Yealink Enterprise User Manual
  1. Manuals
  2. Brands
  3. Yealink Manuals
  4. IP Phone
  5. Enterprise
  6. User manual
Yealink Enterprise User Manual

Yealink Enterprise User Manual

Hide thumbs Also See for Enterprise:
Table of Contents

Advertisement

Quick Links

Download this manual

About This Guide

Thank you for choosing this Enterprise IP Phone which is especially designed for power
users in the office environment. It features fashionable and sleek design, abundant
telephony applications, broad interoperability with the popular 3
fulfilling the VoIP deployment needs from enterprise and ITSP.
In this User Guide, you will find everything you need to quickly use your new phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP phone. As well, be sure to read the Packing List section in this guide
before you set up and use the phone.
Declaration of Conformity
Hereby, it's declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference
which case the user may be required to take adequate measures.
, in
WEEE Warning
To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.
rd
party VoIP products,

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Enterprise and is the answer not in the manual?

Questions and answers

Related Manuals for Yealink Enterprise

Summary of Contents for Yealink Enterprise

  • Page 1: About This Guide

    About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP.

  • Page 2: Table Of Contents

    Contents Getting Started .................. - 6 - Packing List ..........................- 6 - Assembling the Phone ........................ - 8 - Configuration and Registration ....................- 10 - Configuring via Web Page ....................- 10 - Configuring via keypad ..................... - 11 - Overview ..................
  • Page 3 Softkey Layout ......................... - 45 - Live Dialpad ........................- 46 - Replace Rule ........................- 47 - Dial Now .......................... - 48 - Area Code ........................- 49 - Block Out ......................... - 50 - Feature Synchronisation ....................- 50 - Push XML ........................
  • Page 4 Maintenance Tasks ........................- 81 - Administrator Mode ......................- 81 - Administrator/User Password ..................- 81 - Reboot ..........................- 82 - Reset to Factory ....................... - 82 - Firmware Update ......................- 84 - Decryption ........................- 85 - Zero-sp-touch ........................
  • Page 5 ACD ..........................- 100 - Local Group ........................- 100 - Broadsoft Group ......................- 100 - Tone Settings .......................... - 101 - Voice ............................- 101 - Ring ............................- 102 - Trouble Shooting ................- 104 -...

  • Page 6: Getting Started

    Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone  Phone Stand  Power Adapter ...
  • Page 7 Enterprise IP Phone Getting Started Handset & Handset Cord  Ethernet Cable  Quick Installation Guide & Quick Reference  CD Content  Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.

  • Page 8: Assembling The Phone

    Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand;  Connect Handset and Headset;  Connect Network and Power.  1) Attach the Stand, as shown below:...
  • Page 9 Enterprise IP Phone Getting Started Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.

  • Page 10: Configuration And Registration

    Enterprise IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your internet administrator or service provider for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone.

  • Page 11: Configuring Via Keypad

    Enterprise IP Phone Getting Started User Name User account information, provided by ISP. Password Account password provided by ISP. SIP Server SIP server address provided by ISP. When you have finished the Network and Account Setting configuration, the Register Status Icons will show in the idle screen:...

  • Page 12: Overview

    Enterprise IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered，and blink when someone calls in or there is a call on mute.
  • Page 13 Enterprise IP Phone Overview Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm or cancel actions.

  • Page 14: Led Instruction

    Enterprise IP Phone Overview LED Instruction Table 1 DSS Key set to BLF LED Status Description Steady green The monitored account is in idle status Blinking red There is an incoming call to the monitored account Steady red The monitored account is on a conversation...

  • Page 15: Icon Instruction

    Enterprise IP Phone Overview Table 5 Line Keys LED Status Description Steady green The account is active Blinking green There is an incoming call to the account, or there is a call on hold. The phone is in idle status whatever registered /unregistered...

  • Page 16: User Interface

    Enterprise IP Phone Overview Auto answer In handset mode In headset mode In speaker mode Ring volume is 0 The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded...
  • Page 17 Enterprise IP Phone Overview Features --Call Forward √ --Call Waiting √ --DSS Keys √ --Key as Send √ --Hot Line √ --Anonymous Call √ --Auto Redial Settings √ √ --DND Code √ --ReDialTone --Emergency --BusyToneDelay --Return code when refuse --Return code when DND --Intercom √...
  • Page 18 Enterprise IP Phone Overview SIP Account --User Option √ --Account Active √ --Label √ --Display Name √ --Register Name √ --User Name √ --Account --Password √ --SIP Server √ --Register Status √ √ --Server Option √ --Registrar Server √ --Registrar Port --Outbound Proxy Server √...

