Page 1 NCR RealPOS 70 (7402) Release 1.1 User Guide B005‐0000‐1463 Issue B ...
Page 2 The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS is either a registered trademark or trademark of NCR Corporation in the United States and/or other countries. NCR is a registered trademark of NCR Corporation. Novell and Netware are registered trademarks of Novell, Inc. Pentium is a registered trademark of Intel Corporation. Power Mon II is a registered trademark of Systems Enhancement Corporation. Sound Blaster is a registered trademark of Creative Technology, Ltd. SoundFusion is a registered trademark of Cirrus Logic, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096 Copyright © 2004 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved ...
Page 3 Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. ...
Page 4 References • NCR RealPOS 70 Hardware Service Guide (B005‐0000‐1465) • NCR RealPOS 70 Site Preparation Guide (B005‐0000‐1464) • NCR RealPOS 70/EasyPoint 42 Parts Identification Manual (B005‐0000‐1466) • NCR FitClient Software Userʹs Guide (B005‐0000‐1235) • NCR RealPOS 70/EasyPoint 42 Migration Guide (B005‐0000‐1500) ...
Page 5: Table Of Contents
Table of Contents Chapter 1: Product Overview Introduction ................... 1‐1 Model Numbers ..................1‐2 Hinged LCD ..................1‐3 Label Locations..................1‐4 Hardware Options ................1‐5 Operating Systems ................. 1‐6 Removable Motherboard Sled ............1‐6 Removable Power Supply ............. 1‐6 Removable Hard Disk..............1‐6 Hardware Modules................1‐7 Pentium 4 Embedded ATX Motherboard ........1‐7 Retail Daughter Card ..............1‐8 Hardware Module Descriptions ............1‐9 Motherboard ...................
Page 6 LCD Panel ................. 1‐22 LVDS ..................1‐22 Inverter ..................1‐23 Touch Screen................1‐23 Integrated Customer Display ............. 1‐23 2 x 20 VFD ................. 1‐24 All Points Addressable Display ..........1‐24 Additional Features..............1‐24 IRDA Infrared Interface ............1‐24 Motion Sensor................1‐25 Power Indicator ................ 1‐25 Speakers..................1‐25 Printer Options ..................1‐26 NCR 7167 Printer................1‐26 NCR 7197 Printer................1‐26 Optional Displays ................1‐27...
Page 7 5964 12.1‐Inch Touch Screen ............1‐27 Features ..................1‐28 5942 12.1‐INCH Color LCD............1‐30 7452‐K419 15‐Inch Color CRT............. 1‐31 NCR 5932 Keyboards ................. 1‐32 109‐Key USB Keyboard ............... 1‐32 Features ..................1‐33 115‐Key PS/2 Big Ticket Keyboard..........1‐35 68‐Key PS/2 POS Keyboard............1‐35 Features ..................1‐35 NCR 5972 2x20 Remote Customer Display ........1‐39 Tall Post Models ................1‐39 Desktop Models ................1‐39 Features..................1‐40 NCR 5973 2x20 International VFD Customer Display ....1‐41 Features..................
Page 8 Cable Connector Identification............. 2‐6 PS/2 Keyboard/Mouse Cable Connections ......... 2‐7 Mouse Installation Restriction..........2‐7 Opening the LCD Cabinet............. 2‐8 Installing an NCR 5964 12.1‐inch Touch LCD......2‐10 DVI Cable Connections ............2‐11 RS‐232 Cable Connections ............2‐12 Installing a 5942 12.1‐Inch LCD Monitor ........2‐13 Installing the Transaction Printer..........2‐14 USB Installation ................ 2‐14 RS‐232 Installation w/Power from Powered USB....2‐15 Installing an NCR 5972 Remote Customer Display....2‐16 Tall Post Models ............... 2‐16 Desktop Models ................2‐17 Cable Connections ..............2‐18 Installing a Cash Drawer............. 2‐19 Installing a Second Cash Drawer ..........
Page 9 Completing the OS Installation ............ 4‐5 Windows 2000 ................4‐5 Windows NT 4.0................. 4‐5 Windows XPe ................4‐5 Gold Disk Contents................4‐6 Microsoft Operating System License Agreements..... 4‐6 Operating System Restrictions ............. 4‐7 Standby and Hibernate Mode Restriction ......4‐7 NCR 7402 Win2000OS Recovery Software (LPIN: D370‐ 0586‐0100) ..................4‐7 Installed Software: ..............4‐7 Software Drivers................. 4‐8 Special Settings ................4‐8 Recommendation ............... 4‐9 NCR RealPOS 7402 WinNT OS Recovery Software (LPIN: D370‐0587‐0100)................4‐10 Installed Software: ..............4‐10 Software Drivers...............
Page 10 Recommendation ..............4‐12 NCR 7402 Windows XPe Operating System Recovery Software (LPIN: D370‐0588‐0100)..........4‐13 Installed Software: ..............4‐13 Software Drivers............... 4‐13 Special Settings ................. 4‐14 Recommendation ..............4‐14 Chapter 5: BIOS Updating Procedures Introduction ................... 5‐1 Prerequisites ..................5‐1 Building the Bootable Flex Diskette ........... 5‐2 Installing the USB External CD‐ROM Drive ........5‐3 Updating Procedures................5‐4 BIOS Crisis Recovery................5‐5 Recovery Procedures..............5‐6 Cable/Connector Pin‐Out Information ..........5‐8 Chapter 6: 2x20 Customer Display...
Page 11 Reset (13h) ..................6‐4 Character Tables and Codes ............6‐4 CP437 ................... 6‐5 CP858 ................... 6‐6 CP866 ................... 6‐7 CP932 ................... 6‐8 Chapter 7: Integrated APA Customer Display Introduction ................... 7‐1 General Specifications ................7‐1 Serial Communication Interface ............7‐1 Architecture ................... 7‐2 Display Data RAM ................. 7‐2 Display Page Map ................7‐3 Monochrome Display Mode ............7‐4 Grayscale Display Mode ...............
Page 12 Invert Screen (0Ah) ..............7‐11 Reserved (0Bh ‐ 0Fh) ..............7‐11 Character Codes (10h ‐ FFh) .............. 7‐11 5X7 Character Table ..............7‐12 10x14 Character Table..............7‐13 Command Execution Times .............. 7‐14 Chapter 8: Cash Drawer Interface Introduction ................... 8‐1 Logic Description .................. 8‐1 Component Architecture ..............8‐4 Code Changes ................. 8‐4 Hardware/Firmware Interfaces............8‐6 Dependencies/Assumptions/Constraints ........8‐10 Hardware Dependencies............. 8‐10 Software Dependencies ............... 8‐10 Sample Code ..................
Page 13 Appendix A: Cables Printer Cables ..................A‐1 Scanner Cables..................A‐3 7872 or 7875 Scanner/Scale (RS‐232) ...........A‐3 7892 Scanner (Powered RS‐232) ..........A‐3 7882 Scanner (Powered RS‐232) ..........A‐3 7837 Scanner (Powered RS‐232) ..........A‐4 7837 Scanner (RS‐232, External Power) ........A‐4 Display Cables..................A‐5 VGA Display, Mono..............A‐5 VGA Display, Color ..............A‐5 CRT AC Power Extension ............A‐5 5972 VFD Customer Display (Powered RS‐232) .......A‐6 DVI to DVI..................A‐6 PS/2 ‐ RS‐232 & Power ..............A‐6 LCD Power Cable ................A‐7 Cash Drawer Cables ................A‐8 Dual Cash Drawer, Y‐Cable............A‐8 Cash Drawer, Extension Cable ............A‐8 Communications Cable ...............A‐8 Ethernet, 10/100BaseT ..............A‐8 Keyboard Cables ..................A‐9 PS/2 Keyboard Extension .............A‐9 Signature Capture/Electronic Payment Terminal Cable ....A‐9 5945/5992 EPT (RS‐232 w/Power)..........A‐9 Power Cables (AC)................A‐10...
Page 14 Appendix B: Feature Kits Appendix C: Memory Map DOS Considerations..............C‐1...
