Ford Explorer 2004 Owner's Manual page 221

recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write
to:
NHTSA
400 Seventh Street
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
REVIEW COPY:
2004 Explorer (exp), Owners Guide (post-2002-fmt) (own2002),
Market: USA English (fus)
Customer Assistance
221