  • Page 19: Customizing Your Phone

    Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP, Mac, WAN/LAN, Gateway and DNS;...

  • Page 20: Time And Date

    Enterprise IP Phone Customizing Your Phone 4) Press Save hot key to save the changes. 5) Press Back hot key to return to the previous screen. Time and Date The time and date appears on the idle screen of the IP phone. If the phone cannot obtain a time and date from the call server, please contact your system administrator if the time or date is incorrect.
  • Page 21 Enterprise IP Phone Customizing Your Phone To set the time format via phone interface: 1） Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format. 2） Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour.

  • Page 22: Keypad Lock

    Enterprise IP Phone Customizing Your Phone 2) Choose Enable option, then you can set the Daylight Saving Time. 3) Choose Automatic. There is a table named as AutoDST.xml has been saved in the configuration file, if the table includes daylight saving time of your time zone, it will show the Fixed Type: By Date or By Week.
  • Page 23 Enterprise IP Phone Customizing Your Phone Confirm hot key. 2) Press Phone Setting->Lock. 3) Use the navigation key（or press the Switch hot key）to highlight the one you want to lock. 4) Press Save hot key to save the change, or Back hot key to return to the previous screen.

  • Page 24: Audio Settings

    Enterprise IP Phone Customizing Your Phone Note: 1. The default password for unlock is admin. Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings.

  • Page 25: Ring Tones

    Enterprise IP Phone Customizing Your Phone 4) And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status. To adjust the volume when you are in an active call: When Handset/Headset/Hands-free mode is activated, press the Volume Adjustment Bar to a comfortable level.

  • Page 26: Codec Selection

    Enterprise IP Phone Customizing Your Phone Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Choose Phone->Preference->Upload Ringtone. 2) Click Browse button to choose the specific ring tone file.

  • Page 27: Contact Management

    Enterprise IP Phone Customizing Your Phone 1) Choose Account->Codecs. 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change.
  • Page 28 Enterprise IP Phone Customizing Your Phone 2) Press AddGroup hot key to enter to the Add Group page. 3) Enter the group name and choose the ring. 4) Press the Save hot key to save. To add a contact via Phone interface: 1) Press Directory->Local Directory...
  • Page 29 Enterprise IP Phone Customizing Your Phone To delete a contact via Phone interface: 1) Press Directory->Local Directory 2) Choose a group, and press the Enter hot key. 3) Use the navigation key to highlight the one you want to delete, press Option hot key, and scroll to Delete, press OK hot key.
  • Page 30 Enterprise IP Phone Customizing Your Phone Note: If a contact is moved to the blacklist, then the call from this contact cannot get through. To move a contact in History to Contacts via Phone interface: 1) Press History hot key to enter the local call history list.

  • Page 31: Import/Export Contact List

    Enterprise IP Phone Customizing Your Phone Import/Export Contact list Import/Export Contact List via Web interface: 1) Choose Contacts->Local Phone Book.

  • Page 32: Blacklist

    Enterprise IP Phone Customizing Your Phone 2) Browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be shown in the directory. 3) Move the mouse to the icon ;...

  • Page 33: Remote Phone Book

    Customizing Your Phone Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to-date public phone book, terminal users need to have remote phone book function.

  • Page 34: Broadsoft

    Enterprise IP Phone Customizing Your Phone 2) Input the Phone book URL and the phone book name, and then click the Confirm button to save the change. To check the Remote Phone Book via Phone interface: 1) Press the Directory->Remote phonebook.

  • Page 35: Ldap

    Enterprise IP Phone Customizing Your Phone LDAP LDAP can support these functions: 1. Search the contact: Press the DSSkey which is set up as LDAP, input a number or letter in the new interface, the phone will search the contact in LDAP server which following the Certain rules, and show it in the LCD, user can choose the contact to call out.

  • Page 36: Other Settings

    Enterprise IP Phone Customizing Your Phone Other Settings Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 4) Press Menu->Features->Key as Send->Enter to enter the configuration page.

  • Page 37: Hot Line

    Enterprise IP Phone Customizing Your Phone Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line number and HotLine Delay time (for example, 20 seconds), then press the Save hot key to save the changes.

  • Page 38: Anonymous Call

    Enterprise IP Phone Customizing Your Phone Anonymous call To set the anonymous call via the IP phone interface: 1) Press Menu ->Features->Anonymous Call->Enter to enter the configuration page. 2) By the Switch hot key, you can choose the Line ID.

  • Page 39: Auto Redial

    Enterprise IP Phone Customizing Your Phone Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up. To set auto redial via the IP phone interface: 1) Press Menu->Features->Auto Redial Settings->Enter to enter the configuration page.