Page 15 Revision Record Issue Date Remarks A Nov 2003 First Issue B Mar 2004 Release 1.1 Safety and Regulatory Information The NCR RealPOS 7443 conforms to all applicable legal requirements. To view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory Statements (B005‐0000‐1589). ...
Page 17: Introduction
Product Overview Chapter 1: Introduction NCR’s RealPOS 70 (also referred to as NCR 7402) is a scalable, retail‐ hardened Point‐of‐Sale Solution with an intuitive touch screen interface designed for extended life cycles, stability, and superior availability. Engineered to thrive in the most demanding environments, the RealPOS 70 offers leading retailers in Hospitality, Convenience Stores and General Merchandise a POS platform that offers the greatest value for their POS investment. Unlike other POS solutions, the RealPOS 70 sets a new standard by offering an unprecedented combination of standard features including new embedded technology, ease of serviceability, and maximum configuration flexibility. The RealPOS 70 is available with either a 12.1” or 15” LCD display. 7402-xx2x 15" Model 7402-xx1x 12" Model 21243 ...
Page 18: Model Numbers
Chapter 1: Product Overview Model Numbers The following table identifies the RealPOS 70 models. Major Model Description 7402‐1000 Intel 2.0 GHz Celeron, 128MB Memory, 40GB Hard Disk, 12.1” LCD w/Resistive Touch, 3 RS‐232, 3 Powered USB, 2 Standard USB, Audio/Mic. and US Power Cord, No MSR, No Customer Display, Integrated Stereo Speakers 7402‐1010 Intel 2.0 GHz Celeron, 256MB Memory, 40GB Hard Disk, 12.1” LCD w/Capacitive Touch, 3 RS‐232, 3 Powered USB, 2 Standard USB, Audio/Mic. and US Power Cord, MSR, No Customer Display, Integrated Stereo Speakers 7402‐1020 Celeron 2 GHz, 400 MHz Front Side Bus, 256MB RAM, 40GB Hard Drive, MSR, 15ʺ LCD w/Capacitive Touch, Tilt Mount 7402‐1024 Celeron 2.4 GHz, 400 MHz Front Side Bus, 256MB RAM, 40GB Hard Drive, MSR, 15ʺ LCD w/Capacitive Touch, Tilt Mount ...
Page 19: Hinged Lcd
Chapter 1: Product Overview Hinged LCD The RealPOS 70 utilizes a top‐hinged LCD which allows extremely quick and easy motherboard access. The LCD can be completely removed if necessary for upgrades or repair. Functioning much like the hood of a car to gain access to the engine, the LCD has a security mechanism permitting it to be locked into place if desired. For procedures about how to open the cabinet see the Installing Peripherals section in the Hardware Installation chapter. 20932 ...
Page 20: Label Locations
Chapter 1: Product Overview Label Locations There are two serial number and model number labels located behind the cable cover. A third label is located on the back of the Display Assembly. If the terminal was shipped with an Operating System pre‐ installed then there is also a Certificate of Authenticity label. Class:7402-1000 S/N:36309845 Date:21 November 2003 NCR Corp Class:7402-1000 Unit Serial:36309845 NCR Corporation Atlanta, GA 30096 Made in Singapore Class 7402 This device complies with Part 15 of the FCC rules. 100-120 V~ac,...
Page 21: Hardware Options
Chapter 1: Product Overview Hardware Options • Integrated 3‐Track ISO MSR • Integrated Stereo Speaker Module • Integrated Infrared Sensor • PCMCIA (for wireless LAN) • 128 MB, 256 MB, 512 MB non‐ECC Memory DIMMs • Hard Drive • Internal Compact Flash • 3M Touch Systems resistive or capacitive touch sensor • Cash drawers − 2183 Mid‐Size Cash Drawer (modular) − 2189 Full‐Size Cash Drawer (modular) − Dual cash drawer cable • MSR − ISO − JIS • Keyboard − USB Alphanumeric Big Ticket Keyboard −...
Page 22: Operating Systems
Chapter 1: Product Overview • Printers − 7167 Thermal Receipt/Impact Printer − 7197 Thermal Receipt Printer • Low‐Profile ATX Power Supply – 300 Watts • 12 or 15 inch LVDS TFT display – dual bulb enhanced brightness Operating Systems • DOS 6.22 • Windows NT Workstation • Windows 2000 Professional • Windows XPe • Windows XP (certified) • Linux (certified) Removable Motherboard Sled Complementing the hinged LCD is a motherboard tray mounting mechanism which allows the component to be easily removed without the use of tools. Removable Power Supply The 7402 utilizes an intuitive removable rear cover allowing easy access to the power supply. The Power Supply is mounted on a sled which permits removal or tool free service. Removable Hard Disk Removal of the back cover permits easy removal of the front cover, ...
Page 23: Hardware Modules
• Intel 852GM North Bridge with integrated LVDS and multi‐ monitor capability • Inverter & LCD power support • LCD Adapter Board • DVI and VGA Interfaces for Secondary Displays • DDR‐SDRAM; 266MHz in desktop DIMM, 2 sockets (1GB Max) • Intel ICH4 Desktop South Bridge • USB 2.0, supports 6 ports, including 2 USB+Power (12V), 2 internal USB • ATA‐100 Primary & Secondary IDE Ports • Intel Integrated 10/100 Ethernet • Three Serial Ports, all with 12V Power Option, plus a fourth port for touch • Support for Internal Wedge Peripherals (MSR) • PCI Connector Supporting a Riser Card • CPU and Power Supply Fan Speed Detection • Integrated Audio with Amplified Speaker Output and Mic Input, Internal PC Speaker • IRDA Interface • Daughter Card GPIO Interface for Cash Drawer and Retail Function Support • AMI BIOS with NCR Retail Customizations and ACPI support ...
Page 24: Retail Daughter Card
Chapter 1: Product Overview Retail Daughter Card • Cash Drawer Port (supports two drawers via a Y‐cable) • Touch Controller (3M EXII) for Resistive & Capacitive Touch Sensors • NCR 2 Generation Trigantor MSR Controller with Wedge I/F • 24 V Powered USB Port • Motion Sensor I/F ...
Page 25: Hardware Module Descriptions
Chapter 1: Product Overview Hardware Module Descriptions Motherboard Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Intel 2.0 GHz Celeron Processor, 128kB L2 Cache, 400 MHz front side bus • Intel 2.4 GHz P4 Processor, 512kB L2 Cache, 533 MHz front side bus • Capable of SW MPEG‐1 or MPEG‐2 playback at 30 frames per second with 22 kHz stereo audio (may be limited by OS constraints). • ® SoundBlaster ‐compatible audio • Expansion capabilities for optional features and future requirements (PCI bus and USB) System Memory The memory used is 266MHz DDR‐SDRAM on standard desktop 184 pin DIMMs at 2.5 volts. The board has two DIMM sockets. Release 1.0 supports 1GB maximum memory, which is the limit of the 852GM chipset. Larger memory configuration up to 2GB is supported with the 852GME chipset. Memory sizes include 128MB, 256MB & 512MB non‐ECC DIMMS. The 128MB DIMM used with release 1.0 contains 256Mb memory chips with 16Mx16 configuration. The 256MB & 512MB DIMMs used with ...
Page 26: 852Gme Graphics & Memory Controller Hub
1-10 Chapter 1: Product Overview 852GME Graphics & Memory Controller Hub • Supports CPU with 400 MHz FSB • Supports Desktop Intel Celeron or Pentium 4 processor with Northwood Core • Memory: DDR‐DRAM 200 or 266MHz, up to 2 double sided DIMMs, No ECC Support, 1GB maximum • Integrated graphics with VGA, LVDS LCD, and 1 digital video (DVO) port • Dual independent display with Windows multi‐monitor support • Shared memory architecture – 8‐64 MB video memory dynamically allocated from system memory • Hub interface to ICH4 south bridge at 266 Mb/s • IOQD (In order Queue Depth) = 12 North Bridge Features Release 1.0 includes the Intel 852GM GMCH (Graphics & Memory Controller Hub), which provides the following functions: • Supports CPU with 400 MHz FSB only • Supports Desktop CPU: P4 or Celeron ...
