Phonak Ambra User Manual
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Phonak Ambra User Manual

Phonak Ambra User Manual

Custom in-the-ear hearing system
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Custom in-the-ear hearing system
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Summary of Contents for Phonak Ambra

  • Page 1 Custom in-the-ear hearing system User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important information: Please read before operating your hearing system for the first time Hazard warnings Information on product safety 3. Hearing system description 4. Step-by-step instructions for using the hearing system Step 1. Getting to know your hearing system Step 2.
  • Page 3 Step 8. Removing the hearing system Step 9. Turning off the hearing system Step 10. Changing the battery 5. Care and maintenance 6. Troubleshooting 7. Wireless Accessories and FM systems 8. Service and warranty 9. Compliance information 10. Information and explanation of symbols...

  • Page 4: Welcome

    1. Welcome Your new hearing system is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing system offers the most modern digital hearing technology currently available on the market.
  • Page 5 If you have any questions, please consult your hearing care professional. Phonak - life is on www.phonak.com 0459...

  • Page 6: Important Information

    Other systems may be ineffective and may, in certain cases, damage your hearing. Changes or modifications to the hearing system that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing system.
  • Page 7 The hearing system contains small parts which can be swallowed by children. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG.

  • Page 8: Information On Product Safety

    2. Important information 2.2 Information on product safety Never immerse your hearing system in water! Protect it from excessive moisture. Always remove your hearing system before showering, bathing, or swimming. Protect your hearing system from the heat (never leave it near a window or in the car). Never use a microwave or other heating devices to dry your hearing system.
  • Page 9 Always use new batteries for your hearing system. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing system for a long period of time. X-ray radiation (e. g. CT scans, MRI scans) may adversely affect the correct functioning of your hearing systems.

  • Page 10: Hearing System Description

    3. Hearing system description The following user instructions describe three hearing system models: CIC/MC (Completely in the Canal/Mini Canal) models that sit deep in the ear canal, ITC/HS (In the Canal/Half Shell) models that are situated in the ear Canal or in the bowl of the ear, and FS (Full Shell) models that are situated only in the bowl of the ear.
  • Page 11 CIC/MC-model a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Program button (optional)* e Protected microphone inlet f Removal handle (CIC/MC) g Right or left indicator (right=red, left=blue) h Vent * A volume control is also optional;...
  • Page 12 3. Hearing system description ITC/HS-model FS-model a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Protected microphone inlets (number of inlets is optional) e Program button (optional) f Right or left indicator (right=red, left=blue) g Volume control (optional) h Vent...

  • Page 13: Step-By-Step Instructions For Using The Hearing System

    4. Step-by-step instructions for using the hearing system The following chapter provides step-by-step instructions on how to use your hearing system. Please follow these steps carefully. In the drawings, the parts that are parti- cularly important for each step are shown in green. Step 1.
  • Page 14 4. Using the hearing system Turn the volume control to change the volume (Fig 1a). Left ear Right ear Louder Louder Softer Softer Fig. 1a The direction you have to turn the volume control when wearing the system in the ear is shown in step 6 in this section.
  • Page 15 Your hearing care professional can configure your hearing system button as either a volume control or a program selector. In order to change a hearing program, press the button displayed (Fig. 1b). Fig. 1b To increase the volume, press the button on your right hearing system.

  • Page 16: Step 2. Battery Preparation

    4. Using the hearing system Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing system in your hand (Fig. 3a) and open the battery door.

  • Page 17: Step 4. Turning On The Hearing System

    Step 4. Turning on the hearing system Switch on the hearing system by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. If you feel resistance when closing the battery compartment, check to make sure the battery is correctly inserted and in the correct direction.

  • Page 18: Step 5. Inserting The Hearing System

    4. Using the hearing system Step 5. Inserting the hearing system This step shows you how to correctly insert the hearing system. Each hearing system is individually programmed for your right or left ear. For the first step identify right and left so you will be able to insert your hearing system in the correct ear.
  • Page 19 Step 5.2 Inserting the hearing system (all models) With your right hand, take your hearing system for the right ear (red mark on the hearing system, see step 5.1) between your thumb and forefinger (Fig. 5b). Insert the tip of the hearing system into the ear canal (see the part circled in green in Fig.
  • Page 20 4. Using the hearing system You have now successfully inserted the right hearing system. Now insert your left hearing system in the same way (marked in blue, see step 5.1) Step 6. Adjusting the volume in the ear To increase the volume (possible only on models with an optional volume control), turn the volume control forward.
  • Page 21 Your hearing care professional can configure your hearing system button as either a volume control or a program selector. To increase the volume, press the button on your right hearing system. To decrease the volume, press the button on your left hearing system. Decrease volume Increase volume Left hearing system...

  • Page 22: In The Ear

    4. Using the hearing system Step 7. Selecting the hearing program in the ear To change a hearing program (possible only in models with an optional program button), press the program button shown (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.

  • Page 23: Step 8. Removing The Hearing System

    Step 8. Removing the hearing system The following steps describe how to easily remove the hearing system either with or without the removal line. Step 8.1 Removing the hearing system with a removal handle Hold the removal handle between the thumb and index finger, and carefully pull the hearing system up and out of the ear (Fig.
  • Page 24 4. Using the hearing system Step 8.2 Removing the hearing system without a removal handle Put your thumb behind your lobe (directly behind the hard cartilage, Fig. 8b) and gently press your ear upward to push the hearing system out of the canal.

  • Page 25: Step 9. Turning Off The Hearing System

    Step 9. Turning off the hearing system You can turn off your hearing system by opening the battery compartment (Fig. 9). Fig. 9 Step 10. Changing the battery Before the battery is completely empty, your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal.

  • Page 26: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing system contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing system from your ear, because these products may damage it.
  • Page 27 Daily Daily cleaning and the use of a drying system is highly recommended. “C&C line” from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing systems.
  • Page 28 5. Care and maintenance SmartGuard (optional) SmartGuard is a unique wax protection system developed by Phonak. The unique membrane design completely protects your hearing system from wax and moisture. Please ask your hearing care professional for further information. Fig. 10...

  • Page 29: Troubleshooting

    6. Troubleshooting Hearing systems sound softer than usual / no sound Clean the wax protection system or replace it. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improve- ment, change the battery. If the problem persists, contact your hearing care professional.
  • Page 30 6. Troubleshooting Whistling Check whether the hearing system is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional.

  • Page 31: Wireless Accessories And Fm Systems

    – without disruptive background noises or echoes. Phonak is a leader in FM communication. In order to take advantage of the benefits of these high-tech radio systems, consult with your hearing care pro-...
  • Page 32 FM transmitter or the FM receiver. For more information, please visit www.phonak.com, or ask your hearing care professional. * Possible only for models with this option integrated,...

  • Page 33: Service And Warranty

    8. Service and warranty Phonak offers you a comprehensive, worldwide warranty, valid starting from the date of purchase. Please ask your hearing care professional about the term of the warranty valid in the country of purchase. The warranty covers repairs in case of processing and material errors.*...

  • Page 34: Compliance Information

    9. Compliance information Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from...
  • Page 35 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
  • Page 36 9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 37: Information And Explanation Of Symbols

    10. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – XXXX including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications transmitters.
  • Page 38 10. Information and description of symbols This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 39 Transport During transport or storage, the and storage temperature should not exceed the conditions limit values of –20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure – range between 500 and 1100 hPa is appropriate.
  • Page 40 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany 0459 www.phonak.com...

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