system password ..Replacing the power supply .

  • Page 7: Chapter 1. About This Manual

    113 are not specific to any machine type. These chapters are applicable to all ThinkCentre computers. Before servicing a Lenovo computer product, be sure to read “Important Safety Information” on page 1. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all ThinkCentre computers.
  • Page 8 ThinkCentre Hardware Maintenance Manual...

  • Page 9: Chapter 2. Safety Information

    Observe the following rules when working on electrical equipment. © Copyright Lenovo 2012...
  • Page 10 Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

  • Page 11: Safety Inspection Guide

    Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

  • Page 12: Grounding Requirements

    • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
  • Page 13 • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. •...
  • Page 14 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 15 Chapter 2 Safety information...
  • Page 16 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. ThinkCentre Hardware Maintenance Manual...
  • Page 17 Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
  • Page 18 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 19 Chapter 2 Safety information...
  • Page 20 ThinkCentre Hardware Maintenance Manual...
  • Page 21 Chapter 2 Safety information...
  • Page 22 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 23 ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
  • Page 24 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 25 • über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
  • Page 26 ThinkCentre Hardware Maintenance Manual...
  • Page 27 Chapter 2 Safety information...
  • Page 28 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 29 ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 30 ThinkCentre Hardware Maintenance Manual...
  • Page 31 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 32 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 33 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 34 ThinkCentre Hardware Maintenance Manual...

  • Page 35: Chapter 3. General Information

    Maximum: 240 V ac Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. © Copyright Lenovo 2012...

  • Page 36: Accessing Lenovo Programs On The Windows 7 Operating System

    Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 37: Accessing Lenovo Programs On The Windows 8 Operating System

    If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
  • Page 38 • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions ThinkCentre Hardware Maintenance Manual...

  • Page 39: Chapter 4. General Checkout

    • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2012...
  • Page 40 – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 41: Chapter 5. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety , Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 42: Accessing Control Panel On The Windows 8 Operating System

    Symptom Action The wireless keyboard or mouse Verify that: does not work. • The computer is turned on. • The battery or batteries installed in the wireless keyboard or mouse are in good condition. • The wireless configurations are all set correctly. You might need to refer to the documentation that come with the wireless keyboard or mouse, or refer to your Windows Help and Support information system for wireless related instructions.

  • Page 43: Troubleshooting

    • If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information.

  • Page 44: Audio Problems

    Audio problems Select your symptom from the following list: • “No audio in Windows” on page 38 • “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive” on page 38 • “Sound comes from one external speaker only” on page 38 •...

  • Page 45: Cd Problems

    • Double-click the speaker icon in the Windows notification area. A master volume-control window opens. Verify that the Balance settings are set correctly. If these actions do not correct the problem, you might have a failing speaker. Have the speaker serviced. If you need technical assistance, see “Additional information resources”...

  • Page 46: Dvd Problems

    Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer. Action: Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence”...

  • Page 47: Intermittent Problems

    • Make sure that the disc surface is clean and not scratched. • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions).
  • Page 48 • “The fingerprint reader does not work” on page 43 • “The wireless keyboard does not work” on page 43 All or some keys on the keyboard do not work Symptom: All or some keys on the keyboard do not work. Actions: •...

  • Page 49: Monitor Problems

    Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other contaminants on the ball inside the mouse. Clean the mouse. The fingerprint reader does not work Symptom: The fingerprint reader does not work. Action: The following could cause the fingerprint reader not to operate properly: •...
  • Page 50 Action: The computer is probably set for energy savings with the power-management feature. If the power-management feature is enabled, disabling it or changing the settings might solve the problem. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions).

  • Page 51: Networking Problems

    problem. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor. If this does not correct the problem, do the following: 1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) 2.
  • Page 52 On the Windows 8 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled.
  • Page 53 A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: • Make sure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file. •...

  • Page 54: Option Problems

    Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
  • Page 55 Make a selection from the above list to find out more about the corrective actions you can take. Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1.

  • Page 56: Printer Problems

    Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1.

  • Page 57: Software Problems

    • Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet. •...

  • Page 58: Usb Problems

    Windows operating system. Notes: 1. Your computer is preinstalled with either the Lenovo Solution Center program for diagnostic purposes. For more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 52. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program.
  • Page 59 For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Chapter 5...
  • Page 60 ThinkCentre Hardware Maintenance Manual...