Page 27: South Bridge Features
Chapter 1: Product Overview 1-11 • CPU with 533 MHz FSB • DDR‐SDRAM up to 333MHz, up to 2GB maximum, ECC or non‐ ECC • Second digital video (DVO) port South Bridge Features The 7402 Motherboard uses the Intel ICH4 South Bridge, which provides the following functions: • Integrated Intel Audio (requires external codec) • Integrated 10/100 Ethernet controller (requires external 82562 PHY transceiver chip) • IDE controller with Primary & Secondary channels, each supporting master & slave drives; ATA‐100 support with automatic detection of 80‐conductor cable • USB Host controller – Four USB host controllers, six physical USB ports, USB 2.0 supported • PCI Bus Host Controller – up to 6 bus masters supported • LPC Bus Bridge Controller – interface to SuperIO & Trusted Platform Module • Hub Interface to North Bridge at 266Mb/sec • SMBUS (I2C) Controller – Interface Hardware monitor • Firmware Hub (BIOS ROM) Interface •...
Page 28: Bios Memory
1-12 Chapter 1: Product Overview BIOS Memory The 7402 includes 512KB of Flash BIOS and supports up to 1MB Flash parts. A DMI area in the BIOS ROM stores system information about the 7402, such as serial number and model number. Platform software detects board version via device ID of key components on the board. There is no board ID EEPROM. Video The 7402 uses integrated graphics in the 852GM and 852GME chip. Graphics Controller Architecture • Shared memory architecture uses 8‐64MB video memory, with Dynamic video memory allocation (DVMT) • Motion compensation for MPEG‐2 support • Software DVD playback at 30 frames/second full screen • Video overlay support • 2D Graphics engine includes 128 bit BLT engine and color space conversion • 3D Graphics engine includes DirectX support, 16/24 bit Z‐buffering, Enhanced texture functions, Double and triple render buffer support, 16 & 32 bit color, maximum 3D resolution of 1600x1200 @ 85Hz • Dual independent display pipelines – appear as independent display devices to the OS • Graphics core frequency 200 MHz (852GM) or 266 MHz (852GME) Graphics Output Devices Video outputs: VGA CRT (15 pin DB‐9 connector), DVI‐I external ...
Page 29 Chapter 1: Product Overview 1-13 • Integrated LVDS transmitter: Supports up to 1400x1050@ 60Hz single or dual channel dual channel LVDS flat panel, with LVDS frequency up to 112MHz. • Generates LCD power sequencing and backlight inverter control signals • Bi‐Linear panel fitting (stretching) • Digital video (DVO) port used to drive DVI transmitter component • Second DVO port (852GME only), which is used for display options on other NCR platforms • DVI external monitor support up to 1600x1200 @ 60Hz, Compliant with DVI Specification 1.0 • Dual independent display support with Windows multi‐monitor support (Extended Desktop and Simultaneous modes) VGA+DVI, VGA+LVDS, LVDS+DVI Extended Desktop mode only) supported, any device can be selected as primary. Analog Monitor DVI‐I is provided as a convenience for users with analog monitors having a DVI connector. DVI‐I means an analog VGA signal is present on the DVI connector, along with the digital DVI signals. On the 7402, the analog DVI‐I signal is the same as that sent to the VGA 15 pin connector. A VGA monitor may be connected to either the VGA 15 pin connector or the DVI‐I connector, but not both at the same time. LCD Support Intel generated a specification for integrated LCD support in PC systems, called Common Panel Interface Specification (CPIS). The 852GM/GME graphics controller uses the LCD interfaces. ...
Page 30: Power Management
1-14 Chapter 1: Product Overview DVI Interface The DVI supports NCR display peripherals such as the 5964 as well as standard PC digital monitors. Power Management The BIOS supports the supports the Advanced Configuration and Power Management Interface (ACPI) 1.1 specification. The 7402 supports the system power states defined by ACPI: • G3 Mechanical Off A computer state that is entered and left by a mechanical means (for example, turning off the system’s power through the movement of a large red switch). Various government agencies and countries require this operating mode. It is implied by the entry of this off state through a mechanical means that no electrical current is running through the circuitry and that it can be worked on without damaging the hardware or endangering service personnel. The OS must be restarted to return to the Working state. No hardware context is retained. Except for the real‐time clock, power consumption is zero. • G2/S5 Soft Off A computer state where the computer consumes a minimal amount of power. No user mode or system mode code is run. This state requires a large latency in order to return to the Working state. The system’s context will not be preserved by the hardware. The system must be restarted to return to the Working state. It is not safe to disassemble the machine in this state. ...
Page 31 Chapter 1: Product Overview 1-15 • G1 Sleeping A computer state where the computer consumes a small amount of power, user mode threads are not being executed, and the system “appears” to be off (from an end user’s perspective, the display is off, and so on). Latency for returning to the Working state varies on the wake environment selected prior to entry of this state (for example, whether the system should answer phone calls). Work can be resumed without rebooting the OS because large elements of system context are saved by the hardware and the rest by system software. It is not safe to disassemble the machine in this state. • G0 Working A computer state where the system dispatches user mode (application) threads and they execute. In this state, peripheral devices (peripherals) are having their power state changed dynamically. The user can select, through some UI, various performance/power characteristics of the system to have the software optimize for performance or battery life. The system responds to external events in real time. It is not safe to disassemble the machine in this state. Under the G1 sleeping state ACPI defines levels of system sleep state support. The 7402 supports the following sleeping states: • S0: Normal Powered‐On state • S1 (Standby): The S1 sleeping state is a low wake latency sleeping state. In this state, no system context is lost (CPU or chip set) and hardware maintains all system context. The 7402 does not support the S2, S3 (Suspend to RAM), or S4 (Suspend to Disk) sleeping states. Reference the ACPI Specification for details. ...
Page 32: Usb Port Functionality
1-16 Chapter 1: Product Overview Peripherals: ACPI defines power states for peripherals which are separate from the system power state. The device power states range from D0 (fully‐on) to D3 (off) It is the responsibility of the driver developer for each peripheral to define and support the available power states. USB Port Functionality The motherboard supports six USB ports with the following characteristics: • USB v.2.0 (EHCI) and Intel Universal HCI v.1.1 (UHCI) compatible • Three independent UHCI host controllers plus the EHCI , all can map to any physical port • Each Host Controller has its own root hub • Integrated physical layer transceivers with over‐current detection status on USB inputs • Legacy PS/2 keyboard and PS/2 mouse support so that legacy software can run transparently in a non‐USB‐aware operating system environment. • Permits hot plug and play and isochronous peripherals to be inserted into the system with universal driver support. Two standard Type A USB ports, and two 12V Powered USB ports appear external to the terminal on I/O row. One 24V Powered USB port is available on the P4 Retail Daughter card. The remaining USB port is internal to the unit and reserved to support future releases (USB Touch, USB Biometrics, etc). ...
Page 33: Ethernet Lan
Chapter 1: Product Overview 1-17 Ethernet LAN The 7402 uses the Intel 82562EX Platform LAN component (10/100 PHY/transceiver used with ICH4 integrated LAN controller), which features: • Compliance with Advanced Configuration and Power Interface and PCI Power Management standards • Support for wake‐up on interesting packets and link status change • Support for remote power‐up using Wake on LAN (WOL) technology • Support of Wired for Management (WfM) Rev 2.0 • Transmit and Receive FIFOs 3kB each • Backward compatible software with 82557, 82558 and 82559 (used on previous NCR products) • TCP/UDP checksum off load capabilities • Support for Intel’s Adaptive Technology (robust operation at 100Mb/s) • Intel PXE (network boot) support incorporated into system BIOS • RJ‐45 LAN connector with speed and link LED, and integrated magnetics for better cost/performance Integrated Audio The digital audio link in the ICH4 supports the Audio Codec ’97, Revision 2.3 specification, which includes support for three codecs with independent PCI functions for audio and modem. Note: The integrated Modem is not supported. Microphone input and left and right audio channels are supported for a high quality, two‐speaker audio solution. ...
