Something Not Working; Service And Spare Parts; Manufacturer - Zanussi ZBG 331 User Manual

Something Not Working

If the appliance is not working correctly, please carry out the following checks, before contacting your local Service
Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
"
The gas oven burner or the gas grill burner do not
light
"
Food is cooking too quickly or too slowly
"
The oven is not cooking evenly
"
The oven light does not work
"
Steam and condensation settle on the food and
the oven cavity.
If after all these checks, your oven still does not operate
correctly, contact your local Electrolux Service Force
Centre.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.

Service and Spare Parts

If after the checks listed in the previous chapter, the
appliance still does not work correctly, contact your
local Service Centre, specifying the type of
malfunctioning, the appliance model (Mod.), the product
number (Prod. No.) and the serial number (Ser. No.)
marked on the identification plate.
This plate is placed on the front external edge of the oven
cavity.
Original spareparts, certified by the
product manufacturer and carrying
this symbol are only available at our
Service Centre and authorized
spareparts shops.
SOLUTION
#
Check that the oven is switched on at the wall
#
Check that the power supply has not been interrupted
before the cooling fan has had time to cool the oven
down
#
Check that there is not a problem with your gas
supply
#
Check that you are using the recommended tempe-
rature settings and shelf positions.
#
Check that the oven is installed properly.
#
Check that you are using the recommended tempe-
rature settings and shelf positions.
#
Check the light bulb, and replace it if necessary (see
"Replacing the Oven Light")
#
Refer to the contents of this booklet, especially to
the chapter "Using the Gas Oven".
#
Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
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