  • Page 61: Copyright Lenovo

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...

  • Page 62: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.

  • Page 63: Enabling Or Disabling A Device

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 64: Changing The Bios Settings Before Installing A New Operating System

    3. Select the devices for the Primary Boot Sequence, the Automatic Boot Sequence, and the Error Boot Sequence. Read the information displayed on the right side of the screen. 4. Press F10 to save and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 58. Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system.

  • Page 65: Chapter 7. Symptom-To-Fru Index

    • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. © Copyright Lenovo 2012...

  • Page 66: Post Error Codes

    The following tables describes beep symptoms. Beep Symptom FRU/Action 2 short beeps CMOS setting error Common error code, see the detail failure information in “POST error codes” on page 60. 3 short and 1 long beeps DRAM memory error Perform the following actions in order. 1.

  • Page 67: Miscellaneous Error Conditions

    Miscellaneous error conditions Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Hard disk drive boot 1. Power Switch error” on page 59. 2. System Board 3. Riser card, if installed. Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette.

  • Page 68: Undetermined Problems

    Message/Symptom FRU/Action Non-system disk or disk error-type message with a 1. Diskette Drive known-good diagnostic diskette. 2. System Board 3. Diskette Drive Cable 1. Display Other display symptoms not listed above (including blank or illegible display) 2. System Board Power-on indicator or hard disk drive in-use light not on, 1.
  • Page 69 d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.
  • Page 70 ThinkCentre Hardware Maintenance Manual...

  • Page 71: Chapter 8. Locations

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 65 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations © Copyright Lenovo 2012...

  • Page 72: Locating Connectors On The Rear Of Your Computer

    Integrated Microphone Hard disk drive activity indictor Integrated camera indicator Brightness-up / Auto-adjusting control Integrated camera block shield Brightness-down control Liquid crystal display (LCD) panel Frame stand Power switch Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 66 shows the locations of the connectors on the rear of your computer.
  • Page 73 PS/2 mouse connector (optional) USB connector (USB port 1) Serial port Chapter 8 Locations...

  • Page 74: Locating Major Frus And Crus

    Locating major FRUs and CRUs Figure 3 “Locating major FRUs and CRUs” on page 69 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see “Removing the computer cover” on page 81. ThinkCentre Hardware Maintenance Manual...
  • Page 75 Figure 3. Locating major FRUs and CRUs Chapter 8 Locations...
  • Page 76 The following table lists the major FRUs shown in Figure 3 “Locating major FRUs and CRUs” on page 69 and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord.

  • Page 77: Looking Up Fru Information

    Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...

  • Page 78: System Board Parts And Connectors

    System board parts and connectors The following illustration shows the locations of the system board parts and connectors. Figure 4. System board part and connector locations Integrated camera cable connector SATA connector Memory slots (2) Microprocessor fan connector Battery SATA connector Card reader connector Optical drive power connector/Hard disk drive power connector...

  • Page 79: Chapter 9. Replacing Frus

    5. Remove the screw that secures the system stand hinge cover, and then lift the system stand hinge cover up and remove it from the computer. © Copyright Lenovo 2012...
  • Page 80 Figure 5. Removing the system stand hinge cover 6. To reinstall the system stand hinge cover, place the system stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer. Figure 6.

  • Page 81: Removing And Reinstalling The System Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system stand.
  • Page 82 3. Remove the two screws that secure the system stand, and then lift the system stand up and remove it from the computer. Figure 8. Removing the system stand 4. To reinstall the system stand, align the two screw holes with the corresponding holes in the chassis, and then install the two screws to secure the system stand to the computer.

  • Page 83: Removing And Reinstalling The Monitor Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the monitor stand.

  • Page 84: Removing And Reinstalling The Frame Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the frame stand.
  • Page 85 Figure 12. Removing the frame stand Chapter 9 Replacing FRUs...
  • Page 86 6. To reinstall the frame stand, place the frame stand on the computer so that the screw hole aligns with the corresponding hole in the computer. Figure 13. Reinstalling the frame stand to the computer 7. Reinstall the four screws to secure the frame stand to the computer. ThinkCentre Hardware Maintenance Manual...

