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Summary of Contents for Plantronics CS510-XD
- Page 1 CS510-XD /CS520-XD ™ ™ Wireless Headset System User Guide...
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Page 2: Table Of Contents
Contents Contents Welcome 3 What’s in the Box 4 Base and Headset Basics 5 Accessories 6 Headset Set Up 7 Connect Your Desk Phone 8 Connect the Power 8 Charge the Headset 8 Connect and Configure Your Desk Phone 9 Desk Phone (standard) 9 Check Configuration and Make a Test Call 10 Desk Phone plus HL10 Lifter (sold separately) 11... -
Page 3: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your CS510-XD/CS520-XD Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. -
Page 4: What's In The Box
What’s in the Box Base Headset Model WH350-XD (binaural) shown - Model WH300-XD (monaural) available Telephone interface cable Power supply... -
Page 5: Base And Headset Basics
Base and Headset Basics Base overview FRONT BACK Call/mute LED Power on/subscription LED BOTTOM Charging LED Subscription button Narrowband/wideband audio switch Power jack Handset lifter/EHS cable jack Telephone interface cable jack Auto answer switch Listening volume dial* Speaking volume dial* Configuration switch* * For installation set up Headset overview... -
Page 6: Accessories
Accessories Electronic hookswitch cable (EHS) Electronically takes your desk phone handset off hook. Enables remote call answer/end with your headset. HL10™ lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset Online indicator (OLI) A light that flashes once a call is activated. It allows others to know when you are on a call. -
Page 7: Headset Set Up
Headset Set Up Your headset comes fully assembled. You can adjust the headband for a better fit and the mouthpiece for optimal performance. Adjust the Headband To adjust the headband, lengthen or shorten the band until it fits comfortably. The clickstop feature keeps the headband securely adjusted. -
Page 8: Connect Your Desk Phone
Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE The product has a replaceable battery. Contact Plantronics for replacement information. -
Page 9: Connect And Configure Your Desk Phone
Connect and Configure Your Desk Phone There are three setup options for connecting the CS510-XD/CS520-XD to your desk phone. Select one of the following and continue. • Desk phone (standard) • Desk phone + HL10 lifter (sold separately) • Desk phone + EHS cable (sold separately) -
Page 10: Check Configuration And Make A Test Call
Check Configuration and Make a Test Call If your desk phone has a volume control set it to mid-range. Look at the bottom panel of your base and make sure the default settings are correct. Listening volume dial ( ) = 2 and Speaking volume dial ( ) = 2 Configuration switch = A Desk phone volume = mid-range Remove the handset from desk phone cradle. -
Page 11: Desk Phone Plus Hl10 Lifter (Sold Separately)
Desk Phone plus HL10 Lifter (sold separately) NOTE First follow the steps above for Desk Phone (Standard). Firmly press the handset lifter power cord into the handset lifter jack. While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the phone. - Page 12 If You Do Not Hear a Dial Tone If you do not hear a dial tone, raise the lifter height switch to the next highest position. Repeat steps 2 through 5 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 6 through 8.
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Page 13: Desk Phone Plus Ehs Cable
Connect the end of the EHS cable to the base and the other end to the desk phone as described in the EHS Adapter Getting Started guide. NOTE For further installation information refer to the EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories. -
Page 14: Position Your Base
Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 15: Your Headset
Talk Time With a single full charge, the CS510-XD/CS520-XD will provide up to eight hours of talk time in narrowband mode and five hours in wideband mode. Talk time will be reduced when headset is... -
Page 16: Battery
Battery This product has a replaceable battery. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, only use replacement batteries provided by Plantronics. Low Battery Warning If you are on a call and the headset battery is critically low, you will hear a repeated single low tone every 15 seconds indicating that the battery is low. -
Page 17: Your Base
Your Base Base Phone Button and Switches 1 Subscription Button The headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset, the units can be subscribed to each other by the following two methods. -
Page 18: Wideband/Narrowband Audio Switch
Incompatible headset and base 2 Wideband/Narrowband Audio Switch The CS510-XD/CS520-XD has wideband audio, which allows speech to sound clearer and more natural. If your desk phone is capable of wideband audio, set the Wideband-Narrowband audio switch to yellow for wideband. -
Page 19: Auto Answer Switch
When Auto Answer is set to gray you can answer a call just by lifting headset from the base. NOTE Auto answer/end capability requires the use of an EHS cable or HL10 lifter. Visit plantronics.com/accessories for more information. -
Page 20: Daily Use
NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories. To end the call, press the headset call control button and hang up the handset. Conference Up to Three Additional Headsets You can conference up to three additional headsets to a call in progress. -
Page 21: Troubleshooting
Talk time is not as long as stated. Talk time performance Battery is wearing out. Call Plantronics at (800) 544-4660 for factory is significantly degraded replacement information or contact us at plantronics.com/support. even after a full recharge. I can’t subscribe a headset Make sure both the headset and base have the red XD markings. -
Page 22: Need More Help
Santa Cruz, CA 95060 United States © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS510-XD, CS520-XD, C052-XD, WH300-XD, WH350-XD, EHS, and HL10 are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.
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