Portech MV-3732 User Manual

Portech MV-3732 User Manual

Voip gsm gateway

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MV-3716 / MV-3732
VoIP GSM Gateway

User Manual

MV-3716
V-3732
M
PORTech Communications Inc.

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Summary of Contents for Portech MV-3732

  • Page 1: User Manual

    MV-3716 / MV-3732 VoIP GSM Gateway User Manual MV-3716 V-3732 PORTech Communications Inc.
  • Page 2: Table Of Contents

    【Content】 1. Introduction......................1 2. Function description .................... 1 3. Parts list ........................ 1 4. Dimension: 37*26*10 cm ..................2 5. Chart of the device ....................3 6. Web Page Setting ....................5 7. System Information ....................6 8. Dial Peer ........................ 7 8.1 Status..........................
  • Page 3 17. Reboot ....................... 81 18. Specification ..................... 82 18.1 Protocols ........................82 18.2 TCP/IP ........................82 18.3 Codec ......................... 82 18.4 Voice Quality ......................82 18.5 GSM (MV-3716/MV-3732)..................83 19. Simple Steps ..................... 84 20. Appendix: Setup MV-37x with Asterisk ............85...
  • Page 5: Introduction

    1. Introduction MV-3716/MV-3732 is a 16 / 32 channels VoIP GSM Gateway for call termination (VoIP to GSM) and origination (GSM to VoIP). It is SIP based and compatible with Asterisk. It can enable to make 16 / 32 calls simultaneously from IP phones to GSM networks and GSM network to IP phone.
  • Page 6: Dimension: 37*26*10 Cm

    (3.1) MV-3732 (3.1) MV-3716 (3.2) Power adapter (3.4) (3.3) (3.5) 4. Dimension: 37*26*10 cm...
  • Page 7: Chart Of The Device

    5. Chart of the device 1 Antenna:Antenna Connector 2. SIM Holder: Insert the SIM card as instruction and hear click sound (the chip side down); Press the SIM to bottom with click sound to remove the SIM card 3. PWR (Power LED):Light up when power is normal. DC 12V:Power input.
  • Page 8 1. Dial Peer Reset Button 2. IP Reset Button: Press this button about 10 seconds IP restore back to 192.168.0.100 3. DHCP mode Button: Press this button about 10 seconds and switch to DHCP mode...
  • Page 9: Web

    6. Web Page Setting When the IP setting is done, the operator may setup all the rest parameters via web page. Browse the IP address from Internet Explorer (e.g. http://192.168.0.100). The following page shows up: Enter the username and password for authentication. (Default username=voip, password=1234).
  • Page 10: System Information

    7. System Information User can see the demo system current system information like firmware version, company… etc in this page.
  • Page 11: Dial Peer

    8. Dial Peer 8.1 Status 1. ch: The port of GSM channel 2. grp: the group of GSM channel 3. state: INIT/0: GSM module is initialing IDLE/0: GSM module not register IDLE/1: GSM module registered M.ringback/0: Ring Back M.dialed/0: GSM port is dialed M.listen/0: GSM port is engaged...
  • Page 12 4. MNC: Mobile Network Code 5. SQ: Signal quality 6. Mobile: The caller number of the incoming/outgoing call to Mobile 7. dir: The Arrow shows the route to be LAN to Mobile or Mobile to LAN a. < : LAN to Mobile b.
  • Page 13: Settings

    8.2 Settings 1. Transfer SIP Message The Replace contact to dial peer: The default is OFF, which won’t send the SIP message to corresponding port through Dial Peer. If ON, all SIP messages will send to corresponding port via Dial Peer. 2.
  • Page 14 3. Dial Peer Working Mode a. OFF: To disable Dial Peer, user need to assign the port of GSM channel for the incoming calls from LAN side (E.g. Default ch1 is 5064 port; ch2 should be 5066 port and so on) b.
  • Page 15 Edit DialPeer.ini ( External Dial Peer) [Window] 14=5070 Xpos=512 15=5072 The second Ypos=252 16=5074 MV-378 Width=471 Total ip / port [RtpPort] Height=399 1=60000 [Info] 2=60002 Total=16 3=60004 [VoipIP] 4=60006 1=192.168.0.100 The first 5=60008 2=192.168.0.100 MV-378 6=60010 3=192.168.0.100 The first 7=60012 4=192.168.0.100 8=60014 MV-378...
  • Page 16 External Dial Peer Log You can check the Statue here 1. CH: The number for GSM port of MV-37X 2. MvIP: The IP address of MV-37X for Dial Peer connection 3. Port: The corresponding port for MV-37X 4. Sq: Signal Quality for MV-37X GSM Port: 5.
  • Page 17: Prefix

