Technical Support - Hercules DJ CONTROL STEEL User Manual

11. TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.hercules.com and select your
language. From there you will be able to access various utilities (Frequently Asked Questions
(FAQ), the latest versions of drivers and software) that may help to resolve your problem. If the
problem persists, you can contact the Hercules products technical support service ("Technical
Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly.
Click Registration on the left-hand side of the Technical Support page and follow the on-screen
instructions.
If you have already registered, fill in the Username and Password fields and then click Login.
By telephone:
United Kingdom
United States /
Canada
Denmark
Finland
Netherlands
Norway
Sweden
price of a national phone call, Monday to Friday
0207 216 0047
price of a long distance phone call, Monday to Friday
514-279-9911
from 7AM to 11AM and from 12PM to 5PM (Eastern time)
price of a national phone call, Monday to Friday
82 33 28 58
price of a national phone call, Monday to Friday
09 81 71 01 54
0900 2026765
price of a national phone call, Monday to Friday
23 50 01 16
price of a national phone call, Monday to Friday
08-51992032
from 12PM to 4PM and from 5PM to 10PM
from 1PM to 5PM and from 6PM to 11PM
from 2PM to 6PM and from 7PM to 12AM
€0.30/min, Monday to Friday
from 1PM to 5PM and from 6PM to 11PM
from 1PM to 5PM and from 6PM to 11PM
from 1PM to 5PM and from 6PM to 11PM
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