Page 34: Fan Connectors
1-18 Chapter 1: Product Overview The ICH4 supports up to six channels of PCM audio output (full AC3 decode). Six‐channel audio consists of Front Left, Front Right, Back Left, Back Right, Center, and Subwoofer, for a complete surround‐ sound effect. ICH4 has expanded support for three audio codecs on the AC‐link. The 7402 motherboard provides a single codec for Left and Right stereo sound. Surround sound is not supported. An amplifier integrated on the motherboard allows direct drive of stereo speakers, up to 3 Watts/channel. Intel provides Windows and Linux drivers for the integrated audio. Under DOS there is SoundBlaster compatibility. Audio Outputs: • A triple stack audio connector on the rear I/O with Line in (top), Speaker out (middle), and Mic in (bottom) on 3.5mm stereo jacks. • An internal 14 pin header as defined by EmbeddedATX, implementing Line out (amplified), Speaker out, and Mic in. Plugging a cable into the Speaker out or Mic in ports on the rear I/O disables that functionality on the internal header. A piezo transducer on the motherboard provides basic PC beep functionality under DOS, and also for other OS when there are no speakers connected. The PC beep signal is connected to the audio codec to allow PC beep sounds to play through the speakers when these are present. Fan Connectors The motherboard has three fan connectors. One is reserved for the CPU fan. The power supply fan speed output is connected to a second fan connector, which is used to monitor power supply fan health. All fan connectors are +12Vand are intended for fans with 300mA typical current draw. ...
Page 35: Cash Drawer Support
Chapter 1: Product Overview 1-19 The motherboard has hardware support for variable speed CPU fan, using the LM85 monitor. Variable speed fan can lower system noise levels, reduce dust ingress, and improve fan life. Fan speed control is via PWM signals generated by the LM85. Cash Drawer Support The 7402 Terminal controls the cash drawer through a cash drawer Kickout connector on the back of the terminal (Retail Daughter Card), or through the cash drawer Kickout connector on the transaction printer. The terminal can be configured with 0, 1, or 2 cash drawers. The first drawer is attached to the terminal through a cable with an RJ‐ 45 connector. A second drawer can be connected using a ‘Y’ cable. Note: A single Open/Close status signal is shared with both drawers. Therefore, it is not possible to determine which cash drawer is open. 21366 The MSR interface supports a maximum of 3 tracks of magnetic stripe information for support of ISO format cards. Activate the MSR interface by enabling it in BIOS Setup under IO Configuration. The MSR interface controller is a memory‐mapped device, which can reside at system memory addresses CA000, CC000, or D0000. If MSR capability is not desired, it may be disabled through BIOS Setup. ...
Page 36: Pci Boards
1-20 Chapter 1: Product Overview PCI Boards PCI Riser Board The PCI Riser Board is a single‐slot board, which supports the custom 7402 PCI boards. PCMCIA Adapter Board This PCI board supports one Type 2 PCMCIA card. The PCMCIA socket supports 12V, 5V and 3.3V cards and is switched automatically by the Texas Instrument TPS2226A power switch. All cards are internally buffered to allow hot insertion and removal. The PCI card has an internal data path, which allows the host to access 8‐, 16‐, and 32‐bit cards using full 32‐bit PCI cycles for maximum performance. Pipeline architecture provides an unsurpassed performance level with sustained bursting. This card is register compatible with the Intel 82365SL‐DF and 82356SL. Dual RS-232 Adapter This PCI board has two 16C550 compatible serial ports, which are addressed as COM6 and COM7. These two COM ports are located on the connector row of the 7402. COM6 is labeled RS232/5 and COM7 is labeled RS232/6. The card supports 5, 6, 7, 8‐bit character selection along with even, odd, no parity, or force parity generations. The 9835 is capable of supporting fast data rates up to 1.0 Mbytes/s. ...
Page 37: Storage Media
Chapter 1: Product Overview 1-21 Storage Media HARD DISK DRIVE The 7402 supports one 3.5 inch, Ultra DMA 100 IDE hard disk drive. The drive is located in the front of the base. It has the following performance characteristics: • Access Time: 12 msec (average) • RPM: 5400 • Size: 40/80 GB • 2 MB SDRAM Cache Buffer Compact Flash The 7402 supports Compact Flash through the IDE interface. The adapter board is located on the Retail Daughter Card Bracket. The compact flash must be set for Master Mode. ...
Page 38: Operator Display
1-22 Chapter 1: Product Overview Operator Display The motherboard, through the LVDS Adapter Board, supports an integrated Display Head with an LVDS TFT LCD panel. LCD Panel The 7402 provides two operator display options: • 12.1” dual bulb LVDS TFT display (Sharp LQ121S1DG41) • 15” dual bulb LVDS TFT display (Sharp LQ150X1LGN2H). The display head has the following characteristics: • LVDS interface used to control the LCD • RS‐232 interface used to communicate with the touch screen controller (located on Retail Daughter Card) • The display head draws a maximum of 1.5A from the powered RS‐ 232 interface • 2 Backlights • Field replaceable backlights • MTBF of 50000 hours • Brightness of 350 nits LVDS LVDS (Low Voltage Differential Signaling) is an improvement over the traditional parallel interface. LCD image data is sent on 4 pairs of wires rather than on 20 individual data lines. The Intel chipset drives LVDS directly with no additional logic required. Advantages of LVDS include: • Reduces LCD Cable complexity ...
Page 39: Inverter
Chapter 1: Product Overview 1-23 Inverter An inverter is used to drive the CCFL (cold cathode fluorescent) backlights of the LCD. Since the inverter is matched to the LCD, the 12.1” and 15” displays have different inverters. Inverter output power is approx. 9 watts for the the 12.1” display and 13 watts for the 15” display. The inverter mounts to the back of the LCD bracket near the PCI slot. A cover protects personnel and surrounding circuitry from the high voltage required to drive the backlight tubes. Touch Screen The 7402 supports either a five‐wire resistive Touchscreen or a Capacitive Touchscreen. A hardware jumper on the Retail Daughter Card selects resistive or capacitive mode. All applications and diagnostics use the touch interface for user interaction. The touch screen glass completely covers the LCD display and is mounted directly in front of the LCD, behind the front plastic bezel. The MicroTouch EX II chipset is used to control the Touchscreen, which is connected to the Retail Daughter Card through an internal RS232 cable and interface. The Touchscreen is designed to be easily replaced in case of damage or failure. Integrated Customer Display The 7402 supports an integrated Customer Display, which is located on the top of the display head, facing the back of the unit. There are two types: • 2 x 20 VFD • All Points Addressable Display ...
Page 40: All Points Addressable Display
1-24 Chapter 1: Product Overview 2 x 20 VFD The 2 x 20 VFD Customer Display module consists of a VFD with 2 rows of 20 5x8 dot matrix characters, RS‐232 interface, driver circuitry, DC to DC/AC converter, and character generator. All Points Addressable Display The All Points Addressable Customer Display module consists of a 128 x 64 dot matrix graphic VFD, RS232 interface, DC to DC/AC converter, and a character generator. The module is capable of displaying 64 luminance levels and 4 grayscale levels. Additional Features IRDA Infrared Interface The 7402 supports IRDA communications with external portable devices such as Cell Phones and PDAs. The IR transceiver is located behind a dark plastic lens on the front bezel of the unit, below the LCD display. Typically the remote device must be placed with 1 meter of the 7402 to establish communications. IRDA leverages serial interfaces and thus uses the COM2 serial port resources. Nominal data rate is 115kbps. Bright sunlight on the 7402 or remote device can reduce range or block communications completely. Appropriate drivers must be loaded for the installed operating system to recognize the IRDA interface. ...
