Kyocera EP 370DN Operation Manual
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Kyocera EP 370DN Operation Manual

Kyocera EP 370DN Operation Manual

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EP 470DN
Operation Guide

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Summary of Contents for Kyocera EP 370DN

  • Page 1 EP 370DN EP 470DN Operation Guide...

  • Page 3: Table Of Contents

    Contents Legal and Safety Information Machine Parts Components at the Front of the Printer..........1-2 Components at the Left of the Printer and Internal Components .
  • Page 4 Contents OPERATION GUIDE...

  • Page 5: Legal And Safety Information

    Copying or other reproduction of all or part of this guide, any copyrightable subject matter without the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this guide, any copyrightable subject must contain the same copyright notice as the material from which the copying is done.
  • Page 6 This product uses PeerlessPrintXL to provide the HP LaserJet compatible PCL 6 language emulation. PeerlessPrintXL is a trademark of Peerless Systems Corporation, 2381 Rosecrans Ave. El Segundo, CA 90245, U.S.A. This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems.
  • Page 7 License Agreements IBM Program License Agreement THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
  • Page 8 Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 3. Limitation of Remedies IBM's entire liability under this license is the following; For any claim (including fundamental breach), in any form, related in any way to this license, IBM's liability will be for actual damages only and will be limited to the greater of: the equivalent of U.S.
  • Page 9 Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc. Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.
  • Page 10 THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, ARE EXCLUDED. Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts, upon their return to Monotype Imaging.

  • Page 11: Precautions For Use

    If any modifications or changes are made to this equipment without prior permission of Kyocera Mita, Kyocera Mita as the manufacturer does not guarantee the compliance with the FCC Rules. The use of equipment that does not comply with the FCC Rules is prohibited.

  • Page 12: Safety Information

    This machine contains the transmitter module. We, the manufacturer (Kyocera Mita Corporation) hereby declare that this equipment (page printer), models EP 370DN and EP 470DN are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/ Radio Tag Technology...

  • Page 13: Caution Labels

    Caution Labels The printer bears any of the following labels. Label inside the printer (Laser radiation warning) CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.

  • Page 14: Energy Saving Control Function

    Canada. Disclaimer Kyocera Mita will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited to, any...
  • Page 15 minimum when there is no activity with the printer within a set amount of time. Sleep Mode This printer automatically enters Sleep Mode when approximately 15 minutes have passed since the printer was last used. The amount of time of no activity that must pass before Sleep Mode is activated may be lengthened.
  • Page 16 Symbols The following symbols indicate that the related section includes safety warnings. Specific points of attention are indicated inside the symbol..[General warning] ..[Warning of danger of electrical shock] ..[Warning of high temperature] The following symbols indicate that the related section includes information on prohibited actions.

  • Page 17: Installation Precautions

    Installation Precautions Environment CAUTION: Avoid placing the machine on or in locations which are unstable or not level. Such locations may cause the machine to fall down or fall over. This type of situation presents a danger of personal injury or damage to the machine. Avoid locations with humidity or dust and dirt.

  • Page 18: Other Precautions

    • Avoid locations with vibrations. • Avoid locations with drastic temperature fluctuations. • Avoid locations with direct exposure to hot or cold air. • Avoid poorly ventilated locations. During printing, some ozone is released, but the amount does not cause any ill effect to one's health.
  • Page 19 Precautions for Use Cautions when Using the Machine WARNING: Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the machine. This situation presents a danger of fire or electrical shock should they fall inside.
  • Page 20 CAUTION Do not pull the power cord when removing it from the outlet. If the power cord is pulled, the wires may become broken and there is a danger of fire or electrical shock. (Always grasp the power plug when removing the power cord from the outlet.) Always remove the power plug from the outlet when moving the machine.
  • Page 21 CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Cautions when Handling Consumables CAUTION Do not attempt to incinerate the Toner Container. Dangerous sparks may cause burns. Keep the Toner Container out of the reach of children. If toner happens to spill from the Toner Container, avoid inhalation and ingestion, as well as contact with your eyes and skin.
  • Page 22 About the Operation Guide This Operation Guide has the following chapters: Chapter 1 - Machine Parts This chapter explains the names of parts. Chapter 2 - Printing Operation This chapter explains how to print from your workstation. Chapter 3 - Maintenance This chapter explains how to replace the toner container and how to care for your printer.
  • Page 23 Conventions This manual uses the following conventions Convention Description Example Italic Typeface Used to emphasize a key word, Close the top cover. phrase or references to Refer to Toner Container Replacement additional information. on page 3-3. Courier Typeface Used to denote messages or Replace the waste toner box when the names displayed on the Check waste toner box message is...
  • Page 24 xxii OPERATION GUIDE...

