Troubleshooting - Logitech Cordless internet handset Owner's Manual

Troubleshooting

Problem(s) Possible cause(s)
No dial tone • The base unit is not properly
when pressing connected to the PC.
Talk (R/FLASH)
• Too far from the base unit.
Key.
• Battery is low (low battery
icon is displayed).
• The handset is not
icon is
registered. If the handset
flashing.
is unregistered, it displays
UNREGISTERED.
• The handset is out of range.
When the • The handset is not placed
handset is properly on the charger.
placed on the
• Charging contacts are dirty.
charger, no
• The tones are turned off.
beep is heard.
• The handset's power is
turned off previously.
Battery icon • Handset battery is defective.
remains empty
• Handset is not placed
although the
properly on the base unit or
handset has
charger.
charged for 24
hours.
No symbol on • Battery is uncharged.
the display.
• The product is not properly
connected.
Bad audio qual- • Interference from nearby
ity (crackles, electrical appliance.
echo, etc.)
• Base unit is installed in a
room with thick walls.
• The handset is too far from
the base unit.
Solution(s)
• Check the connections.
• Move closer to the base unit.
• Charge battery.
• Register the handset. Refer to section 11: Register a handset.
• Move closer to the base unit.
• Take the handset off the charger and put it back again.
• Clean charging contacts with a clean and dry cloth.
• Turn on the handset tone from the Sounds Menu.
• There will be no beep if the handset's power is turned off
previously.
• Check if the LED on the Charger is on. When the handset is
properly placed on the charger, the LED should turn on.
• Plug in the adopter of the charger to the wall power supply.
• Please contact your dealer to purchase new rechargeable
battery.
• Check to make sure the battery icon is scrolling.
• Charge battery.
• Make sure your product is properly plugged in.
• Move the PC to a different location.
• Install the base unit in a different room.
• Move closer to the base unit.
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