Page 41: Motion Sensor
Chapter 1: Product Overview 1-25 Motion Sensor The 7402 supports a motion sensor for system wakeup based on nearby activity. This is a photodiode sensor which detects changes in ambient light levels. The hardware generates an input signal to the motherboard which can be polled or used to generate interrupts depending on software architecture (NCR‐supplied software and operating system software can both use this interface if configured correctly). The 7402 does not support wakeup from soft off via the motion sensor. However, wake from standby or screen saver are possible, and NCR driver software allows customer applications to directly use the motion sensor. The photodiode mounts behind a clear plastic lens below the LCD panel, next to the IRDA transceiver. The circuitry is optimized for normal room lighting conditions. Excessive bright light or darkness can reduce its effective range. Typically motion within 2‐4 feet of the system causes a wakeup. Power Indicator A green LED power indicator is located below the LCD near the motion sensor and IRDA transceiver. The LED illuminates whenever the system power supply is active. Thus the power indicator shows that the unit is On or in Standby. Speakers The 7402 has stereo speakers integrated into the top of the display head above the LCD panel. These connect to the motherboard internal audio header. Nominal audio power is 3W per channel, which provides full PC audio capability. For higher‐fidelity sound, external speakers can be connected to the external audio jack on the I/O bracket. The integrated speakers are muted in hardware whenever a cable is plugged into the external audio jack. There is only enough power available to drive one set of speakers. ...
Page 42: Printer Options
1-26 Chapter 1: Product Overview Printer Options NCR 7167 Printer The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts, validates and prints checks, and prints on a variety of single or multiple part forms. There is not journal as it is kept electronically by the host terminal. The printer can connect through a USB port or a serial port. It can receive power from a power supply or through a USB+ power cable. Power Supply AC Adapter Cable 19711c NCR 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi‐function printer. It prints receipts and two‐color printing. The printer can connect through a USB port or a serial port. It can receive power from a power supply or through a USB+ power cable. Power Supply AC Adapter Cable 19712b...
Page 43: Optional Displays
Chapter 1: Product Overview 1-27 Optional Displays 5964 12.1-Inch Touch Screen 19429a The 5964 is designed for touch‐based applications and features a high‐ brightness 12.1‐Inch Active Matrix Color LCD with SVGA resolution. The 5964 features a 5‐wire Resistive Touch Screen, integrated MSR, Digital Video Interface (DVI), table top mount with tilt and swivel (or can be integrated on the terminal), and convenient connections for an external keyboard and hand held scanner. Note: If Simultaneous Mode is used (same display on both the integrated LCD and the 5964) then Extended desktop (concurrent mode) is recommended. ...
Page 44: Features
12.1-Inch Active Matrix Dual backlight color LCD display offers exceptional brightness (300 nits max.) and viewability. Brightness Control The LCD is factory set to run at full brightness. Users can select reduced brightness through a user adjustable hardware switch below the right front bezel (high/low brightness). Wide Viewing Angle Horizontal viewing angle of –60° to +60° (right to left), vertical –50° to +50° (bottom to top) SVGA Resolution High resolution (800 x 600) supports the latest graphical and multimedia applications PS/2 Keyboard A convenient PS/2 connector supports a non‐wedge Connector PC‐style keyboard for alpha entry and diagnostics Scanner Connector RJ‐45 interface provides 5 V power and communication for the NCR RS‐232 hand‐held scanner Tone Speaker Sounds error tones & audible feedback during operator input ‐ controlled by TAPS/OPOS commands DVI Video Interface Industry standard DVI (Digital Video Interface) for connection to DVI‐I connector on 7402 ...
Page 45 Chapter 1: Product Overview 1-29 RS-232 Touch Interface 7402 Powered RS‐232 connector provides power and touch interface for NCR 5964 display Wedge Controller Passes data (MSR, scanner, keyboard) to host terminal through PS/2 data stream via Y‐cable Terminal Powered No additional power cord or power supply is required simplifying cable management MSR Option Integrated 3‐track ISO MSR Tilt / Swivel The remote table top pedestal mount supports tilt and swivel to adjust display to optimum angle ...
Page 46: 5942 12.1-Inch Color Lcd
1-30 Chapter 1: Product Overview 5942 12.1-INCH Color LCD 19809a The 5942 12.1‐Inch LCD is designed for customers who desire a color display and prefer the small footprint and ergonomic packaging of LCD technology versus traditional CRT’s. Depending on the customer’s requirements, this LCD display can be used either as an operator display or a customer information display (CID). The 5942 Display features a 12.1‐Inch Active Matrix Color LCD with support for SVGA and XGA resolution. The 5942 can be integrated on the terminal or installed on a remote mount. ...
Page 47: 7452-K419 15-Inch Color Crt
Chapter 1: Product Overview 1-31 7452-K419 15-Inch Color CRT The 15‐Inch CRT can be integrated on the terminal or installed on a remote mount. Note: The 15‐Inch display is too large for the Swivel Arm. For integrated configurations it is placed on the Large Peripheral Extension Deck, which is included in the Integration Tray Accessories Kit (7402‐K310/K315). 19743 ...
Page 48: Ncr 5932 Keyboards
1-32 Chapter 1: Product Overview NCR 5932 Keyboards There are three models of the 5932 Keyboard: • 109‐Key USB Keyboard • 115‐Key Big Ticket Keyboard (PS/2 interface) • 68‐Key POS Keyboard (PS/2 interface) 109-Key USB Keyboard Keylock 19586a The 109‐key USB keyboard is a multifunction keyboard that is two keyboards built into one. The keyboard consists of two major sections: • 38‐key POS keyboard • Industry‐standard alphanumeric PC keyboard The keyboard contains the key matrix and other POS‐specific functions such as Keylock, speaker, system status indicator, and magnetic stripe reader (MSR). This 5932 keyboard also has a USB port to connect a Scanner or other USB device. ...
Page 49: Features
Chapter 1: Product Overview 1-33 Features The NCR 5932 USB Keyboard supports the following features: • Keylock • Speaker • Magnetic Stripe Reader (MSR) • Keyboard Status LEDs Keylock The USB keyboard has a four‐position Keylock. You can rotate the Keylock between specific positions by use of three keys. The positions are explained in the following table. Abbreviation Position Description Ex Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics, configuring the workstation, or loading the workstation. L Locked Used to lock keyboard input to prohibit use of normal functions. R Register Used when performing normal retail mode functions. S Supervisor Used by the supervisor to provide highest level of workstation control in cases such as ...
Page 50 1-34 Chapter 1: Product Overview The MSR is an optional feature that provides support for reading magnetically coded data cards. The keyboards support two different types of MSR: • ISO Tracks 1, 2, and 3 • JIS‐II and ISO Track 2 Keyboard Status LEDs The keyboard has three status LEDs: • Num Lock • Caps Lock • Scroll Lock These features are used to provide the present state of the keyboard. The indicators are single color (Green) LED’s. When the system is off, no LED’s are illuminated. ...
Page 51: 115-Key Ps/2 Big Ticket Keyboard
Chapter 1: Product Overview 1-35 115-Key PS/2 Big Ticket Keyboard Keylock Status Indicator 19745a 68-Key PS/2 POS Keyboard Keylock Status Indicator 19746 Features The 5932 PS/2 Keyboards include the following features: • Keylock • Speaker • System Status Indicator LED • Magnetic Stripe Reader (MSR) • External Decoded Scanner Connector • Special PC Setup mode on the 68‐key keyboard ...
Page 52 1-36 Chapter 1: Product Overview The operations of the user‐programmable speaker, Magnetic Stripe Reader (MSR), keylock, and scanner connector are handled by the Wedge controller. Please refer to the Wedge Software Userʹs Guide (BD20‐1368‐A) for detailed information about interfacing and configuring these devices. Keylock The Big Ticket and 68‐key keyboards have a four‐position keylock switch. The positions are explained in the following table. Abréviation Position Description Ex Exception Used by the customer or service representative to perform low‐level programming such as terminal diagnostics, configuring the terminal, or loading the terminal. L Locked Used to lock keyboard input to prohibit use of normal functions. R Register Used when performing normal retail mode functions. S Supervisor Used by supervisor to provide highest level of terminal control in cases such as refunds and running totals. Speaker A programmable speaker generates key clicks and error tones. Buzzer The buzzer is an internal on board Buzzer. System Status Indicator LED The system status indicator is a two‐color LED. The green color ...