  • Page 40: Auto Answer

    Enterprise IP Phone Customizing Your Phone Note: If you enable the auto redial function, then without operations for 5 seconds in the auto redial interface, it will turn to the idle interface automatically. To set auto redial via the Web interface: 1) Choose Phone->...

  • Page 41: Missed Call Log

    Enterprise IP Phone Customizing Your Phone 3) Press the Switch hot key to enable or disable the auto answer function. The default is Disable. 4) Press the Save hot key to save the changes. To set Auto Answer via Web interface: 1) Choose Account->...

  • Page 42: Broadsoft Call Log

    Enterprise IP Phone Customizing Your Phone the change. Broadsoft Call Log This feature allows you to download call history from the server. Input the URL, port, username, password and rename the phonebook Configure Call Log via web interface: 1) Choose Contacts->Call Log 2) Choose the Calllog Item.

  • Page 43: Logo Customization

    Enterprise IP Phone Customizing Your Phone Check Call Log via phone interface: 1) Press Menu->History Type->Network Call Log 2) Choose the Call log Item, press Enter softkey to download the call log. Logo Customization You can upload your own logo which shown in the idle screen.

  • Page 44: Programmable Key

    Enterprise IP Phone Customizing Your Phone Note: 1. You can also upload the Logo by AUTO PROVISION. 2. By the Web interface, users can set a logo to be a System Logo or a Custom Logo, and the Custom Logo can be deleted.

  • Page 45: Softkey Layout

    Enterprise IP Phone Customizing Your Phone 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the changes. Softkey Layout The phone can support 12 kinds of call interface to set up softkey, user can setup different function key according to his/her own requirement or habit.

  • Page 46: Live Dialpad

    Enterprise IP Phone Customizing Your Phone Note: 1. We can add the Empty key more than once, but others can only choose once time, and can’t be repeat. when you set up the Selected Softkeys key more than 4 options, the LCD of phone will transfer the forth key with "More"...

  • Page 47: Replace Rule

    Enterprise IP Phone Customizing Your Phone Replace Rule A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 05702000 out, the number will be replaced by 00865702000 automatically.

  • Page 48: Dial Now

    Enterprise IP Phone Customizing Your Phone Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial out the 123 whose length matches the Dial-now rule, the phone will dial out 123 in one second without pressing Send button.

  • Page 49: Area Code

    Enterprise IP Phone Customizing Your Phone 3) Press Add button to save the changes. 4) You can select a record to modify, then click Edit button to save. 5) You can also delete a specific one from the dial plan list by pressing Del button.

  • Page 50: Block Out

    Enterprise IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter Block Out Number and Account, click Add button to save the changes, or choose the specific one in the list, click Delete button to delete the record.

  • Page 51: Push Xml

    Enterprise IP Phone Using the Basic Call Functions 2） There is a pull-down menu in the Type field, choose Intercom from the list. 3） Choose whether to enable this function from the pull-down menu. 4） Click the Confirm to save the change.

  • Page 52: Watchdog

    Enterprise IP Phone Using the Basic Call Functions WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When 'Disable' the function, the phone will not reboot. Configure watchdog via web interface：...

  • Page 53: Action Url/Uri

    Enterprise IP Phone Using the Basic Call Functions Action URL/URI Action URL: Record the operation of phone, send these corresponding information to server; action URI: Remote control phone for corresponding operation. Action URL: The operation can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc.
  • Page 54 Enterprise IP Phone Using the Basic Call Functions Action URI: Enter the “http://Phone ip/cgi-bin/ConfigManApp.com?key=xxx” in Browser address bar, the phone will realizing the corresponding function. If you not login the web with the user name and password, you will need to specify the user/password to confirm the operation.
  • Page 55 Enterprise IP Phone Using the Basic Call Functions Press Message button: key=MSG Press Headset button: key=HEADSET Press RD button: key=RD Press navigation key: key=UP/ DOWN/ LEFT/ RIGHT To reboot the phone: key=Reboot To check the Auto provision: key=AutoP To enable DND: key=DNDOn...

  • Page 56: Using The Basic Call Functions

    Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen.
  • Page 57 Enterprise IP Phone Using the Basic Call Functions dial out, and then the phone will dial out by default account. 2) Or choose Contact->Phone Call Info, enter the number in the Dial a Number, select the line from the Outgoing Identity list. Then click the dial button to call out.

  • Page 58: Password Dial

    Enterprise IP Phone Using the Basic Call Functions 4) You can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which you enter in the PswLength field.

