Investigating Malfunctions - Hoover HWB 814 D Instructions For Use Manual

Investigating malfunctions

What might be the cause of...
Defects you can remedy yourself
MALFUNCTION CAUSE
1. Does not work on any Plug not in socket.
programme Not switched on.
Power failure.
Fuse blown.
Door open.
2. Does not fill with water See cause 1.
Tap turned off.
Programme selector not correctly
positioned.
Fill hoses are kinked
3. Water does not drain Kink in discharge hose.
away House drain is blocked
4. Water on floor around Leaking gasket between tap and water
the washing machine inlet hose.
House drain is blocked
Soap drawer blocked with soap residues
5. Does not spin Water has not yet drained away.
"No spin" selected (certain models only).
6. Machine vibrates a lot Washing machine not completely level.
during spin Transit brackets not removed yet.
Load not distributed evenly.
7. Door will not open Two minutes have not elapsed since the
programme finished.
8. Display reads error
0, 1, 5, 7, 8, 9 –
9. Display reads error 2 No water fill.
10. Display reads error 3 No pump out.
11. Display reads Machine overfilled with water.
error 4
The machine makes a
different noise when
spinning! This is because it
has a brush motor for better
performance.
REMEDY
Plug it in.
Switch on.
Check.
Check.
Close door.
Check.
Turn on tap.
Position programme selector
correctly.
Straighten fill hoses
Straighten discharge hose.
Clean drain
Replace gasket and tighten hose and
tap well.
Clean drain
Clean soap drawer
Wait a few minutes for machine to empty.
Reset button or turn "no spin" knob.
Adjust the special adjustable feet.
Remove transit brackets.
Rearrange the laundry evenly.
Wait two minutes.
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
Turn off water supply to machine.
Call service.
Only a small level of water can be
seen in the drum! This is because
new machines do not use much
water, yet achieve the same
standard of washing and rinsing.
24
Note:
The use of environmentally-friendly, phosphate-free detergents can have the following effects:
- waste water from rinsing may be cloudier because of the presence of zeolites held in
suspension, without the rinse performance being adversely affected;
- presence of white powder (zeolites) on laundry after washing, which is not absorbed by
the fabric and does not alter the colour of the fabric.
- The presence of foam in the final rinsing water is not necessarily an indication of poor
rinsing.
- Anionic surfactants used in washing detergent formulae often prove to be difficult to
remove from the laundry itself and, even in small quantities, can still cause considerable
foam production.
- Carrying out more rinse cycles does not serve any purpose in such cases.
CUSTOMER SERVICE AND GUARANTEE
Your new appliance is fully guaranteed by the manufacturer for 12 months against
electrical/mechanical breakdown excluding:
A. Any faults which occur due to bad installation or misuse of the machine.
B. Any faults which occur due to repair of, or interference with, the machine by any person
not authorised by the manufacturer to carry out service.
C. Any faults which arise from parts fitted to the machine which are not the manufacturers
original parts.
D. Any faults arising from non-domestic use or unusual or abnormal use of the machine.
E. Any faults arising from operation at an incorrect voltage.
F. Any faults arising from incorrect operation of the machine.
The guarantee applies to Gt. Britain and Northern Ireland only, and is an addition to your
statutory rights.
After Sales Service
If, having investigated the possible malfunctions on the chart on the previous page, you
believe the appliance is not working correctly, please call our After Sales Service dept. on
telephone number:
Gias Service
Support Service
- Tel: 08705 400 600
(Eire 018301 666)
25