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Troubleshooting
PROBLEM
The phone does
not switch on
The display shows
BLOCKED
when
you switch on
The n and q
symbols are not
displayed
The display doesn't
respond (or
responds slowly) to
key pushes
Your phone doesn't
go to idle screen
Your phone doesn't
display the phone
numbers of
incoming calls
You can't send text
messages
80
Remove and reinstall the battery (see page 4). Then charge the
phone until the battery icon has stopped flashing. Finally, unplug
from the charger and try to switch the mobile on.
Somebody tried to use your phone but didn't know the PIN code
nor the unblocking code (PUK). Contact your service provider.
The network connection is lost. Either you are in a radio shadow
(in a tunnel or between tall buildings) or you are outside the
network coverage area. Try from another place or contact your
network operator for assistance or information about the
network.
The display responds more slowly at very low temperatures. This
is normal and does not affect the operation of the phone. Take the
phone to a warmer place and try again.
In other cases please contact your phone supplier.
Press and hold e, or switch off the phone, check that the SIM card
and the battery are installed correctly, and switch it on again.
This feature is network and subscription dependent. If the network
doesn't send the caller's number, the phone will display
instead. Contact your operator for detailed information on this
subject.
Some networks don't allow message exchanges with other
networks. Contact your operator for detailed information on this
subject.
SOLUTION
Call 1
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