Mykey Troubleshooting - Ford 2014 Escape Owner's Manual

MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see a Ford
authorized dealer for a Ford-approved
system.
The following information may help
customers who choose to install a
non-Ford-approved remote start system.
The actions provided below do not make
MyKey compatible with
non-Ford-approved remote start systems,
but may help you retain some MyKey
functions.
When using a non-Ford-approved remote
start system, the vehicle may recognize
the remote start system as an additional
admin key with its associated privileges. If
you restart the engine by inserting a key
into the ignition cylinder and recycling the
ignition completely, then you may retain
some MyKey functions. This action forces
your vehicle to read the traditional key
instead of the remote start fob and then
uses the key's associated privileges.
Note: The MyKey system status menu
display may include the remote start system
as an additional key in the total count of
MYKEY(S) PROGRAMMED or ADMIN KEYS
PROGRAMMED. See Checking MyKey
System Status (page 50).

MYKEY TROUBLESHOOTING

Condition
I cannot create a MyKey.
MyKey™
As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions will be
remain active.
With a non-Ford-approved aftermarket
remote start system, it is possible to
program all real keys as MyKeys
unintentionally. If this happens, then the
remote start fob is the admin key. If you
want to have only one real key as a MyKey,
or do not want to have any MyKeys, then
you need to use your remote start to clear
all MyKeys. In that case, follow these steps:
• Enter the vehicle and close all doors.
• Remote start the vehicle using your
non-Ford-approved remote start fob.
• See Clearing All MyKeys (page 50).
Follow Steps 1-3.
After clearing your MyKeys, you can create
a new MyKey. See Creating a MyKey
(page 50).
Note: For vehicles with Intelligent Access
Keys (Push-button Start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.
Potential Causes
· The key or fob used to start the vehicle does
not have admin privileges.
· The key or fob used to start the vehicle is the
only admin key (there always has to be at least
one admin key).
· Vehicles with push-button start: The intelli-
gent access key fob is not positioned correctly
next to the steering column. See Keyless
Starting (page 123).
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