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Summary of Contents for TANDBERG 3G Gateway
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Page 1: User Manual
TANDBERG 3G Gateway User Manual Software version R1.0 D13841.01 This document is not to be reproduced in whole or in part without permission in writing from:... - Page 2 The information in this document is furnished for informational purposes only, it is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable, however...
- Page 3 TANDBERG 3G Gateway User Manual This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.
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Page 4: Environmental Issues
Through people’s use of TANDBERG’s products, the environment will benefit from less use of polluting transport. TANDBERG’s wide use of the concepts of outsourcing makes the company itself a company with a low rate of emissions and effects on the environment. ... - Page 5 TANDBERG 3G Gateway User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
- Page 6 TANDBERG 3G Gateway User Manual Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O.
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Page 7: Table Of Contents
1 Introduction Table of Contents Introduction..........................8 1.1 The TANDBERG 3G Gateway....................10 3G GATEWAY Capacity – typical scenarios ............11 1.1.1 Installation ..........................12 2.1 Unpacking ..........................13 2.2 Connecting cables ........................14 2.3 3G Gateway Configuration....................15 Using the 3G Gateway ......................18 3.1 Call Overview ........................18 3.2 Dial from UMTS........................20... -
Page 8: Introduction
TANDBERG 3G Gateway User Manual 1 Introduction The TANDBERG 3G Gateway enables sites on IP and UMTS Handsets to participate in meetings with eachother with the quality and reliability found in all TANDBERG equipment. IP Services and Procedures Service Prefix ... - Page 9 Up to 30 video sites can be connected at the same time Call rate of 64 Kbit on ISDN side and 109kbps on IP side for each call is supported through the 3G Gateway Video IVR ...
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Page 10: The Tandberg 3G Gateway
TANDBERG 3G Gateway User Manual 1.1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces, an LCD display, RS232 interface and control buttons. Rear view BRI interface PRI interface The back panel provides one PRI interface or 4 BRI interfaces depending on the configuration and one power switch/connector. -
Page 11: Gateway Capacity - Typical Scenarios
Yellow Alarm or Remote Alarm Indicator (RAI) means that the 3G Gateway is receiving framing info, but in this framing info the other side tells the 3G Gateway that it is not reading the gateway’s transmitted framing info. Typically, this may be a broken connector in the transmit (TX) part of the PRI cable. -
Page 12: Installation
TANDBERG 3G Gateway User Manual 2 Installation Precautions: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. -
Page 13: Unpacking
5 Configure the Gateway 2.1 Unpacking To avoid damage to the unit during transportation, the 3G Gateway is delivered in a special shipping box, which should contain the following components: User Manual and other documentation on CD. Rack-ears, screws and screwdriver. -
Page 14: Connecting Cables
LAN cable To use the 3G Gateway on IP, connect a LAN cable from the ‘LAN 1’ connector on the 3G Gateway to your network. The ‘LAN 2, 3 and 4’ connectors are not used and should be left open. -
Page 15: Gateway Configuration
5. Start a WEB browser and enter the IP-address of the 3G Gateway. Default password: ‘TANDBERG’. 6. To configure the 3G Gateway for UMTS dial in, enter PRI or BRI numbers and dial in number(s). For details, see the ‘PRI Configuration’ and the ‘Services Configuration’... - Page 16 WEB-browser. You will then be asked to enter a password. It is not necessary to enter ‘User Name’. The default password for the 3G Gateway is ‘TANDBERG’. Remember that the password is case sensitive. Note that it also possible to use SSH and Telnet to configure the 3G Gateway.
- Page 17 5 Configure the Gateway Note that the password can be changed in System Configuration’, Misc’. See also the section ‘5.5 ’. Miscellaneous Configuration...
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Page 18: Using The 3G Gateway
Shows each active call through the 3G Gateway. [Idle] No call is active. Active Call A call is active. Source / Destination Source shows the Status of the incoming call to the 3G Gateway, the number and which network the incoming call is using. - Page 19 5 Configure the Gateway Destination shows the Status of the outgoing call from the 3G Gateway, the number and which network the outgoing call is using. Idle No active call, call has been disconnected. Alerting Call is being connected. Connected Call is connected.
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Page 20: Dial From Umts
TANDBERG 3G Gateway User Manual 3.2 Dial from UMTS The gateway supports tree different UMTS Dial In services: Direct outwards dialing of a 3G handset. “DiD” Dialing 3G terminals via selection menu. “IVR” Selecting entry from gateway phonebook “Phonebook”... - Page 21 TMS using the alphanumeric part of the keypad. The 3G Gateway supports T9 phonebook and starts displaying the 5 entries which match with the submitted characters as displayed below. Pressing 2 and 3 will result in a list with names containing the combinations ‘ad’, ‘be’, ‘ce’, etc.
