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TV Ears 2.3 User Manual
Congratulations!
You've taken the first step toward the TV Ears television experience. TV Ears 2.3 System will help you
hear TV better and at your own volume. To ensure the best TV listening experience please read the
following manual thoroughly.
TV Ears Customer Service
Please feel free to contact us with any questions, concerns, or problems about your TV Ears product.
Here are a few ways to contact your local TV Ears customer service:
• Call:
US: 1-866-611-9934
Canada: 1-800-263-4864
US Corporate Office Toll Free: 1-888-883-3277
Monday – Friday 7AM – 4PM PST
• Visit www.tvears.com
Lifetime Service Guarantee
Your new TV Ears 2.3 Wireless Headset system comes with a Lifetime Service Guarantee. The Lifetime
Service Guarantee ensures TV Ears, Inc. will provide repairs and replacements at a nominal fee (plus
shipping) after the limited warranty has expired. Refer to the limited warranty for full terms.
30-day Money Back Guarantee TV Ears, Inc. honors a 30-day money back guarantee for all TV Ears
products purchased through TV Ears. If for some reason you are not fully satisfied within 30-days of the
purchase date, please call one of the customer service numbers listed above. We will issue a Return
Merchandise Authorization (RMA) number. All returns must have a RMA number.
Important Safety Instructions
1. Read all instructions completely and heed all warnings. Install in accordance with TV Ears, Inc.'s
instructions.
2. Keep these instructions in a safe place for future reference.
3. Do not use or submerge TV Ears products near water, moisture, or other liquids.
4. Clean with a dry cloth.
5. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
6. For safety purposes, do not deface the prongs on the AC adapters. If the provided plug does not
fit into your outlet, purchase the correct adapter or consult an electrician for replacement of the
obsolete outlet.
7. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where the cord exits from the transmitter.
8. TV Ears recommends using a surge protector to protect your TV Ears from power surges.
9. Only use attachments and accessories specified by TV Ears, Inc. with your TV Ears system.
10. Refer all servicing to qualified service personnel. Servicing is required when the TV Ears product
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the TV Ears product, the TV Ears product has been exposed to
rain or moisture, does not operate normally, or has been dropped, cracked, or broken.
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Summary of Contents for TV Ears 2.3
- Page 1 TV Ears 2.3 User Manual Congratulations! You’ve taken the first step toward the TV Ears television experience. TV Ears 2.3 System will help you hear TV better and at your own volume. To ensure the best TV listening experience please read the following manual thoroughly.
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Page 2: Included In Box
Warnings Warning: To reduce the risk of fire or electric shock, do not expose the TV Ears product to rain or moisture. The TV Ears product should not be exposed to dripping or splashing liquids. Do not place objects filled with liquid such as vases on or near the TV Ears product. -
Page 3: Installation Instructions
Insert the black plug into the analog (RCA) audio out ports of the DVD player or VCR. Plug the single end of the audio cord into the audio port labeled ‘Audio’ on the back of the TV Ears transmitter. When installed this way, you must turn off whichever device is not in use. Turn off the cable/satellite box when watching a DVD or video. -
Page 4: Charging The Headset
TV Ears recommends storing the headset in the charging cradle of the transmitter when not in use, to avoid damaging the headset. The headset cannot be over charged. If returned to the charging cradle of the transmitter, the headset will always be easy to find and ready for use. -
Page 5: Removing The Headset After Use
(bass and treble) will be located on the LEFT side. Rotate the dial to adjust the tone to your preference. The TV Ears headset receives an invisible infrared signal from the transmitter that is connected to the television. Be certain that the infrared diodes located on the front of the transmitter are in direct sight with the front of the headset to receive the signal. -
Page 6: Maintenance
TV Ears Tips every 30-60 days. 1. Use the top portion of the TV Ears Tips package to remove the ear tip from the headset. Place the ear tip into the triangular cutout of the package. - Page 7 Replacing the Silicone Ear Tips with foam TV Ears Tips: Heed all above warnings and notes about foam TV Ears Tips and Silicone Ear Tips. 1. If you are already using silicone ear tips, remove them prior to installing TV Ears Tips. They will easily pull of the headset.
- Page 8 Monday - Friday 7:00AM - 4:00PM PST • Visit a local Authorized TV Ears Dealer: To find a TV Ears dealer near you, go to the TV Ears website at www.tvears.com. Please call the dealer to confirm the desired item is in stock.
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Page 9: Frequently Asked Questions (Faqs)
Frequently Asked Questions (FAQ’s) How do TV Ears work? TV Ears has 5 infrared lights on the front of the transmitter, which sends an infrared signal to the receiver in the front of the headset. 2. Why is the sound so clear? TV Ears Voice Clarification Circuitry takes the sound of the television and enhances the speech frequencies above the background noise, so the dialog is more clear. -
Page 10: Troubleshooting Guide
2 years, depending on usage. • TV Ears has more than one model. Be sure that the headset model matches the transmitter model. For example, you must use a 2.3 headset with a 2.3 transmitter. • Cover all large windows. -
Page 11: Specifications
Returns & Repairs TV Ears provides repair service for the life of the product. A minimal fee may be applied. Proof of purchase is required for claims within the warranty period.
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