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Troubleshooting Guide
13.
PROBLEM
Ice maker does not
operate
Ice cubes are too large
Ice cubes are too small
Ice cubes are partially
formed – ragged sides
Ice maker makes ice,
but storage bin does
not fill with ice
Ice cubes are partially
formed – white at the
bottom
Unit operates but no
ice falling into storage
bin
POSSIBLE CAUSE
Ice maker is unplugged
Breaker tripped
Switch turned to "OFF"
Storage bin is full, keeping ice
maker off
Drain pipe blocked
(Drain pump model)
Drain pump not operative
(Drain pump model)
Cube size control is set too cold
Not enough water
Cube size control set too warm
Spray jets may be partially
clogged
Storage bin should fill with ice
and ice maker should shut off in
12~16 hours – if not, condenser
may be dirty
Storage bin drain may be
partially restricted
Air flow to ice maker may be
obstructed
Not enough water in reservoir
Ice may be stuck in the
evaporator and the unit is "frozen
up"
Too much heat load
No water spray
No airflow
Compressor does not operate
properly or at all
Not enough refrigerant
Hot gas valve leaks through
POSSIBLE SOLUTION
Plug ice maker in.
Reset breaker - if it happens again, call an authorized service
center.
Turn switch to "ICE".
Level of ice has reached sensor tube – it is normal for ice maker to
be off.
Ice maker in a room below 50℉(10℃) – room must be warmer for
ice maker to operate.
Clean the interior of drain pipe.
Check the drain pump.
Call an authorized service center.
Call an authorized service center.
Check water supply – filter may be restricted.
Check inlet water valve – inlet screen may be restricted.
Call an authorized service center.
Activate wash cycle (See page 19).
Clean condenser.
Clean out drain, check installation.
Check installation – kick plate/grill must be free of obstructions.
Check water supply – filter may be restricted.
Check inlet water valve – inlet screen may be restricted.
Check for water leak in reservoir.
Check water supply – filter may be restricted.
Check inlet water valve – inlet screen may be restricted or valve
does not operate.
Hot gas valve may not operate – check and repair or replace.
Inlet water valve leaks through, must be replaced.
Water pump does not operate, must be replaced or check for water
leak in reservoir.
Fan motor does not operate or fan blade is broken, must be
replaced.
Condenser is completely blocked, must be cleaned.
Call an authorized service center.
Call an authorized service center.
Call an authorized service center.
21
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