    8.3 Prefix User can setup the prefix number in 15 groups. Dial peer will route the calls based on the prefix settings of each group 1.Group Enable Off: The default is off. On: Dial peer will route the calls based on the prefix settings of each group.
  • Page 18 Please click to select the group number of each channel -14-...
  • Page 19 After setting, please click submit button -15-...
  • Page 20 2.Group: The group number, total is 15 sets 3. Name: Fill the name of the group 4.Prefixs: Fill the local area number or prefix numbers of the group After all settings are done, please click submit button. -16-...
  • Page 21: Call Data To Server (Cdr)

    8.4 Call Data to Server (CDR) It can provide Call Detail Record (CDR) for traffic and accounting management. User need to download external Dial Peer software on PC and can monitor traffic. 1.Data ID: MV will create one default Data ID 2.Server URL: Fill the IP and port of the CDR server After the setting, please click Submit and save change button to wait for system reboot...
  • Page 22 External Dial Peer You can check CDR Statue here 1. ID: The MV’s Data ID 2. CH: The GSM channel of MV-37X 3. Cimi: The SIM Card ID 4. LAN: Show the outgoing LAN IP or Incoming LAN IP 5. Dir: The Arrow shows the route to be LAN to Mobile or Mobile to LAN 6.
  • Page 23 CDR Files store at C:\Program Files\DialPeer The CDR log is stored in this “cdr” file each hour, which includes all gsm port call detials record. If there’s no calls in this hour, it won’t creat any log. CDR File -19-...
  • Page 24 Example: 1. Id=Mv-000000: The MV’s Data ID 2. Ch=1: The 1 channel for MV ID 3. Cimi=466922202956645 : The SIM card ID for this GSM port 4. dir=L2M: The route is LAN to Mobile (If it’s Mobile to LAN, that shows M2L) 5.
  • Page 25: Route

    9. Route 9.1 Mobile TO LAN Settings User can assign the routing rule to transfer the call incoming on MOBILE to LAN Please move the mouse to that red arrow spot and click It will show the setting bLANk. After the setting, please click Entry. -21-...
  • Page 26 1. MCH: the code of mobile channel 2. CID: (1) It may enter the whole number, e.g. 0911111111 (2) Only part of the number (prefix) e.g. 0911* means any number starting with 0911 will be accepted (3) * means all numbers can be accepted Please note the priority of the rules.
  • Page 27 IP such as 192*168*0*101#. *If the device have register proxy server/Asterisk ,you can enter any destination phone number. Please note the proxy server/Asterisk need to set the route of destination phone number. 4. SEL: Select the one to delete -23-...
  • Page 28: Mobile To Lan Speed Dial Settings

    9.2 Mobile to LAN Speed Dial Settings NOTE: It’s for 2 stage dialing mode The call will be answered and prompt dial tone again. When the caller may enter the “Num”, system will connect the “URL” as destination. E.g. item: 0 Name: JACK URL: 192.168.0.156, When the caller hear dial tone and enter 0, system will connect...
  • Page 29: Lan To Mobile Settings