  • Page 25: Machine Parts

    1 Machine Parts This section provides explanations and illustrations for you to determine the parts and their functions. Try to be familiar with the names and functions of these parts for correct use and optimal performance. This chapter contains explanations on the following topics: •...

  • Page 26: Components At The Front Of The Printer

    Machine Parts Components at the Front of the Printer Top Cover Paper Stopper Top Tray Right Cover Operation Panel Paper Cassette MP (Multi-Purpose) Tray Components at the Left of the Printer and Internal Components Left Cover Toner Container Power Switch Waste Toner Box OPERATION GUIDE...

  • Page 27: Components At The Rear Of The Printer

    Machine Parts Components at the Rear of the Printer USB Memory Slot USB Interface Connector Network indicators Network Interface Connector Parallel Interface Connector Power Cord Connector Rear Unit Option Interface Slot (Network/Serial/CF card/Microdrive) OPERATION GUIDE...
  • Page 28 Machine Parts OPERATION GUIDE...

  • Page 29: Printing Operation

    2 Printing Operation This chapter contains explanations on the following topics: • Loading Printer Driver ..........2-2 • Printing from Application Software ....... 2-3 OPERATION GUIDE...

  • Page 30: Loading Printer Driver

    Printing Operation Loading Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the CD-ROM. Switch on the PC and activate Windows. NOTE: If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel.

  • Page 31: Printing From Application Software

    Printing Operation Printing from Application Software The steps required to print a document created with an application are explained below. You can select the printing Paper Size and Output Destination. Load the paper required into the paper cassette. From the application File menu, select Print. The Print dialog box displays. Click the drop down list of printer names.
  • Page 32 Printing Operation OPERATION GUIDE...

  • Page 33: Maintenance

    3 Maintenance This chapter contains explanations on the following topics: • General Information............3-2 • Toner Container Replacement........3-3 • Cleaning the Printer............3-8 OPERATION GUIDE...

  • Page 34: General Information

    Maintenance General Information This chapter describes basic maintenance tasks you can perform on the printer. You can replace the following component according to the printer’s display: • Toner Kits • Waste Toner Box Also, the internal parts need periodic cleaning. OPERATION GUIDE...

  • Page 35: Toner Container Replacement

    The starter toner container lasts an average of 10,000 pages (EP 470DN); 7,500 pages (EP 370DN). Toner Kits For best results, we recommend that you only use genuine Kyocera Parts and Supplies. A new toner kit contains the following items: •...

  • Page 36: Replacing The Toner Container

    Maintenance In either case, replace the toner container, refer to Toner Container Replacement on page 3-3. Replacing the Toner Container NOTE: During toner container replacement, temporarily put storage media and computer supplies (such as floppy disks) away from around the toner container. This is to avoid damaging media by the magnetism of toner.
  • Page 37 Maintenance Push lock lever to the right and pull out the toner container. Lock Lever Put the old toner container in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal. Plastic Bag Take the new toner container out of the toner kit.

  • Page 38: Replacing The Waste Toner Box

    Maintenance Set the new toner container in the printer and push down on the top of the toner container to install it firmly in place as shown in the figure below. Close the top cover. Proceed to the next section. Replacing the Waste Toner Box When replacing the toner container, the used waste toner box in the printer should also be replaced with the new one from the new toner kit.
  • Page 39 Maintenance Close the cap to the old waste toner box after removing the box from the printer. Old Waste Toner Box To prevent toner from spilling, put the old waste toner box in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal.

  • Page 40: Cleaning The Printer

    Maintenance Insert the new waste toner box as shown in the figure below. When the box is set correctly, it will snap into place. Make sure that the waste toner box is correctly inserted and close the left cover. After replacing the toner containers and the waste toner box, clean the internal parts.
  • Page 41 Maintenance Lift the developer unit together with the toner container out of the printer. Use a lint free cloth to clean dust and dirt away from the registration roller (metal) OPERATION GUIDE...
  • Page 42 Maintenance Insert the developer unit together with the toner container, back into the machine. Close the top cover and MP tray. 3-10 OPERATION GUIDE...

  • Page 43: Troubleshooting

    4 Troubleshooting This chapter contains explanations on the following topics: • General Guidelines............4-2 • Print Quality Problems..........4-3 • Error Messages ............4-5 • Clearing Paper Jams...........4-11 If a problem cannot be corrected, contact your service technician. OPERATION GUIDE...