  • Page 87: Removing The Computer Cover

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 88 Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 89 Figure 16. Removing the hard disk drive 6. Remove the four screws on the hard disk drive bracket, then remove the hard disk drive out of the bracket. Do not touch the circuit board on the bottom of the hard disk drive. Figure 17.

  • Page 90: Replacing The Optical Drive

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.

  • Page 91: Removing The Vesa Mount Bracket

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the VESA mount bracket.

  • Page 92: Replacing The Rear I/O Assembly

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear I/O assembly.
  • Page 93 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

  • Page 94: Removing And Reinstalling The System Board Shield

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system board shield.

  • Page 95: Replacing The Power Supply

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply.

  • Page 96: Replacing The Microprocessor Fan

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor fan.

  • Page 97: Replacing The Heat Sink Assembly

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
  • Page 98 Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

  • Page 99: Replacing The Microprocessor

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and fan assembly might be very hot.
  • Page 100 Figure 28. Opening the retainer to access the microprocessor 8. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.
  • Page 101 Figure 30. Removing the microprocessor 9. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. 10. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket.

  • Page 102: Replacing The Card Reader

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the card reader.

  • Page 103: Opening The System Board Shield Window

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open and close the system board shield window.

  • Page 104: Replacing The Battery

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).

  • Page 105: Replacing The Converter Board

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the converter board.

  • Page 106: Installing Or Replacing A Memory Module

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 107 3. Remove the computer cover. See “Removing the computer cover” on page 81. 4. Locate the memory slots on the system board. See “Locating major FRUs and CRUs” on page 68. 5. Remove the system board shield or open the system board shield window to get access to the battery. See “Removing and reinstalling the system board shield”...

  • Page 108: Replacing The Internal Speakers

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speakers.

  • Page 109: Replacing The Integrated Camera

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the integrated camera.

  • Page 110: Replacing The System Board

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board.
  • Page 111 Figure 40. Removing the seven screws that secure the system board to the main bracket 13. Place the new system board into the chassis and align the screw holes with those in the chassis. 14. Reinstall the seven screws that secure the system board to the main bracket. 15.

  • Page 112: Replacing The Lcd Panel

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the LCD panel.
  • Page 113 Figure 42. Removing the frame stand 5. Locate the LCD panel in the computer. See “Locating major FRUs and CRUs” on page 68. 6. Remove the optical drive. See “Replacing the optical drive” on page 84. 7. Remove the converter board. See “Replacing the converter board” on page 99. 8.
  • Page 114 11. Remove all the 15 screws that secure the computer main bracket to the front bezel. Figure 44. Removing all the 15 screws that secure the computer main bracket to the front bezel 12. Note the locations of all cable connections that prevent you from lifting the computer main bracket, and disconnect all cables.
  • Page 115 Figure 46. Reinstalling all the 15 screws that secure the computer main bracket to the front bezel 19. Reconnect the LCD panel cable from the system board. See “System board parts and connectors” on page 72. Figure 47. Reconnect the LCD panel cable to the system board 20.

  • Page 116: Replacing The Wi-Fi Card

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the WI-FI card.

  • Page 117: Completing The Parts Replacement

    Figure 49. Removing the WI-FI card 9. Insert the notched end of the new WI-FI card into the mini PCI Express slot. Press the new WI-FI card firmly, and then pivot the WI-FI card to align the screw hole in the new WI-FI card with that in the system board.
  • Page 118 Setup Utility program. Refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 119: Chapter 10. Additional Service Information

    – Start the Setup Utility. – Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash update procedures” on page 113.

  • Page 120: Updating (Flashing) The Bios From A Disc

    Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8 (64-bit) operating system, do the following: 1.

  • Page 121: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 122: Power Management

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored.

  • Page 123: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 124: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies.

  • Page 125: Index

    Administrator connectors, controls, indicators considerations FRU locations Power-On Password FRU part numbers 65, 71 setting, changing, deleting passwords, using physical specifications power supply, replacing hard disk drive, replacing Power-On, Password © Copyright Lenovo 2012...
  • Page 126 rear connectors television output notice rear I/O assembly, replacing temporary startup device recovering the BIOS, updating (flashing) 114–115 a POST/BIOS update failure trademarks recovery troubleshooting, basic boot-block troubleshooting, diagnostics removing system board shield VESA mount bracket removing computer cover updating removing the frame stand (flashing) the BIOS removing the system stand hinge cover...

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