- Page 22 TANDBERG 3G Gateway User Manual Example: An UMTS phone calls into the Extension Dial In number with IVR phonebook active. The gateway shows a menu with makes it possible to submit the name (both Christian and first name) via the alphanumeric DTRMF keys . For example finding Michel is possible via pressing 6 (m,n,o),4 ,2.
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Page 23: Dial From Ip
5 Configure the Gateway 3.3 Dial from IP IP endpoints and MCUs can call out through the gateway by using one of the services defined on the gateway. The gateway support three different dial out services: Direct outwards dialing of a 3G handset. “DiD”... - Page 24 TANDBERG 3G Gateway User Manual For more details on H-323 Services, please see ‘5.7 ’. Services Note that the bandwidth used for the call will be 109Kbit independent of the bandwidth selected on the IP endpoint, except for selecting 64 Kbit. However this will result in an audio...
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Page 25: View System Status
5 Configure the Gateway 4 View System Status To view current gateway status, open ‘System Status’ as shown in the figure below. -
Page 26: Pri/Bri Status
TANDBERG 3G Gateway User Manual 4.1 PRI/BRI Status PRI Status The colored part of the system status indicates the condition of the ISDN PRI line. There are three possible conditions: Sync 30 of 30. ISDN layer 1 and 2 are up and in sync. - Page 27 Red indicates not in sync and indicate probably a disconnected ISDN line. Besides the indications on the webpage each ISDN BRI interface located at the back-side of the 3G Gateway has a green and orange LED. The meaning of these LED’s is: Green: Layer 1 of the ISDN signaling is up Green and Orange indicates that Both layer 1 and 2 are up.
- Page 28 TANDBERG 3G Gateway User Manual Note that in case the BRI 3G gateway is connected with less then 4 BR lines the BRI interfaces with the highest number(s) should be left open. For example when only 2 ISDN lines are used they should be connected with interface 1 and 2.
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Page 29: Status
5 Configure the Gateway 4.2 H.323 Status To view H.323 gatekeeper status, open ‘H.323 Status’ as shown in the figure below. Note that it is not possible to use this IP address to place calls through the Gateway. GW IP Address Shows the IP address of the gateway. -
Page 30: System Information
TANDBERG 3G Gateway User Manual 4.3 System Information To view gateway information, open ‘System Information as shown in the figure below. This page provides information on installed software and hardware. -
Page 31: Available Resources
5 Configure the Gateway 4.4 Available Resources To view available resources on the gateway, open ‘Available Resources’ as shown in the figure below. The available resources shows the actual System Load, the amount of video calls and the amount of available ISDN channels. These figures depend on the usage of the system. Note that available SystemLoad 100% indicates no load on the gateway. -
Page 32: Configure The Gateway
TANDBERG 3G Gateway User Manual 5 Configure the Gateway To configure the gateway, open ‘System Configuration’ and ‘Gateway Configuration’. System Configuration IP Configuration H.323 Configuration SNMP Configuration Miscellaneous Configuration Software Upgrade Services Configuration... -
Page 33: System Configuration
5 Configure the Gateway 5.1 System Configuration 5.1.1 PRI Configuration To configure the PRI, select ‘System Configuration - PRI’ as shown in the figure below. PRI Protocol Select between the following PRI protocols: ETSI (Euro ISDN) National ISDN ... -
Page 34: Interface Configuration
TANDBERG 3G Gateway User Manual Interface Configuration This section configures the PRI or ISDN interface. PRI CRC-4 Used for most E1-PRI configurations. If your network equipment does not support this feature, set PRI CRC-4 to Off. Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of date (Voice, Data, H320, H324M), which is used by switches and other equipment to determine what to do with the data or the call (compressing voice data neglect etc). -
Page 35: Bri Configuration
5 Configure the Gateway 5.1.2 BRI configuration To configure the 4 BRI ports, select ‘System Configuration - BRI’ as shown in the figure below. BRI Protocol Select between the following BRI protocols: ETSI (Euro ISDN) National ISDN AT&T Custom Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of date (Voice, Data, H320,... - Page 36 TANDBERG 3G Gateway User Manual UDI: In some situations the switch does not accept calls which use the correct H324M capability. This setting makes it possible to use the gateway in these situations via selecting UDI. Note that it is not possible to configure ISDN BRI lines for special functions like dial out only.
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Page 37: Ip Configuration
5 Configure the Gateway 5.2 IP Configuration To configure the IP settings on the gateway, open ‘System Configuration - IP’ as shown in the figure below. Configuration IP Address Assignment DHCP: Dynamic Host Configuration Protocol can be selected when a DHCP server is present. - Page 38 TANDBERG 3G Gateway User Manual IP Ethernet Speed Auto The gateway will automatically detect the speed/duplex on the LAN. 10Half The gateway will connect to the LAN using 10 Mbps/Half Duplex. 10Full The gateway will connect to the LAN using 10 Mbps/Full Duplex.