  • Page 44: General Guidelines

    Troubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service. Symptom Check Items Corrective Action Print quality is not good. Refer to Print Quality Problems on page 4-3.

  • Page 45: Print Quality Problems

    Troubleshooting Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service.
  • Page 46 Troubleshooting Printed Results Corrective Action Grey background Check the operation panel. If the Toner low message is displayed and the Attention indicator is flashing, install a new toner kit. Refer to Toner Container Replacement on page 3-3. Check the print density. Display the print density menu from the operation panel and select a lighter density setting.

  • Page 47: Error Messages

    Troubleshooting Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If Call service appears, turn off the printer, disconnect the power cord, and contact your service technician. Some errors cause the alarm to sound. To stop the alarm, press [Cancel]. Message Corrective Action The paper has run out in the paper source displayed.
  • Page 48 Troubleshooting Message Corrective Action The e-MPS job cannot be stored because RAM disk is disabled, RAM disk size is e-MPS not stored insufficient, Microdrive is not installed, or Microdrive is full. Press [GO] to print error Press GO report. Turn the power switch off and then back on again. If this message still remains, turn Error.Power off the power switch off, and contact your service representative or authorized service F###...

  • Page 49: Clearing Paper Jams

    Troubleshooting Message Corrective Action There is no paper cassette installed in the printer that matches the paper size and Load MP Tray † paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing. (A4)/(PLAIN) (Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam.)
  • Page 50 When the printer detects that the top tray is empty again, the printer will continues paper full printing into the top tray. The toner container is not original. Use of original Kyocera Mita toner kits is highly Unknown Toner recommended to prevent printer trouble and ensure the long life of the printer.

  • Page 51: Storage Error Codes

    Troubleshooting Storage Error Codes Microdrive Errors Code Meaning Microdrive format error. If this error recurs even if the power has been turned off and then on, reformat the Microdrive. The disk system is not installed. Recheck the requirements for using the system and the devices.
  • Page 52 Troubleshooting RAM Disk Errors Code Meaning Format error. Try turning the power off and on again. RAM disk mode is Off. Turn RAM disk mode On from the operation panel. No disk space. Purge unnecessary files. Specified file is not on disk. Insufficient printer memory to support the RAM disk system.

  • Page 53: Clearing Paper Jams

    Troubleshooting Clearing Paper Jams If the paper jammed in the paper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated.

  • Page 54: General Considerations For Clearing Jams

    Troubleshooting Paper jam message Paper jam Description Reference page location Paper is jammed at the paper page 4-13 Paper jam cassette. The cassette number can Cassette 1 (to 4) be 1 (topmost) to 4 (bottom). Paper is jammed inside the duplex page 4-14 Paper jam section.

  • Page 55: Paper Cassette

    Troubleshooting MP Tray Paper is jammed at the MP tray. Remove the jammed paper using the procedure given below. Remove the paper jammed at the MP tray. Open and close the top cover to clear the error. Paper Cassette Pull out the paper cassette. Remove any partially fed paper.
  • Page 56 Troubleshooting Duplexer Paper is jammed in the duplex section. Remove the jammed paper using the procedure given below. CAUTION: Do not touch parts in this area, because it may result in burn injury. Pull the paper cassette all the way out of the printer. Open the duplexer’s cover and remove any jammed paper.
  • Page 57 Troubleshooting The Inside of Printer Open the top cover and MP tray. Lift the developer unit together with the toner container out of the printer. Open the feed cover. Remove the paper from the printer. If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the paper.

  • Page 58: Rear Unit

    Troubleshooting Rear Unit If paper is not completely ejected into the output tray, open the rear unit. Open the fuser cover and remove the jammed paper by pulling it out. NOTE: If you cannot find a paper jam, try checking inside the rear of the printer.

  • Page 59: Specifications

    5 Specifications NOTE: Specifications are subject to change without notice. Description Item EP 370DN EP 470DN Printing Method Semiconductor laser and electrophotography Printing Speeds - Simplex A6: 21ppm A6: 23ppm A5: 21ppm A5: 23ppm A4: 35ppm A4: 45ppm Letter: 37ppm...
  • Page 60 Specifications Description Item EP 370DN EP 470DN Monthly Duty - Average 8,000 pages 12,000 pages - Maximum 200,000 pages 250,000 pages Operating Systems Microsoft Windows 2000/XP/Vista Microsoft Windows Server 2003 Apple Macintosh OS 9 Apple Macintosh OS X Controller PowerPC 750CXr 400MHz...
  • Page 64 Rev. 1.0 2007.8...

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