Dell U2713HM User Manual

Dell U2713HM User Manual

Flat panel monitor
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Dell™ U2713HM Flat Panel Monitor
User Guide
Setting the display resolution to 2560 x 1440 (maximum)
Information in this document is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the
U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Model U2713HMt
May 2012 Rev. A00

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Summary of Contents for Dell U2713HM

  • Page 1 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.
  • Page 2: Notes, Cautions, And Warnings

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Setting Up Your Monitor

    If you do not see 2560 x 1440 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided directions: 1: If you have a Dell™ desktop or a Dell™ portable computer with internet access. 2: If you have a non Dell™ desktop, portable computer, or graphics card.
  • Page 4: Package Contents

    Back to Contents Page About Your Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below.
  • Page 5 Stand Power Cable VGA Cable...
  • Page 6: Product Features

    Product Features The U2713HM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include: ■ 27-inch (68.58 cm) viewable area display (Measured diagonally). 2560 x 1440 resolution, plus full-screen support for lower resolutions.
  • Page 7 ■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. ■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. ■ Energy Saver feature for Energy Star compliance.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front View Front panel controls Label Description Preset Modes (default, but configurable) Brightness & Contrast (default, but configurable) Menu Exit Power (with power light indicator)
  • Page 9: Back View

    Release stand from monitor. Security lock slot Secures monitor with security cable lock. Service tag label Refer to this label if you need to contact Dell for technical support. Barcode serial number label To contact Dell for technical support. Dell Soundbar mounting brackets Attaches the optional Dell Soundbar.
  • Page 10: Side View

    Side View Left view Right view Bottom View...
  • Page 11: Monitor Specifications

    Bottom view with monitor stand Label Description AC power cord connector Connect the power cable. DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional). DisplayPort connector Connect your computer DP cable. VGA connector Connect your computer VGA cable.
  • Page 12: Resolution Specifications

    8 ms gray-to-gray (typical) Color depth 16.7 million colors Color Gamut 82%* (sRGB >99%) *[U2713HM] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards. Resolution Specifications Horizontal scan range 30 kHz to 113 kHz (automatic) Vertical scan range...
  • Page 13: Electrical Specifications

    VESA, 1280 x 1024 64.0 60.0 108.0 VESA, 1280 x 1024 80.0 75.0 135.0 VESA, 1920 x 1080 67.5 60.0 148.5 VESA, 2048 x 1152 71.6 60.0 197.0 VESA, 2560 x 1440 88.8 60.0 241.5 Electrical Specifications Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input Video input signals impedance...
  • Page 14 Depth 200.3 mm (7.89 inches) Dimensions (without stand) Height 378.2 mm (14.89 inches) Width 639.3 mm (25.17 inches) Depth 65.6 mm (2.58 inches) Stand dimensions Height (extended) 418.2 mm (16.46 inches) Height (compressed) 372.3 mm (14.66 inches) Width 314.8 mm (12.39 inches) Depth 200.3 mm (7.89 inches) Weight...
  • Page 15 Storage: 5% to 90% (non-condensing) Non-operating Shipping: 5% to 90% (non-condensing) Altitude Operating 3,048 m (10,000 ft) max Non-operating 10,668 m (35,000 ft) max 342.21 BTU/hour (maximum) Thermal dissipation 143.31 BTU/hour (typical) Power Management Modess If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*.
  • Page 16: Vga Connector

    ** Maximum power consumption with max luminance, Dell Soundbar, and USB active. Pin Assignmentss VGA Connector 15-pin Side of the Connected Signal Cable Number Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5 V/3.3 V GND-sync DDC data H-sync V-sync...
  • Page 17 24-pin Side of the Connected Signal Cable Numberr TMDS RX2- TMDS RX2+ TMDS Ground Floating Floating DDC Clock DDC Data Floating TMDS RX1- TMDS RX1+ TMDS Ground Floating Floating +5 V/+3.3 V power Self test Hot Plug Detect TMDS RX0- TMDS RX0+ TMDS Ground Floating...
  • Page 18: Displayport Connector

    Floating TMDS Ground TMDS Clock+ TMDS Clock- DisplayPort Connector 20-pin Side of the Connected Signal Cable Numberr ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p)
  • Page 19 AUX(n) DP_PWR Return +3.3 V DP_PWR 19-pin HDMI Connector 19-pin Side of the Connected Signal Cable Numberr (Cable not included) TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0-...
  • Page 20: Plug And Play Capability

    TMDS CLOCK- Floating Floating DDC CLOCK (SDA) DDC DATA (SDA) GROUND +5 V POWER HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
  • Page 21 USB Upstream Connector Pin Number Signal Name VBUS StdB_SSTX- StdB_SSTX+ GND_DRAIN StdB_SSRX- StdB_SSRX+ Shell Shield USB Downstream Connector Pin Number Signal Name VBUS...
  • Page 22: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
  • Page 23: Setting Up The Monitor

