Customer Support Information - JVC GZ-MG730 Manual Book

Customer Support Information

Contact us for Information on the Provided Software
Use of this software is authorized according to the terms of the software license.
JVC
When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide
Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this
software, please have the following information ready.
•
Product Name
•
Model
•
Problem
•
Error Message
Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifications or performance of the OS, other applications or drivers.
CyberLink
Telephone/fax support
Location
English / German /
Germany French / Spanish /
Taiwan
Japan
Paid voice support
Location
U.S.A.
Support web/e-mail
Language
English
German / French /
Spanish / Italian
Japanese
Office hours
Language
(Mon. to Fri.)
9:00 am to
Italian
9:00 am to
Mandarin
10:00 am to
Japanese
Lines are open
Language
(Mon. to Fri.)
1:00 pm to
English
10:00 pm CST
http://www.cyberlink.com/english/cs/support/new_site/support_index.html
•
PC
Manufacturer
Model (Desktop/Laptop)
CPU
OS
Memory (MB)
Available Hard Disk Space (GB)
Phone #
+49-700-462-92375
5:00 pm
+886-2-8667-1298
6:00 pm ext. 333
+81-3-3516-9555
5:00 pm
http://www.cyberlink.com/english/cs/
support/new_site/voice_support.jsp
URL/e-mail address
goCyberlink@aixtema.de
http://jp.cyberlink.com/support/
Fax #
+49-241-70525-25
+886-2-8667-1300
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