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10. Help
Problem
The printing quality is poor.
Original
A B C
Copy
Documents or recording
paper frequently misfeed.
10.3.7 Answering machine
Problem
I cannot listen to messages
from a remote location.
The other party complains
that they cannot leave a voice
message.
I cannot operate the
answering machine with the
cordless handset.
The message indicator
flashes slowly.
Caller ID information does not
display during message
playback.
10.3.8 If a power failure occurs
R The unit will not function.
R The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
R Fax transmission and reception will be interrupted.
R If delayed transmission (feature #25 on page 41) is programmed and a power failure prevents the document from
being sent at the set time, the document will be sent after power is restored.
R If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report
will be printed stating which documents in memory have been erased.
60
Cause & Solution
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for further
details.
R The thermal head is dirty. Clean it (page 63).
R Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
R You may have used paper with a cotton and/or fibre content that is over
20%, such as letterhead or resume paper.
R Clean the document feeder rollers, recording paper feeder and rubber flap
(page 62).
Cause & Solution
R Activate the remote operation feature by setting the remote operation ID
beforehand (page 37, feature #11 on page 39). Press the remote operation
ID correctly and firmly.
R The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 31).
R The recording time is set to "GREETING ONLY". Select "1 MINUTE" or "3
MINUTES" (page 37, feature #10 on page 39).
R The memory is full. Erase unnecessary messages (page 35, 36).
R Make sure there is no other answering machine connected on the same line.
R Someone is operating the answering machine.
R You are too far from the base unit. Move closer to the base unit.
R This is normal. New messages have been recorded. Listen to the new
messages (page 35, 36).
R The caller information will not be displayed if a message is recorded by using
MMEMON (page 36).
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