    9.3 LAN to Mobile Settings User can assign 24 sets of routing rule to transfer the call incoming from LAN to MOBILE. The chart setting is used for all channels. Please move the mouse to that red arrow spot and click It will show the setting bLANk.
  • Page 30 1. No. : The code number 2. URL: It’s the IP address of the incoming call It may enter the whole IP address, e.g. 192.168.0.101 or proxy server’s extension. If a simple ‘*’ is entered, means no restriction for the incoming IP address.
  • Page 31 123 from your destination number, then add 456 in front as the new destination number. Example: LAN to Mobile: *, # (1)MV-3716/MV-3732 and LAN Phone both need to register proxy server or Asterisk. (2)Proxy server/asterisk set the route that the prefix of destination number (3)When you dial any destination phone number from LAN phone, MV-3716/MV-3732 will connect this call auto.
  • Page 32: Mobile

    10. Mobile 10.1 Mobile Status (1)Choose Mobile 1,2,3 or 4 (MV-3732: Mobile 1,2,3,4,5,6,7,8) (2)Network Registration : The telecom carrier, which is the SIM card been registered. (3)SIM Card ID:SIM card ID. (4)Signal Quality:Signal quality. (5)GSM S/N: IMEI Number (6)Motion State: The status of SIM card (7)Incoming IP:The IP address of the last incoming call from LAN.
  • Page 33: Mobile Setting

    10.2 Mobile Setting (1) VoIP Tx Gain: To adjust the volume of LAN side. (2) VoIP Rx Gain: To adjust the volume of Mobile side. -29-...
  • Page 34 And how to transfer the caller ID to LAN, please refer 21.How to setup Asterisk to receive Caller ID from MV-3716/MV-3732 (page 42) MV-3716/MV-3732 will send the message as follows in the Packet. From: “caller number” <sip:3001@192.168.0.228>;tag=51088abb ...
  • Page 35  User/Tel MV-3716/MV-3732 will send the message as follows in the Packet. From: “Username” <sip: caller number @192.168.0.228>;tag=7f130947 ※ If you choose this option, please don’t register to Asterisk and proxy server. Please only fill proxy server ip,Username and choose Active: on (else field empty) in sip setting/service domain (8)Answer Delay: Delay for incoming call when the ring.
  • Page 36 (16) ON/Off: If you use this channel, please click on. Otherwise, please click off. After the setting, please click Submit and save change button to wait for system reboot You can click Submit All to copy to Mobile setting, and select Yes and save change to wait for the system reboot Please check below: -32-...
  • Page 37: Mobile / Sms Agent

    10.3 Mobile / SMS Agent: Read received SMS 2 mode: ASC7(ASCII 7 bit) UCS2(Unicode 16 bit) 1. Port: The GSM Channel No. 2. Status: a. Standby: The GSM Channel is ready and idle for SMS sending b. Not Ready: The GSM Channel is not registered or engaged, not able to send SMS 3.
  • Page 38 When you click Rx List, you can view all received SMS as follows. Click the serial no, you can view message as follows. -34-...
  • Page 39: Send Bulk Of Sms Via Microsoft Excel

    10.4 Send Bulk of SMS via Microsoft Excel First of all, please open a new Excel file. Step 1 Format Cells Here, we need you to format cells to “Text” first. Please click mouse right key, and choose “Format Cells” BLANk A -35-...
  • Page 40 BLANk B Step 2 In the Format Cells, please select “Text”  Please do this action for BLANk A and B both. -36-...
  • Page 41 Step 3 BLANk A: is for you to key “phone numbers” BLANk B: is for you to key “text” Step 4 save the file -37-...
  • Page 42 Save the type as “Unicode Text” Step 5 Open MVsms_exe - MV-SMS (Configuration Settings) -38-...
  • Page 43 Step 6 Please do the configuration as following: MV-3732 MV-3716 -39-...
  • Page 44 MV-372 & MV-370 Step 7 Run MV-SMS program -40-...
  • Page 45 Step 8 1. Open File 2. Open the “Excel file” that you just saved -41-...
  • Page 46 Step 9 Sending Step 10 Send SMS Complete -42-...
  • Page 47: Use At Command Via Telnet Or Your Program