Page 53 Chapter 1: Product Overview 1-37 When the 68‐key keyboard is in the special ʺPC setupʺ mode, the LED flashes red/green. The status and condition indicated by the LED are shown as follows: Status Condition Green Power on Red Wedge controller reporting an error condition Flashing red/green Keypad of 68‐key keyboard in ʺPC Setupʺ mode (See special keypad mode on next page) Off System off Note: For more information about the Wedge controller, refer to Wedge Software Userʹs Guide (BST0‐1368‐B). MSR (Magnetic Stripe Reader) The MSR is an optional feature that provides support for reading magnetically coded data cards. The keyboards support two different types of MSR: • ISO Tracks 1, 2, and 3 • JIS‐II and ISO Track 2 (Big Ticket and full‐featured 68‐key keyboards only) Note: MSR signals are routed to the Wedge controller and passed into the system keyboard data stream. For more information about the Wedge controller, refer to Wedge Software Userʹs Guide (BD20‐1368‐A) External Decoded Scanner Connector A decoded RS‐232 input device that only requires TXD, RXD, CTS and ...
Page 54 1-38 Chapter 1: Product Overview Special "PC Setup" Keypad Layout for 68-key Keyboard On power‐up, the operator can switch the 68‐key keyboard into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines. The alternate layout contains keys such as ESC, TAB, END, ʺ+ʺ, ʺ‐ʺ and arrow keys which are not available in the normal keypad layout. The alternate layout allows the operator to configure a PC with the 68‐key keyboard. ...
Page 55: Ncr 5972 2X20 Remote Customer Display
Chapter 1: Product Overview 1-39 NCR 5972 2x20 Remote Customer Display Tall Post Models 5972-1xxx (VFD) 5972-2xxx (LCD) 19750b Desktop Models 5972-1000/5973-1000 (VFD) 5972-2000 (LCD) 19749b ...
Page 56: Features
1-40 Chapter 1: Product Overview Features • RS‐23 Interface • Socket for 32K of PROM for additional character sets (5972‐1000 VFD). • 7 x 9 pixel characters (5972‐1000 VFD); 5 x 8 pixel characters on 5972‐2000 LCD • Diagnostics • Character sets: – Code Page 850 (International) – Katakana (except 5972‐2000) Code Page 866 (Cyrillic) (except 5972‐2000) –...
Page 57: Ncr 5973 2X20 International Vfd Customer Display
Chapter 1: Product Overview 1-41 NCR 5973 2x20 International VFD Customer Display Desktop Model 16-Inch Post 20448a Features • 256x64 dots graphic VFD • Micro‐controller • Flash ROM • Display driver circuitry • Communication/power connector • Power converter circuitry • Communication drivers • Bi‐directional parallel interface support ...
Page 58: Compatibility
1-42 Chapter 1: Product Overview Compatibility LAN Communications The software associated with the terminal systems conform to the following standards: • Network Driver Interface Specification (NDIS 4) • IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) • IEEE 802.2 Link Level Control (LLC) • TCP/IP Application Programmability The software associated with the terminal systems conform to the following standards: • OLE for Retail POS 1.4 • JavaPOS for Retail 1.4 • HTML 4.0 • ECMA Script • Java Development Kit 1.1.3 Operating System Information The software associated with the terminal systems conform to the following standards: • Microsoft Windows NT • Microsoft Windows 2000 ...
Page 59: System Configuration Diagram
Chapter 1: Product Overview 1-43 System Configuration Diagram 5964 Touch Screen 5942 RS-232 RS-232 (Powered) (24 V) 7167 7197 Retail Daughter Card 5932 USB 7402 Motherboard Cash 2nd Drawer (Y-Cable) Drawer Parallel 2189/2183 PS/2 5932 Big Ticket Mouse RS-232 PS/2 RS-232 (12 V) USB (Powered)
Page 60 1-44 Chapter 1: Product Overview ...
Page 61: Chapter 2: Hardware Installation
Hardware Installation Chapter 2: Introduction The 7402 is fully assembled at the factory. This chapter explains how to connect optional hardware components to these terminals. Installation Summary Remove the terminal from the shipping packaging and verify the hardware configuration. Connect the peripheral and communication cables. Attach the Power Cord to the system and to an AC power source. After power is applied to the terminal the Power‐up self‐tests run to verify basic functionality. ROM‐based setup should be used to configure network options. Full configuration depends upon the system server and the management web site. ...
Page 62: Installation Restrictions
Chapter 2: Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR RealPOS 72 Site Preparation Guide (B005‐0000‐1464) and the NCR Workstation and Peripheral AC Wiring Guide (BST0‐2115‐53). • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power‐disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on. • Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the terminal. • If the power cord is replaced, it must be replaced with the same type of cord with the protective shroud. • Do not route the power cord through openings with sharp edges. Caution: This unit contains hazardous voltages and should only be serviced by qualified service personnel. Caution: DO NOT connect or disconnect the transaction printer while the terminal is connected to AC power. This can result in system or printer damage. ...
Page 63: Peripheral Cable Routing
Chapter 2: Hardware Installation Peripheral Cable Routing The peripheral cables are routed down through the base and out the rear of the unit. They are secured internally with a Cable Clamp. Cable Clamp 21025...
Page 64: Installing Peripherals
Chapter 2: Hardware Installation Installing Peripherals Caution: Disconnect the AC power cord before disassembling the terminal. The ON/OFF switch does NOT remove power to the unit. Use appropriate Electro Static Discharge procedures during this modification. The AC Power Cord can be disconnected from the wall or from the bottom of the terminal. Power Cord 21047 ...
Page 65: Accessing The Cable Connectors
Chapter 2: Hardware Installation Accessing the Cable Connectors This section describes how to install transaction printers and other peripherals supported by the 7402. The cable connectors are located behind the Cable Cover. 1. Tilt the Display Module. 2. Remove the Cable Cover. a. Remove the screw from the Cable Cover. b. Press down on the two plastic Cable Cover Release Tabs and slide the cover forward. Front Cover Latches Screw 20931 ...
Page 66: Cable Connector Identification
Chapter 2: Hardware Installation Cable Connector Identification 1. Connect the peripheral and LAN cables. The illustration identifies the peripheral connectors on the terminal. See the sections that follow for specific installation instructions for each of the peripherals. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB 20917 Note: RS232/1, RS232/2, and RS232/4 can be powered ports. They are enabled via hardware straps on the Motherboard. RS232/3 is an internal port that is dedicated to the Touch feature. 2. After installing the peripheral and LAN cables replace the cable cover. ...
Page 67: Ps/2 Keyboard/Mouse Cable Connections
Chapter 2: Hardware Installation PS/2 Keyboard/Mouse Cable Connections The 7402 has dedicated PS/2 connectors to support both a keyboard and mouse. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB PS/2 Mouse (Green) PS/2 Keyboard (Purple) 21028a Mouse Installation Restriction If you are running Windows NT you must make the following Registry ...
Page 68: Opening The Lcd Cabinet
Chapter 2: Hardware Installation Opening the LCD Cabinet 1. Remove the shipping screw that locks the Display Assembly closed. Note: The shipping screw can be left out if desired, or replaced for security purposes. Shipping Screw 21024 ...
Page 69 Chapter 2: Hardware Installation 2. Press the Display Latch as shown and then open the Display Assembly. Diaplay Latch 21026 ...
Page 70: Installing An Ncr 5964 12.1-Inch Touch Lcd
2-10 Chapter 2: Hardware Installation Installing an NCR 5964 12.1-inch Touch LCD The NCR 5964 can be connected as a remote device. 19429a Note: A PC keyboard is required to configure a 5964 12.1‐inch Touch LCD. The following illustrations show the cable connections for the 5964 and the 7402. There are two cables required. • DVI Cable – provides the video interface to the 5964 • RS‐232 Y‐Cable – provides a serial interface and power to the 5964. It also connects the 5964 PS/2 keyboard connector to the terminal, which provides an interface for the wedge controller (MSR, PS/2 Keyboard, Scanner, and Tone Speaker). ...
Page 71: Dvi Cable Connections
Chapter 2: Hardware Installation 2-11 DVI Cable Connections Connect the cable to the DVI Connectors on the 5964 display and 7402 terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB 497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040) 21029 ...