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Page 39: Configuration
5 Configure the Gateway 5.3 H.323 Configuration To dial out from IP to ISDN, through the gateway, requires the use of H.323 numbers (E.164 aliases). This means that the gateway must be registered to a Gatekeeper. H.323 Gatekeeper Status shows the current status of the Gatekeeper registration. Note that if the Gatekeeper is configured with an alternative Gatekeeper, the Status area might report a registration to the IP address of the alternative Gatekeeper. -
Page 40: Gatekeeper Settings
TANDBERG 3G Gateway User Manual Gatekeeper Settings Gatekeeper Mode Enables the gateway to register to a Gatekeeper or without (direct mode). Selecting direct will gray out the gatekeeper IP address settings. When registered with a gatekeeper, the H.323 Gatekeeper Status shows Registered, Gatekeeper’s IP address and what port used. -
Page 41: Snmp Configuration
5 Configure the Gateway 5.4 SNMP Configuration SNMP (Simple Network Management Protocol) is used for monitoring and configuring different units in a network. The gateway’s SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps are generated by the agent to inform the manager about important events. - Page 42 Identifies the IP-address of the SNMP manager. Up to three different SNMP Trap Hosts can be defined. Your LAN administrator should provide the correct values for these fields. System Contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite. Location Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite.
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Page 43: Miscellaneous Configuration
To change the system password of the gateway, enter the new password in the ‘New Administrator Password’. To delete the existing password, select ‘Delete Password’. Phonebook settings To enable a phonebook in the 3G Gateway it is required to configure a TMS server. Enter both the IP address and the phonebook path. Services The different IP services on the gateway - Telnet, Telnet Challenge, HTTP, HTTPS and SNMP can be independently disabled to prevent access to the system. - Page 44 TANDBERG 3G Gateway User Manual In addition, the SNMP Service Read Only/Traps Only will make it possible to read SNMP messages in addition to enable/disable SNMP. Save Press ‘Save’ and then the ‘Restart’.
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Page 45: Software Upgrade
Software upgrade is where new software to the gateway can be installed from. It also shows current software version and the gateway’s hardware serial number. Note that to upgrade the Gateway, a valid Release key and Software file is required. Contact your TANDBERG representative for more details. System Information Software Version Shows the currently installed Software version. - Page 46 TANDBERG 3G Gateway User Manual Install Software Enter the release key in the Key field and press ‘Install Release Key Software’. You will be presented with a new page where you select the software package file to upload.
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Page 47: Services Configuration
“DiD” Dialling H.323 endpoint/3G terminal via a selection menu “IVR” Dialling H.323 endpoint/3G terminal from the 3G gateway phone book “Phonebook” Figure 1: Proposed configuration webpage for the dialing rules. Description This is a friendly name for the service configured like for example 3G to H323. - Page 48 TANDBERG 3G Gateway User Manual The configuration should be read from left to right as subsequent actions taken after each otter: In Prefix/nr (remove) in Postfix(remove) Service type out Prefix/Nr (add) out Postfix (add). The in Prefix/Nr & Postfix set will be used for matching the incoming called number/address.
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Page 49: Ivr
The phonebook available via the IVR and is an interactive listing of the TMS address book that is added to the gateway. Make sure you do not add more then one phonebook to the 3G Gateway via TMS. It is possible to add several phone books to the 3G Gateway via TMS. However adding more then... -
Page 50: Examples
TANDBERG 3G Gateway User Manual 5.7.2 examples Below there are two examples of service configurations. Example 1: Number plan mapping Service type DiD Net type (from): H324m/3G From Prefix/Nr: 6789 From Postfix: Net type (to): H323 To Prefix/Nr: 5 To Postfix: When dialing the number 67890000 there will be a match with “0000”... -
Page 51: Appendices
6 Appendices Appendix 1: Declaration of Conformity Appendix 2: Using the front panel LCD keys... - Page 52 TANDBERG 3G Gateway User Manual Appendix 1: Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.
- Page 53 Appendix 2: using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys. In this appendix it is explained what the different functions are at different levels. State 0: Display Status info Any Key: State 1 State 1: menu navigation, Display current menu item ...
- Page 54 TANDBERG 3G Gateway User Manual Up/Down: browse Yes/No ENTER: in No state: State 3 ENTER: in Yes state, store, State 2 ESC: Cancel the edit, State 2 State 6: "Confirm" Menu Items like State 1 with Yes/No, No is the default ...
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