    (2 modules in one SLAVE) SLAVE 1:1301 SLAVE 2:1302 SLAVE 3:1303 SLAVE 4:1304 SLAVE 5:1305 SLAVE 6:1306 SLAVE 7:1307 SLAVE 8:1308….. *MV-3716 SLAVE 9:1309 SLAVE 10:1310 SLAVE 11:1311 SLAVE 12:1312 SLAVE 13:1313 SLAVE 14:1314 SLAVE 15:1315 SLAVE 16:1316….. *MV-3732 -43-...
  • Page 48 Please enter account and password Choose module Enter “ate1”,then you can see your at command below Enter at+cmgs=”phone number” Enter short message and ctrl+Z -44-...
  • Page 49: Ussd Sim Balance Check Via Telnet

    10.6 USSD SIM Balance Check via Telnet 1. USSD Request 2. Module command 1. USSD Request: Please enter USSD code for your operator to check Balance 2. Module command: Please enter “15” for Siemens BG2W module Please enter “0” for Simcom module User can check this information on main page on Module Description -45-...
  • Page 50 After sending the USSD request, MV will receive the SMS from operator Please check the incoming SMS on SMS Agent -46-...
  • Page 51: Sim Setting

    ID, and no reusing parameter. E.g. If you put “888” on 1 MV-3732 that you can’t use “888” on 2 MV-3732, and so on. 2. Mode a. Local: Disable Remote SIM feature b. Bank: Enable Remote SIM Bank feature, and manage SIM card on SBK-32 SIM Bank.
  • Page 52 3. Mobile a. ID: Put in 8 digits (hexadecimal, also base 16), which used for GSM Module ID identification to Remote SIM protocol. User can define the ID. IF it’s Server Mode, just leave it default. If it’s Bank Mode, No reusing GSM Module ID for same SIM Bank. b.
  • Page 53: Operator Setting

    10.8 Operator Setting 1. Operator ID: When GSM module is registered, user can click the List to show all available operators in that area. You will see like follows diagram. -49-...
  • Page 54 2. Work Mode: a.Every time reset module: Fill the assigned Operator ID, then press Submit bottom and save change. After reboot, GSM module will research the operator ID and registered the base station. b.Manual: Fill the assigned Operator ID, then press Now bottom. GSM module will search that Operator ID and registered after reboot.
  • Page 55: Bcch Info

    10.9 BCCH Info Please work with this feature when the mobile status is “Stand by/Active”. It detects the surrounding active cell, up to 7 cells and shows Cell ID, signal and best signal (RXlev). The No.0 shows the data of current registered cell.
  • Page 56 How to Configure 1. You can choose a BCCH channel by clicking on the cell. The module will automatically register in the new BCCH. E.g. If you would like to register BCCH channel on No.4 cell, please click no4 select like below.
  • Page 57 2. System will show the cell number information once you select on Preferred this Cell form. Please click the submit button and Save Change, and wait for system reboot -53-...
  • Page 58 After system restart and turn to Standby, please check on No.0 cell and confirm the current registered cell you selected. At the point, the GSM module won’t provide the data of surrounding cell signal, but shows -110dbm on No.1 to No.6 RxLev, which means GSM signal 0.
  • Page 59 3. If you would like to research all the surrounding BCCH cells again, please cancel Preferred this Cell selection first and send Submit, Save Change to restart the gateway. That, System can detect the surrounding active cell, up to 6 cells and display Cell ID, signal and best signal (RXlev).
  • Page 60: Ussd (Unstructured Supplementary Service Data)