Page 72: Rs-232 Cable Connections
Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB Powered RS-232 Ports (A, B, or D if available) RS-232 PS/2 497-0422833 - 1m (1416-C725-0010) 497-04228324 - 4m (1416-C725-0040) 21030 For more information refer to the NCR 5964 12.1‐Inch Touch LCD Userʹs Guide (B005‐0000‐1324) ...
Page 73: Installing A 5942 12.1-Inch Lcd Monitor
Chapter 2: Hardware Installation 2-13 Installing a 5942 12.1-Inch LCD Monitor The NCR 5942 can be connected as a remote device. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB Powered USB Power 497-0426160 - 4 m Beige...
Page 74: Installing The Transaction Printer
2-14 Chapter 2: Hardware Installation Installing the Transaction Printer The printers can connect through a USB connector or an RS‐232 connector. It receives power through a Powered USB power cable. USB Installation Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer and to the 24 V Powered USB Connector on the terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB 24V USB Power Beige Black 497-0424888 - 1 m 497-0430301 - 1 m...
Page 75: Rs-232 Installation W/Power From Powered Usb
Chapter 2: Hardware Installation 2-15 RS-232 Installation w/Power from Powered USB 1. Connect the RS‐232 Printer Interface Cable to the RS‐232 Connector on the printer and to an RS‐232 Connector on the terminal. 2. Connect the Printer Power Cable to the Power Connector on the printer and to the 24 V Powered USB Connector on the terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB Power RS-232 RS-232 Black Beige 9-Pin to 9-Pin (Beige)
Page 76: Installing An Ncr 5972 Remote Customer Display
2-16 Chapter 2: Hardware Installation Installing an NCR 5972 Remote Customer Display There are two models of the NCR 5972 Remote Customer Display: • 5972‐1xxx Vacuum Fluorescent Display (VFD) • 5972‐2xxx Liquid Crystal Display (LCD) Tall Post Models 5972-1xxx (VFD) 5972-2xxx (LCD) 19750b ...
Page 77: Desktop Models
Chapter 2: Hardware Installation 2-17 Desktop Models 5972-1000/5973-1000 (VFD) 5972-2000 (LCD) 19749b 1. Locate the Display Mount within 4 meters (13 ft.) of the host terminal. 2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface. Drill a hole if necessary. 3. High‐Post Mount: If you are installing High‐Post model secure the Mounting Plate with screws (4) that are provided. Mounting Plate 4.06 mm (0.160 in.) Diameter 7.6 cm (3.0 in.) 14622a ...
Page 78: Cable Connections
2-18 Chapter 2: Hardware Installation Cable Connections 1. Connect the Display Cable to a powered RS‐232 connector on the terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB Powered RS-232 Ports (A, B, or D if available) 21034 ...
Page 79: Installing A Cash Drawer
Chapter 2: Hardware Installation 2-19 Installing a Cash Drawer The Cash Drawer can be connected to the Cash Drawer connector or to the transaction printer. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB Cash Drawer Connector Cash Drawer Connector 21035a ...
Page 80: Installing A Second Cash Drawer
2-20 Chapter 2: Hardware Installation Installing a Second Cash Drawer The terminal supports a 2‐drawer configuration with a Y‐cable (1416‐C372‐0006). 1. Place the cash drawer in the desired location, within cableʹs length of the printer. 2. Connect the Y‐cable to the transaction printer cash drawer connector. ...
Page 81: Powering Up The Terminal
• Last State – the terminal resumes the last power state when power is restored. • Power On – the terminal powers on when power is restored. Class:7402-1000 S/N:36309845 Date:21 November 2003 NCR Corp Class:7402-1000 Unit Serial:36309845 NCR Corporation Atlanta, GA 30096 Made in Singapore Class 7402 This device complies with Part 15 of the FCC rules. 100-120 V~ac, : 7402...
Page 82 2-22 Chapter 2: Hardware Installation Note: There is also a On/Off Power Switch located on the Power Supply Power. Power Supply AC On/Off Switch 21347 After power is applied to the terminal the Power‐up self‐tests run to verify basic functionality. ROM‐based setup should be used to configure network options. Full configuration depends upon the system server and the management web site. ...
Page 83 Chapter 2: Hardware Installation 2-23 Attach the Power Cord to the system and to an AC power source. Power Cord 21047 ...
Page 84: Calibrating The Touch Screen
2-24 Chapter 2: Hardware Installation Calibrating the Touch Screen See the Touch Screen Calibration chapter. Out-of-Box Failures The RSD‐Atlanta Customer Satisfaction Hotline will replace out‐of‐box failed hard disks with identical, preloaded drives. Once a system is successfully installed, all disk contents are the responsibility of the customer. The customer is responsible for restoring operating system software and/or customer‐specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software. ...
Page 85: Chapter 3: Setup
Setup Chapter 3: Entering Setup 1. Connect an alphanumeric PS/2 keyboard to the terminal. Note: If a USB keyboard is used then Legacy USB Support in the BIOS Setup must be enabled. 2. Apply power to the terminal. 3. When you see the American Megatrends logo displayed press [Del]. Keyboard Shortcuts Function Keystroke Notes Enter SETUP DEL 1 Load AMIBIOS “failsafe” CMOS SETUP values END Display extra AMIBIOS information at boot INS 8 Switch between AMIBIOS “Silent Boot” TAB 2, 6 graphical logo and standard text boot screen Boot from Network Device F12 1, 2 Enter SETUP after system error F1 1 Load CMOS SETUP defaults after system error F2 1 ...
Page 86 Chapter 3: Setup Function Keystroke Notes Initiate BIOS RECOVERY, preserve CMOS & CTRL‐ 7 NVRAM PGDN PopUp Boot Menu F8 or F11* 1, 2, 3 Enter SETUP (for serial console redirection) F4 1, 2, 3, 4 PopUp Boot Menu (for serial console F3 1, 2, 3, redirection) 4 Activate AMIKey Recovery Boot Services F9 1, 2, 5 Notes: 1. This keystroke can be configured to be a different value, based on the system manufacturer’s specification. The keystroke listed here is the “default” setting in AMIBIOS8. 2. This feature is not enabled in all AMIBIOS products. 3. The assigned keystroke & a short description of its function is typically displayed by the BIOS on system startup. 4. These keystrokes are only available when using the AMIBIOS “serial console redirection”, which allows access to the BIOS boot screen via a VT‐100/ANSI terminal connected to a serial port. 5.
Page 87: How To Select Menu Options
Chapter 3: Setup 7. These BIOS functions are only available during the very early stages of system initialization, also known as “boot block code”. To initiate these functions, please hold down the keys immediately after powering on the system. 8. After AMIBIOS recognizes this keystroke, the BIOS will wait and display the following message: Press <F1> to Run SETUP, Press <F2> to load default values and continue. How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values. • Use the arrow keys to select (highlight) options and menu screens. • Use the [Enter] key to select a submenu. • Use the [+] and [-] keys to change field values. • To view General Help at any time, press [F1]. • To save the changes, move the cursor to the Exit Menu, select either Save Changes & Exits, and press [Enter]. ...
Page 88: Bios Default Values
Chapter 3: Setup BIOS Default Values The following tables show default settings. On such settings as IDE drives, where there are no defaults, typical settings are shown Main Menu System Time (variable) System Date (variable) Advanced Menu CPU Configuration IDE Configuration OnBoard PCI IDE Controller [Both] Primary IDE Master [Hard Disk] Type [Auto] LBA/Large Mode [Auto] Block (Multi‐Sector Transfer) ...
Page 89 Chapter 3: Setup Primary IDE Slave [ATAPI CDROM] Type [Auto] PIO Mode [Auto] DMA Mode [Auto] Secondary IDE Master [Not Detected] Secondary IDE Slave [Not Detected] Hard Disk Write Protect [Disabled] IDE Detect Time Out (Sec) [35] ATA (PI) 80Pin Cable Detection [Device] ...
Page 90 Chapter 3: Setup Hardware Health Configuration H/W Health Function [Enabled] ACPI Configuration Advanced ACPI Configuration ACPI 2.0 Support [No] BIOS AML ACPI table [Enabled] Headless mode [Disabled] DMI Event Logging Remote Access Configuration Remote Access [Disabled] USB Configuration ...
