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R E F E R E N C E S
Remote control is out of range
L
o
w
b
Remote control
failure
Incorrect remote control code
Scratched or damaged disc is
used
Temporary
Some functions are not
function failure
available during playback
Interference from other devices
Some setup options cannot be
Some Setup
changed while a disc is playing.
Menu items are
Some setup options may be
grayed out
mutually exclusive with other
setup options.
"Connection
No internet connection.
Test" fails
No network connection. Media
"Network" shows
server not properly configured.
no server
Connected to wrong network.
Internet
Poor wireless signal. Incorrect
streaming fails
network settings.
t a
e t
y r
Use the remote control within the effective range.
R
e
p
a l
c
e
h t
e
b
a
t t
r e
e i
. s
Open the disc tray. Aim the remote at the player. Press
and hold the ENTER button on the remote for 5
seconds to set the remote code.
R
e
p
a l
c
e
h t
e
d
s i
. c
Stop playback completely, then try again.
Identify interference by turning off other devices, and
then relocate or replace the offending device
Fully stop playback, eject the disc and try the Setup
Menu again.
Verify that your router has a connection to the internet.
Try power cycling the modem and router. Try a direct
Ethernet connection if possible.
Verify that other network features are functional on the
device (YouTube, Netflix, etc.) If the network issues
are isolated to the "Network" feature, consult your
media server's documentation to ensure proper
configuration.
Verify that the player is communicating with the router
(Setup Menu > Network Setup > Connection
Information). Change the DNS server information
(Google Public DNS / OpenDNS). If connecting
wirelessly, verify that your connection strength is >
50%. If it is lower, connect via Ethernet or use the USB
extension cable to move the Wi-Fi adapter closer to
your router.
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9
10
2
7
27
2
51
22, 23, 80
22, 44
22, 45
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