    10.10 USSD (Unstructured Supplementary Service Data) User can check USSD screen for SIM Balance remaining and SIM recharge (add value) automatically. Please work with this feature when the mobile status is “Stand by/Active”. And ensure your Service provider has given you a USSD string(Command) for checking SIM Balance and Recharge the SIM Card.
  • Page 61 Step 3: Enter “entry” button to save the command Step 4: For Mutli Channel selection in one time, please click the “SEL” on the right button -57-...
  • Page 62 Step 5: Enter “Send Selected” for reply -58-...
  • Page 63 System will display the reply on “Response “column (And system will auto refresh the page in 5 seconds for some late data coming) -59-...
  • Page 64 2. Recharge (add value) Step1: Select “Recharge” Step 2: Enter USSD command in Recharge column Step 3: Enter “entry” button to save the command Step 4: For Mutli Channel selection in one time, please click the “SEL” on the right button Step 5: Enter “Send Selected”...
  • Page 65 4. Rx Decoder a. None: GSM Format (Default) b. ASC7: ASCII 7bit c.UCS2: Unicode 16bit When user select default GSM Format(None), it may not receive correct GSM code due to the different operator or GSM module/chipset. Please check below example, In this case, user need to select other RX Decoder (ASCII or UCS2) to receive correct message.
  • Page 66 For Example, None format: When user send command, “*145*11#”, the return message show on system, “55E7D2F9BC3A41412894991C06A9C9A713” -62-...
  • Page 67 ASC7 Format: In this format, the return message is “UNKNOWN aPPLICAT]ON” -63-...
  • Page 68 UCS2 Format: In this format, the return message is “嗧틹밺䅁⢔餜‫ک‬즧  ” -64-...
  • Page 69: Network

    11. Network User can check the Network status and configure the WLAN Settings and SNTP settings. 11.1 WAN Setting 1. IP Type a. Fixed IP (Default IP: 192.168.0.100) b. DHCP Client c. PPPoE 2. Main IP: The current IP address. The IP chaning need to under the Fixed IP mode.
  • Page 70: Sntp Settings

    11.2 SNTP Settings User can setup the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. SNTP settings (Default: On) After the setting, please click submit and save change button and wait for system reboot -66-...
  • Page 71: Sip Setting

    12. SIP Setting User can setup the Service Domain, Port Settings, Codec Settings, RTP setting, RPort Setting and Other Settings. If the VoIP service is provided by ISP, you need to setup the related information correctly then you can register to SIP Proxy Server correctly. 12.1 Service Domain Setting In Service Domain Function you need to input the account and the related information in this page please refer to your ISP Provider.
  • Page 72 (1) Active: On /OFF (2) Display name: you can input the name you want to display. (3) User name: you need to input the User Name get from your ISP. (4) Register Name: you need to input the Register Name get from your ISP.
  • Page 73: Ports Setting

    12.2 Ports Setting Internal Dial Peer Port: default = 5060 (*important* this port number can’t coincide with SIP port or RTP port) SIP port: default = ch1:5064 ch2:5066 ch3:5068…etc (*important* this port number can’t coincide with dial peer port or RTP port) You can only change the port number on Ch1;...
  • Page 74: Codec Settings

    12.3 Codec Settings: User can setup the Codec priority, RTP packet length in this page. Please follow the ISP suggestion to setup these items. RTP Packet Length 1. G.711& G.729: Default is 20ms. Range: 10ms,20ms,30ms,40ms,50ms,60ms,70ms,80ms,90ms 2. G.723: Default: Range: 30ms ,60ms, 90ms After the setting, please click Submit and save change button to wait for system reboot -70-...
  • Page 75: Codec Id Setting

    12.4 Codec ID Setting User can setup the Codec ID in this page. After the setting, please click Submit and save change button to wait for system reboot -71-...
  • Page 76: Dtmf Setting

    Inband: The Type of Inband DMTF Data Transfer Format c. SIP Info: The Type of SIP-Info DMTF Data Transfer Format; 2. Duration: Default is -1. It’s the duration for MV-3716/MV-3732 to defect sender’s DTMF. If the parameter is 0, MV-3716/MV-3732 won’t detect sender’s DTMF.
  • Page 77: Sip Responses

    12.6 SIP Responses Mobile Busy Response 1. Unavailable: User can setup the SIP response code of LAN side while the call dial failed or in busy line a. 486 Busy Here (Default) b. 503 Service unavailable c. 480 Temporarily unavailable 2.
  • Page 78 SIP Ring Response 1. 180 Ring on/off: LAN TO MOBILE two stage dialing can be turn off, therefore there will be no the Ring Back Tone, all the phone call will be transferred to prompt voice directly. (For this function, 183 must be turn on) 2.
  • Page 79: Other Settings

