Warranty - Tivax MiTraveler 10R2 User Manual

Michley/Tivax Limited Warranty to Original Purchaser
Michley/Tivax warrants this product purchased in the USA against defects in material
and workmanship under normal use and service for a period of one year from the date
of retail purchase by the original end-user purchaser. Products will not be warranted if
the serial number is removed or defaced.
This warranty shall be void upon transfer of ownership of this product and is effective
only when used in the United States.
Michley/Tivax agrees to repair or replace this unit at no charge, within the warranty
period, providing that the product is delivered to Michley/Tivax in its original package
or equivalent, fully insured, with all shipping charges prepaid and a return
authorization number listed on the outside of the packaging. A handling charge of $25
will be applied to any returned product found not to be defective. To honor this
warranty and to ensure the best service to our customer, Michley/Tivax requires the
following information to be included with the returned unit:

A copy of the original sales invoice from your vendor.

Model number & serial number of the unit.

A detailed description of the problem associated electrical connection and
hardware.
A Return Authorization number can be requested by sending a fax to 650-963-3585 or
an email to support@tivax.com
This warranty contemplates the owner will reasonably maintain this product without
alteration, negligent use, misuse, or abuse. Furthermore, any unauthorized alteration
of this device without written approval by Michley/Tivax will void any warranty and the
owner's right to operate this device.
This warranty presented above is exclusive and in lieu of all other expressed or
implied warranties. Any warranty applicable to this product is limited to the period
prior to returning the unit.