Troubleshooting - SERVIS WASHING MACHINE Owner's Handbook Manual

W A S

TROUBLESHOOTING

If your appliance fails to operate, to avoid unnecessary and possibly expensive service calls, it is in your own
interest to make the following preliminary checks:
If the appliance does not start
1 Is the electricity on? (Check another appliance in the same socket).
2 Is the plug firmly in the socket?
3 Is the fuse in the plug working? (Try another fuse).
4 Is the door closed properly?
5 Is the programme selected properly?
NOTE: If the appliance has just filled up with water it is probably just heating up. Wait a few minutes and it
should continue.
If the appliance does not drain or spin
1 Check that the drain hose is not kinked.
2 Check that the filter is clear (See section on 'Care of Your Appliance').
3 Check that the outlet hose is correctly fitted and has not been kinked during installation, or if the
appliance has moved.
4 If drain hose is connected under a sink, check the connection for an obstruction.
If the appliance does not fill with water
1 Check that the taps are turned on.
2 Check that the filling hoses are not kinked.
3 Check that the water filter inlet is clean.
NOTE: Your appliance is designed to use less water, therefore do not worry if the water is not immediately
visible (Wash results are not affected).
If the appliance is noisy or not sitting evenly on the floor
1 Check that the adjustable feet are properly set and the lock nuts are tight
(See section on 'Levelling the Appliance').
2 Check that nothing has fallen down the back or side of the appliance
3 Check that the appliance is not touching any pipes or any other appliances.
4 Check that the appliance is not over-loaded or under-loaded
5 Check that the appliance is evenly loaded.
6 Check removal of transit screws, and the suspended floor if used.
If the appliance appears to be leaking
1 Check that the water hose connections are tight (switch off electricity first).
2 Check the mesh/washers are fitted
3 Check that the soap dispenser is not blocked with unused powder.
4 Check that the drain hose is not kinked.
5 Have you remembered to fit the rubber washers to the water hoses?
6 If installed into as standpipe, check for blockage.
If the appliance still fails to operate, you must call for an engineer. In the event of a power cut during the
spinning stage, switch off and reset the programme selector to the appropriate spin position when the power
is restored again. This will ensure that the appliance goes through the set balancing sequence using a slow
spin to evenly distribute the laundry. This is necessary to achieve stability during the final spin.
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