    12.7 Other Settings User can setup the Hold by RFC and QoS in this page. To change these settings, please follow your ISP information. The QoS setting is to set the voice packets’ priority. If you set the value higher than 0, then the voice packets will get the higher priority to the Internet.
  • Page 80: Stun Setting

    Public STUN OFF  Default is OFF; While the WAN setting of MV-3716/MV-3732 is in Static IP or Private IP please selects Public STUN OFF. Public STUN ON  While MV-3716/MV-3732 is working under Firewall or behind NAT, It will cause SIP can’t register, or one side communicate, please select Public STUN ON.
  • Page 81: Update

    14. Update 14.1 Update Firmware User can update the system’s firmware to the new one or the factory reset to let the system back to default setting. NOTE: Please open the webpage from Internet Explorer, not compatible with FF or Google Chrome Step: (1) Select the firmware code type, Risc code only.
  • Page 82: Default Settings

    14.2 Default Settings 1. Restore default settings: User can restore the factory default settings to the system. All setting will restore default setting. The device IP still is the user original IP. 2. Restore factory all settings: All setting will be restored to default setting.
  • Page 83: System Authority

    15. System Authority User can change the login name and password -79-...
  • Page 84: Save Change

    16. Save Change User can save the changes after the setting is done. If you want to use new setting in the VoIP system, you have to click the Save button. After you click the Save button, the system will automatically restart -80-...
  • Page 85: Reboot

    17. Reboot User can restart the system. If you want to restart the system, you can just click the Reboot button, and then the system will automatically. -81-...
  • Page 86: Specification

    18. Specification 18.1 Protocols SIP (RFC2543, RFC3261) 18.2 TCP/IP IP/TCP/UDP/RTP/RTCP/ CMP/ARP/RARP/SNTP DHCP/DNS Client IEEE802.1P/Q ToS/DiffServ NAT Traversal STUN uPnP IP Assignment Static IP DHCP PPPoE 18.3 Codec G.711 u-Law G.711 a-Law G.729A G.729A/B 18.4 Voice Quality AEC, LEC -82-...
  • Page 87: Gsm (Mv-3716/Mv-3732)

    CDMA 2000(800MHZ/1900MHZ) **Please note** 1. Most CDMA -2000 operators don't offer Answer signal. So VoIP to Mobile, MV-3716/MV-3732 will connect soon. CDMA -2000 operators will start billing soon. It doesn't wait mobile side answer 2. CDMA Version doesn't support SMS Feature and 180/183 unavailable 3.
  • Page 88: Simple Steps

    19. Simple Steps Step 1. Change the Network setting as you need (Network/network setting) Step 2. Register SIP proxy Server or Asterisk or VoipBuster as you need (sip setting/service domain) Step 3. Set Mobile setting –adjust your gain as you need Step 4.
  • Page 89: Appendix: Setup Mv-37X With Asterisk

    20. Appendix: Setup MV-37x with Asterisk MV-37x Settings Asterisk want to transfer CLID,please choose Tel/Tel (Not Reg) Can register Asterisk or not -85-...
  • Page 90 Set your Asterisk IP or extension or * As Asterisk GSM Route -86-...
  • Page 91 -87-...
  • Page 92 Don't forget to Save changes and then reboot -88-...
  • Page 93 Asterisk / Trixbox setting Add SIP Trunk: Type your mobile number MV-374: 4 MV-378: 8 -89-...
  • Page 94 Type MV-37X’s IP and port -90-...
  • Page 95 Set GSM Route that dial out via MV-37X After change, please press “Sumbit changes” and “apply configuration changes” The prefix of route : 09XXXXXXXX Choose SIP Trunk Frequency: Quad Band:900/1800/1900/850MHZ GSM Module use Simcom sim340 Compliant to GSM phase 2/2+ -Class 4 (2W@850/900 MHz) -Class 1 (1W@1800/1900 MHz) -91-...
  • Page 96 15.21 Federal Communications Commission (FCC) Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
  • Page 97 FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

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Mv-3716

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