Care And Maintenance; Troubleshooting; Technical Support - VTech NITRO NOTEBOOK User Manual

CARE & MAINTENANCE
1. Keep your Nitro Notebook™ clean by wiping it with a slightly damp cloth. Never
use solvents or abrasives.
2. Keep it out of direct sunlight and away from direct sources of heat.
3. Remove the batteries when not using it for an extended period of time.
4. Avoid dropping it. NEVER try to dismantle it.
5. Always keep the Nitro Notebook™ away from water.

TROUBLESHOOTING

1. If your Nitro Notebook™ stops working or does not turn on:
• Check your batteries. Make sure the batteries are fresh and properly installed.
• Insert the tip of a paper clip (or a similar object without a sharp tip) into the
small hole on the top left of the unit labeled "Reset".
• If you are still having problems, visit our website at www.vtechkids.com for
troubleshooting tips.
2. If, when pressing the On/Off button, nothing happens:
• Make sure your unit is plugged in.
• If you are using batteries, check to see that they are aligned correctly.
3. If you turn the unit on, but cannot see anything on the screen:
• Adjust the contrast switch to adjust the darkness of the screen.
4. If you can't hear any sound:
• Adjust the volume switch to adjust the sound level of the speaker.
5. If the screen is frozen and not responding to any input:
• Use the tip of a paper clip (or a similar object without a sharp tip) to gently
press the Reset button.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we encourage
you to visit us online or contact our Consumer Services Department with any
problems and/or suggestions that you might have. A support representative will be
happy to assist you.
Before requesting support, please be ready to provide or include the information
below:
• The name of your product or model number (the model number is typically located
on the back or bottom of your product).
• The actual error message or problem you are experiencing.
• The actions you took right before the error message or problem occurred.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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