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Dell UltraSharp U2718Q Monitor
User's Guide
Model: U2718Q
Regulatory model: U2718Qb

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Summary of Contents for Dell UltraSharp U2718Q

  • Page 1 Dell UltraSharp U2718Q Monitor User’s Guide Model: U2718Q Regulatory model: U2718Qb...
  • Page 2 This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 Contact Dell........
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Power Cable (Varies by Country) DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information About Your Monitor...
  • Page 7: Product Features

    Product Features The Dell U2718Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27-inch) viewable area display (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...
  • Page 9: Back View

    Security lock slot Secures monitor with security lock (security lock not included). Barcode serial number Refer to this label if you need to contact Dell for technical support. label Cable management slot Use to organize cables by placing them through the slot.
  • Page 10: Side View

    Side View Label Description USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* USB downstream port Connect to charge your device. with Power Charging * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the...
  • Page 11: Bottom View

    Bottom View Bottom view without monitor stand Label Description AC power connector Connect the power cable. HDMI port connector Connect your computer with an HDMI cable. DisplayPort in Connect your computer with a DP cable. connector Mini DisplayPort in Connect your computer with a Mini-DP to DP cable. connector Audio-Line out Connect your speakers.*...
  • Page 12: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Model U2718Q Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio 16:9 Viewable image Diagonal 684.7 mm (27 inches) Horizontal, Active Area 596.74 mm (23.49 inches) Vertical, Active Area 335.66 mm (13.21 inches) Area 200301.7 mm (310.47 inch...
  • Page 13: Resolution Specifications

    Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features Compatibility (DDM) Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
  • Page 14: Preset Display Modes

    Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 640 x 400 31.5 70.1 25.2 VESA, 640 x 480 31.5 59.9 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 720 x 400 31.5 70.1 28.3...
  • Page 15: Physical Characteristics

    Physical Characteristics Model U2718Q Signal cable type • Digital: detachable, HDMI, 19 pins (cable not included) • Digital: detachable, Mini-DP to DP, 20 pins • Universal Serial Bus: detachable, USB, 9 pins Dimensions (with stand) Height (extended) 540.2 mm (21.27 inches) Height (compressed) 410.2 mm (16.15 inches) Width...
  • Page 16: Environmental Characteristics

    Environmental Characteristics Model U2718Q Compliant Standards • ENERGY STAR certified Monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country. • RoHS-compliant • TCO-Certified Displays • BFR/PVC-free (Halogen-free) excluding external cables •...
  • Page 17: Pin Assignments

    Energy Star Power Consumption 24.32 W 76.39 kWh The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
  • Page 18 20-pin Side of the Number Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) EDID WP AUX(p) AUX(n) Hot Plug Detect Re-PWR +3.3 V DP_PWR Mini DisplayPort Connector 20-pin Side of the Number Connected Signal Cable Hot Plug Detect ML3(n) About Your Monitor...
  • Page 19 ML3(p) ML2(n) ML0(n) ML2(p) ML0(p) ML1(n) AUX(p) ML1(p) AUX(n) +3.3 V DP_PWR About Your Monitor...
  • Page 20 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21: Plug And Play Capability

    Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
  • Page 22: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
  • Page 23: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...
  • Page 24: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the setup instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand.
  • Page 25 Lift the cover, as shown, to expose the VESA area for stand assembly. Attach the stand assembly to the monitor. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. Press the stand down till it snaps into place.
  • Page 26 Place the monitor upright. Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. Remove the cover from the monitor.
  • Page 27: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
  • Page 28 Connecting the DisplayPort (DP to DP) cable (Optional Purchase) CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Setting Up the Monitor...
  • Page 29: Organizing Your Cables

    Connecting the USB 3.0 cable After you have completed connecting the DP/Mini-DP to DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.
  • Page 30: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the setup instructions To remove the stand: Place the monitor on a soft cloth or cushion.
  • Page 31 Attach the mounting bracket from the wall mounting kit to the monitor. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 3.70 kg.
  • Page 32: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls The front panel control buttons provide quick access to primary software functionalities for controlling the monitor. Operating the Monitor...
  • Page 33: Front Panel Button

    The following table describes the front panel buttons: Front Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes Use this button to choose from a list of video signals that may be connected to your monitor.
  • Page 34: Using The On-Screen Display (Osd) Menu

    Use the Down button to adjust (decrease ranges) items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes.
  • Page 35 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
  • Page 36 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Select the mDP input when you are using the Mini DisplayPort (mDP) connector.
  • Page 37 Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of the blue light emitted from the screen to make viewing more comfortable for your eyes.
  • Page 38 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using an HDMI cable (or DisplayPort cable). YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 39 Display Use Display to adjust images. Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Sharpness This feature can make the image look sharper or softer. Use to adjust the sharpness from '0' to '100'. Dynamic Allows you to increase the level of contrast to provide sharper and Contrast more detailed image quality.
  • Page 40 NOTE: The possible peak luminance during HDR mode is 550-nit. The actual value and duration during HDR playback might vary according to the video content. Reset Display Select this option to restore default display settings. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
  • Page 41 Personalize Shortcut Key 1/ Users can choose a feature from Preset Modes, Brightness/Contrast, Shortcut Key 2 Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a shortcut key. Power Button Allows you to set the power LED indicator On or Off when the monitor is active to save energy.
  • Page 42 Others Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 43: Osd Warning Messages

    Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Firmware Displays the current firmware version. Reset Others Resets all settings under the Others menu to the factory preset values. Factory Reset Resets all settings to the factory preset values.
  • Page 44 NOTE: The message may be slightly different according to the connected input signal. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160. You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 45: Setting The Maximum Resolution

    NOTE: The message may be slightly different according to the connected input signal. If either DP, mDP, or HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal.
  • Page 46 Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 47: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 48: Rotating The Monitor

    Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Rotate counterclockwise Operating the Monitor...
  • Page 49: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 50: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 51: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 52: Common Problems

    • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 53 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the Intermittent Monitor Problems malfunctions on computer is connected properly and is secure.
  • Page 54: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display menu OSD. too small centered on • Reset the monitor to factory settings. screen, but does not fill entire viewing area Cannot adjust...
  • Page 55: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). •...
  • Page 56: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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