  • Page 59: Call Completion

    Enterprise IP Phone Using the Basic Call Functions Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact ends the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem.

  • Page 60: Answering A Call

    Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the Speaker button to answer it using the speakerphone, or press the headset button to answer it using the headset.

  • Page 61: Call Forward

    Enterprise IP Phone Using the Basic Call Functions Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured: Always: Incoming calls are immediately forwarded.

  • Page 62: Intercom

    Enterprise IP Phone Using the Basic Call Functions Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary. To configure Intercom option via phone interface: 1) Press the following hot keys: Menu->Features->Intercom->OK to enter the configuration page.

  • Page 63: Call Hold

    Enterprise IP Phone Using the Basic Call Functions Call Hold This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold.

  • Page 64: Call Transfer

    Enterprise IP Phone Using the Basic Call Functions Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attended Transfer.

  • Page 65: 3-Way Conference

    Enterprise IP Phone Using the Basic Call Functions out. 2) After C answered it, A and C can have a private conversation without B hearing, then A press the TRAN button to complete the transfer. 3) A will be disconnected from the call. B can talk to C.

  • Page 66: Huawei Ats Conference

    Enterprise IP Phone Using the Basic Call Functions To establish a conference: 1) Press the Conf hot key during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button.

  • Page 67: Message

    Enterprise IP Phone Using the Basic Call Functions 1) Press the Conf hot key during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button.
  • Page 68 Enterprise IP Phone Using the Basic Call Functions the proper input method. 3) Press Save hot key to save the change, or Back to return to the previous menu. Note: Please contact your system administrator for the connecting code. Different systems have different codes.

  • Page 69: Sms

    Enterprise IP Phone Using the Basic Call Functions 2) You can view the amount of the voice mail that includes new or old voice mail. 3) Choose the account and press the Connect button, then you are able to listen to your new and old messages.
  • Page 70 Enterprise IP Phone Using the Basic Call Functions (Optional) If multiple lines are configured on your phone, select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order.
  • Page 71 Enterprise IP Phone Using the Basic Call Functions To edit the message via Web interface: 1) Choose Phone->SMS. 2) Enter the account information, Number, message content. 3) Press Send button to send out the message, or Cancel button to cancel the operation.

  • Page 72: Using The Advanced Phone Functions

    Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting.

  • Page 73: Tls

    Enterprise IP Phone Using the Advanced Phone Functions You can consult your system administrator for more information. TLS(Transport Layer Security), an IETF standards track protocol (RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface.

  • Page 74: Dns-Srv

    Enterprise IP Phone Using the Advanced Phone Functions DNS-SRV If the SIP server cannot be used, the phone will be connected on the server which is available. To set DNS-SRV via web interface: Go to Account->Basic, choose Transport option, in the pull-down menu, you can choose...

  • Page 75: Network Setting

    Enterprise IP Phone Using the Advanced Phone Functions Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting.
  • Page 76 Enterprise IP Phone Using the Advanced Phone Functions To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, press Enter hot key, select PC port option, then press Enter hot key.

  • Page 77: Vlan Setting

    Enterprise IP Phone Using the Advanced Phone Functions VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain, regardless of their physical location. The following table lists the instruction of the field about the VLAN Setting.

  • Page 78: Lldp

    Enterprise IP Phone Using the Advanced Phone Functions LLDP The Link Layer Discovery Protocol (LLDP)is a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network. Enable LLDP function; the phone will go to switch to get related VLAN parameters automatically.

  • Page 79: Https

    Enterprise IP Phone Using the Advanced Phone Functions HTTPS This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can set this transmission mode via web page.
  • Page 80 Enterprise IP Phone Using the Advanced Phone Functions To configure HTTPS settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, press Enter hot key, select Webserver Type option, then press Enter hot key again.

  • Page 81: Maintenance Tasks

    Enterprise IP Phone Using the Advanced Phone Functions Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode  Administrator Mode  Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode cannot set the following options: Accounts, Network, Reset to Factory, other advance phone settings.

  • Page 82: Reboot

    Enterprise IP Phone Using the Advanced Phone Functions To logout via Web interface: Click the Logout button in the top right corner. Reboot You should reboot the phone when you are challenged, e.g. after applying changes to the phone configuration.
  • Page 83 Enterprise IP Phone Using the Advanced Phone Functions 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. Note: The reset to factory option must in the admin mode.

  • Page 84: Firmware Update

    Enterprise IP Phone Using the Advanced Phone Functions Firmware Update The phone is delivered with pre-installed firmware which allows operating your phone flawlessly. If you require updating the phone’s firmware please contact your system administrator. You can only update the firmware via Web interface.