    Back to Contents Page Setting Up the Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510 / AX510PA (Optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory.
  • Page 24: Connecting Your Monitor

    1. Remove the cover and place the monitor on it. 2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. 3. Press the stand till it snaps into its place. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the...
  • Page 25: Connecting The Blue Vga Cable

    Connecting the blue VGA cable...
  • Page 26: Connecting The Usb Cable

    Connecting the black DisplayPort cable (Optional) CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB cable After you have completed connecting the DVI/VGA/DP cable, follow the procedure below to connect the USB cable to the computer and complete your monitor setup: 1.
  • Page 27: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.
  • Page 28 Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only. To attach the Soundbar: Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
  • Page 29: Removing The Stand

    Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up NOTE: instructions.
  • Page 30: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3.
  • Page 31: Operating The Monitor

    Back to Contents Page Operating the Monitor Dell™ U2713HM Flat Panel Monitor User's Guide Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only (Optional) Using the Tilt, Swivel, and Vertical Extension...
  • Page 32: Using The On-Screen Display (Osd) Menu

    Shortcut key/ Preset Modes Use this button to directly access the "Brightness/Contrast" menu. Shortcut key / Brightness/Contrast Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System. Menu Use this button to go back to the main menu or exit the OSD main menu. Exit Use the Power button to turn the monitor on and off.
  • Page 33 NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
  • Page 34 Brightness Brightness adjusts the luminance of the backlight. Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100). Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).
  • Page 35 NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector. Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Select VGA input when you are using the analog (VGA) connector.
  • Page 36 Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is connected to a DVD by a YPbPr to VGA cable or if the DVD color output setting is not RGB.
  • Page 37 Gamma Allows you to set the color mode to PC or MAC.
  • Page 38 Preset Modes You can choose Standard, Multimedia, Movie, Game, Text, Color Temperature, sRGB or Custom Color;...
  • Page 39 Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for most movie applications. Game: Loads color settings ideal for most gaming applications. Text: Loads color settings ideal for text. Color Temperature: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.
  • Page 40 sRGB: Mode to emulate 72% NTSC color. Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use adjust the hue from '0' to '100'.
  • Page 41 Reset Color Settings Reset your monitor color settings to the factory settings. Display Settings Use the Display Settings to adjust image. Aspect Ratio Adjust the image ratio as wide 16:9, 4:3 or 5:4. Horizontal Position Use the to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the to adjust image up or down.
  • Page 42 NOTE: Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode. Reset Display Select this option to restore default display settings. Settings Other Settings Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
  • Page 43 image contains a high proportion of bright areas. When Energy Smart is On, The 'Energy Use indicator' on OSD menu should response to the changes in the screen content. Power Save Audio To turn on or off Audio Power during Power Save mode. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer.
  • Page 44 Factory Reset Reset all OSD settings to the factory preset values. Personalize User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio", "Input Source" and set as shortcut key.
  • Page 45 OSD Warning Messagess When Dynamic Contrast Feature is enabled (in these modes: Game and Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode you will see the following message:...
  • Page 46 This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1440. You will see the following message before the DDC/CI function is disabled. When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the If you press any button other than the power button one of the following messages will appear depending on the selected input:...
  • Page 47 If either VGA/DVI-D/DisplayPort/HDMI input is selected and both VGA/DVI-D/DisplayPort/HDMI cables are not connected, a floating dialog box as shown below appears.
  • Page 48: Setting The Maximum Resolution

    If you do not see 2560 x 1440 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
  • Page 49 Using the Dell Soundbar AX510/AX510PA only (Optional) The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
  • Page 50: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up NOTE: instructions. Tilt, Swivel With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
  • Page 51: Vertical Extension

    Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figures below illustrate how to extend the stand vertically.
  • Page 52: Rotating The Monitor

    NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver updates.
  • Page 53: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of Your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 54: Self-Test

    Back to Contents Page Troubleshooting Dell™ U2713HM Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
  • Page 55: Built-In Diagnostics

    4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
  • Page 56: Common Problems

    To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3.
  • Page 57 LCD screen has spots Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com. Stuck-on Pixels LCD screen has bright spots Cycle power on-off.
  • Page 58: Product Specific Problems

    Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps. Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Page 59: Universal Serial Bus (Usb) Specific Problems

    Some computers have both USB 3.0 and USB 2.0 ports. Ensure that the correct USB port is used. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer. Dell™ Soundbar Problems Common Symptoms What You Experience Possible Solutions...
  • Page 60 source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player). Low Volume Volume is too low Clear any obstructions between the Soundbar and the user.
  • Page 61: Fcc Notices (U.s. Only) And Other Regulatory Information

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 62: Setting Up Your Monitor

    2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1440 again. NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.
  • Page 63: If You Have A Non Dell™ Desktop, Portable Computer, Or Graphics Card

    Back to Contents Page Setting Up Your Monitor Dell™ U2713HM Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab.

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