Troubleshooting - VIETA VBR500 Owner's Manual

Troubleshooting

If you are having a problem with your system, check this list for a possible solution before call-
ing for service.
If you can not solve the problem from the hints give here, or the system has been physically
damaged, call a qualified person, such as your dealer, for service.
Problem
The power is not turned on.
There is no picture/picture noise appears.
No reaction to the remote control.
No video signal on the display device.
No audio / video signal on the display device
via HDMI cable.
No high-definition video signal on the TV.
No audio signal from the loudspeakers of the
TV.
No audio signal from the loudspeakers of the
audio system.
Cannot playback a disc.
" Ø " symbol in the upper right hand corner
of the screen.
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Tip
Check that the AC power cord is connected
securely.
Check that all the connecting cables are
securely connected.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
Turn on the TV.
Set the TV to the correct external input.
If the unit is connected to the unauthorized
display device with an HDMI cable, the au-
dio/video signal may not be output.
Does the disc contain high-definition video?
High-definition video is not available when
the disc does not contain it.
Does the TV support high-definition video?
High-definition video is not available when
the TV does not support it.
Assign the audio input of the TV to the cor-
responding video input.
Turn on the audio system.
Set the audio system to the correct external
input.
Increase the volume level of the audio sys-
tem.
Make sure that the product supports the
disc.
Make sure that the Blu-ray Disc player sup-
ports the region code of the DVD or BD.
Clean the disc.
The operation is not possible.
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