  • Page 85: Decryption

    Enterprise IP Phone Using the Advanced Phone Functions 1) Go to Menu->Settings->Advanced Settings-> Auto Provision. 2) Enter the URL, User Name and Password. 3) Click the Save hot key to save the changes. The parameters of the Auto-provision： Parameter Description Update Protocol The phone can be updated via TFTP, FTP or HTTP.

  • Page 86: Zero-Sp-Touch

    Enterprise IP Phone Using the Advanced Phone Functions Note: You can ask your system administrator for the decrypt password. Set AES Key via phone interface: 1) Go to Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option.

  • Page 87: System Log Export

    Enterprise IP Phone Using the Advanced Phone Functions Enable this function, when the power is on or press the corresponding DSSKEY, the phone will turn to the zero-sp-touch interface. Turn on Zero-sp-touch via web interface: 1) Choose Upgrade->Advanced->Zero Active, in the pull-down menu, choose enable to turn on this function.

  • Page 88: Pcap Trace Export

    Enterprise IP Phone Using the Advanced Phone Functions specified server. 2) Click Export button to export the file. PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis.

  • Page 89: Dss Key Configuration

    Enterprise IP Phone Using the Advanced Phone Functions administrator. DSS key Configuration The phone has 10 DSS keys which are able to set up to 35 functions per key. The following list shows the functions you can set on the DSS keys and provides a description for each function.

  • Page 90: Conference

    Enterprise IP Phone Using the Advanced Phone Functions Broadsoft Group  Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information.

  • Page 91: Hold

    Enterprise IP Phone Using the Advanced Phone Functions the transfer button. 3) Press Confirm button to save the changes. Hold The key can be configured as a hold key. You can use this key to hold and retrieve a call during the conversation.

  • Page 92: Sms

    Enterprise IP Phone Using the Advanced Phone Functions When the key is configured as SMS key you are allowed to access SMS quickly by pressing this key. To assign the key as SMS: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose SMS from the list.

  • Page 93: Voice Mail

    Enterprise IP Phone Using the Advanced Phone Functions number needs to be set in advance. To assign the key as DTMF: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose DTMF from the list.

  • Page 94: Line

    Enterprise IP Phone Using the Advanced Phone Functions 4) Press Confirm button to save the changes. Note: Your VoIP PBX must support this feature. And make sure the Intercom Allow is enable. Line You can set these keys as line keys to active up to the six user accounts.

  • Page 95: Group Listening

    Enterprise IP Phone Using the Advanced Phone Functions 3) Press Confirm button to save the changes. Group Listening When the key is configured as Group Listening key, you are allowed to enable the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversation which has more than one person at one side.

  • Page 96: Xml Group

    Enterprise IP Phone Using the Advanced Phone Functions line appearance until the line goes back to idle state or when the call is placed on hold. Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension.

  • Page 97: Record

    Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Paging: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Paging option from the list.

  • Page 98: Url Record

    Enterprise IP Phone Using the Advanced Phone Functions Base Mode: Pressing the DSS key which is set to be Hot Desking when the phone is  idle to active the Base Mode. By this mode, it will clear all of the account records, then set up an account and register for the first account.

  • Page 99: Blf List

    Enterprise IP Phone Using the Advanced Phone Functions 2) Press Confirm button to save the changes. 3) When you press this key under the idle, the phone will turn to the contact search interface. BLF List BLF list is a function which can monitor the group status, it is not one to one monitoring, but the information feedback from the server to decide which BLF list will monitor which account.

  • Page 100: Acd

    Enterprise IP Phone Using the Advanced Phone Functions ACD(Automatic Call Distribution) is automatic call distribution equipment, is according specific Transfer Rules and distribution strategy to switch the access call to the right person. Presses DSSKey, it will pop up a login box, enter the User ID and Password, click the Log In hot key.

  • Page 101: Tone Settings

    Enterprise IP Phone Using the Advanced Phone Functions want to make the assignment, there is a pull-down menu in the Type field, choose Broadsoft Group from the list. 2) In the Line field, choose a broadsoft Group to specify the record, so you must configure the Broadsoft Group at first.

  • Page 102: Ring

    Enterprise IP Phone Using the Advanced Phone Functions detected. A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. JITTER BUFFER It is a shared data area where voice packets can be collected, stored, and sent to the voice processor in evenly.
  • Page 103 Enterprise IP Phone Using the Advanced Phone Functions...

  • Page 104: Trouble Shooting

    Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway.
  • Page 105 Enterprise IP Phone Trouble Shooting How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option”Select and Upgrade Firmware”...

Table of Contents