Product-Specific Problems - Dell E1914H User Manual

Missing Color
Wrong Color
Image retention from
a static image left on
the monitor for a long
period of time

Product-Specific Problems

Specific Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed
54 Troubleshooting

Picture missing color
Picture color not good • Change the Color Setting Mode
Faint shadow from the • Use the Power Management
static image displayed
appears on the screen
What You
Experience
Image is centered on
screen, but does not
fill entire viewing area
OSD does not appear
on the screen
No picture, the LED
light is white. When
you press "up", "down"
or "Menu" key, the
message " No input
signal" will appear.
• Perform monitor self-test
feature check.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Check for bent or broken pins
in the video cable connector.
in the Color Settings OSD to
Graphics or Video depending
on the application.
• Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
• Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
feature to turn off the monitor
at all times when not in use (for
more information, see Power
Management Modes.
• Alternatively, use a dynamically
changing screensaver.
Possible Solutions
• Reset the monitor to Factory
Settings.
• Turn off the monitor, unplug
the power cord, plug back, and
then turn on the monitor.
• Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
• Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
• Reset the computer or video
player.