Page 91: Pci/Pnp Menu
Chapter 3: Setup PCI/PnP Menu Plug & Play O/S [No] PCI Latency Timer [64] Allocate IRQ to PCI VGA [Yes] Palette Snooping [Disabled] PCI IDE BusMaster [Disabled] OffBoard PCI IDE Card [Auto] DMA Channel 0 [Available] DMA Channel 1 [Available] DMA Channel 3 [Available] ...
Page 92: Boot Menu
Chapter 3: Setup Boot Menu Boot Settings Configuration Quick Boot [Disabled] Quiet Boot [Enabled] Boot Type [Cold Boot] AddOn ROM Display Mode [Force BIOS] Bootup Num‐Lock [On] PS/2 Mouse Support [Enabled] Typematic Rate [Fast] System Keyboard [Present] Parity Check [Disabled] Boot To OS/2 [No] Wait For ‘F1’ If Error ...
Page 93 Chapter 3: Setup Hard Disk Drives Drive [PM‐ST320410A] Drive [SM‐ST320012A] Removable Drives Drive Floppy Drive] ATAPI CDROM Drives Drive [PS‐SR244W] Initiate Pre-boot Services [Hot Key] ...
Page 94: Security Menu
3-10 Chapter 3: Setup Security Menu Supervisor Password: :Not Installed User Password: :Not Installed Change Supervisor Password [Enter] Change User Password [Enter] Clear User Password [Enter] Boot Sector Virus Protection [Disabled] Chipset Menu Intel Montara-GML NorthBridge Configuration Primary Video Device [Auto] Graphics Mode Select ...
Page 95 Chapter 3: Setup 3-11 ICH4 Dev29 Func8, USB#1 [Enabled] ICH4 Dev29 Func1, USB#2 [Enabled] ICH4 Dev29 Func2, USB#3 [Enabled] ICH4 Dev29 Func7, EHCI [Enabled] MIDI Decode [Disabled] Adlib Range 388h‐38Bh [Enabled] LPC 4Eh‐4Fh Decode [Enabled] LPC 2Eh‐2Fh Decode [Enabled] Onboard LAN [Enabled] IDAPIC [Disabled] Extended IDAPIC [Disabled] CPU B.I.S.T. [Disabled] ...
Page 96 3-12 Chapter 3: Setup ...
Page 97: Chapter 4: Operating System Recovery
Operating System Recovery Chapter 4: Introduction This chapter discusses procedures how to recover the Operating System using the integrated or an external USB CD‐ROM drive. Note: It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide (B005‐0000‐1235) for information about that procedure. Prerequisites The following are required in order to perform an OS recovery from a CD. • Bootable CD‐ROM drive (internal or external) • Keyboard ...
Page 98: Connecting An External Cd-Rom Drive
Chapter 4: Operating System Recovery Connecting an External CD-ROM Drive If your terminal contains an integrated CD‐ROM, skip to OS Recovery Procedures. 1. Connect the external CD‐ROM (2336‐K208) drive to the USB connector on the terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB USB 2.0 DC Power DC Power AC Power 21108 ...
Page 99: Os Recovery Procedures
5. Press [Esc] to return to the Setup Utility menu. Select Save and Exit Setup. 7. As the system reboots, insert the NCR Partition Image Application CD (D370‐0605‐0100). You should see a message during boot, indicating that the CD‐ROM has been recognized. 8. At the menu, enter 1 to select the image restore function. ############################### NCR Boot CD for Partimage ############################### Select an option 1 – Restore an Image 2 – Exit to a shell 9. At the prompt, insert the CD which contains the operating system image. Press [Enter]. Windows 2000 D370‐0586‐0100 ...
Page 100 Chapter 4: Operating System Recovery 11. Press [Enter] to mount the CDROM, or [*] to cancel. +------+ Automatic mount +------+ | Please press “ok” to mount | [/dev/cdrom] on [mnt/cdrom] +----+ +----+ +-------------------------------+ Some Operating Systems occupy more than one CD. The restore program behaves differently between CDs, depending on which OS you are restoring: Win2000: The program will pause when it is time to insert the next CD, displaying the Automatic Mount message. Insert the next CD and press [Enter] to continue. WinNT: The program will pause when it is time to insert the next CD, without displaying any message. Press [Ctrl-Q] to continue. Insert the next CD and press [Enter] to continue. 12. Remove the CD from the drive. ...
Page 101: Completing The Os Installation
Chapter 4: Operating System Recovery Completing the OS Installation Windows 2000 The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers included in the disk image. Complete the installation as follows. 1. Accept the license agreement. 2. Enter the User Name and Organization. 3. Enter the Computer Name for the client. 4. Enter the Administrator’s Account Password (optional) 5. Login when prompted after the reboot. 6. Run the touch calibration (if using a touch screen). Windows NT 4.0 The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers included in the disk image. Note: The mouse port is disabled. You must use the keyboard to complete the installation. The mouse can be enabled later. Complete the installation as follows. 1. Accept the license agreement. 2. Enter the User Name and Organization. 3.
Page 102: Gold Disk Contents
Chapter 4: Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system. For each operating system, NCR strongly recommends that the drivers placed in the c:\install directory be left there for the purposes of servicing and maintaining the system. If you are using the information in this section to build your own operating system image and not using NCRʹs provided OS Recovery image as a base image, then we recommend that all installed drivers be placed in a similar c:\install directory for support. Microsoft Operating System License Agreements When purchasing a workstation or kiosk preloaded with a Microsoft operating system, the application provider must follow certain license agreement guidelines. Listed below are some of the major points of Microsoft’s “Embedded Software” agreement, which currently covers DOS, Win 3.11, Windows 95, Windows 98, Windows NT, Windows 2000, and Windows XPe. • The end user application should not permit the user (typically a cashier) to exit the application so that they may be able to browse the operating system desktop, explorer, or other Microsoft operating system user interface elements. This does not apply to servicing, upgrading, or diagnosing problems for the workstation by services or field engineers. This restriction is meant to ensure that the end user is only permitted to navigate within the confines of the end user’s application under normal operating conditions. • The NCR OS Recovery image can only be used to recover or update ...
Page 103: Operating System Restrictions
Chapter 4: Operating System Recovery Operating System Restrictions Standby and Hibernate Mode Restriction When using a 7402 terminal without a keyboard or mouse, the Windows 2000, Windows XP PRO, and Windows XP Embedded OS Standby Mode should be avoided. This mode places the hardware in a low power state that requires an interrupt to restart the processor. The Windows 2000 and Windows XP Embedded Gold Disk Images disable Standby Mode on the 7402 terminal. This mode should not be used without a keyboard or mouse. Note: Hibernate Mode is not supported. NCR 7402 Win2000OS Recovery Software (LPIN: D370-0586-0100) The NCR 7402 Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory. Installed Software: • Microsoft Windows 2000 Professional w/ SP3 • Security Rollup Package (SRP) 1 • Microsoft Internet Explorer 6.0 with SP1 (6.0.2800.1106) ...
Page 104: Software Drivers
Hampshire USB Touch available (6.07) • Promise Raid Card available Software Drivers The following drivers are not installed automatically, but can be installed from their respective locations (Readme files exist in these locations, as well): • Edgeport USB C:\Install\Drivers\Edgeport USB • Hampshire USB Touch C:\Install|Drivers\Hampshire USB Touch • Promise Raid Card C:\Install\Drivers\Promise Raid Card Special Settings Furthermore, the following settings/revisions are configured: • Sysprep.inf answer file and sysprep.bat batch file created to: Accept EULA, Preinstall the Product ID Number (PID) • Gold Drive Identification in Registry • Terminal Check utility to validate that the OS Recovery is only being installed on NCR workstations • Dynamic resolution configuration utility • Dynamic RS232 touch detection utility Note: This product should only be used on NCR 7402 terminals with a Microsoft Windows 2000 license. ...
Page 105: Recommendation
Chapter 4: Operating System Recovery Recommendation For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left intact for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR’s provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support. ...
Page 106: Ncr Realpos 7402 Winnt Os Recovery Software
4-10 Chapter 4: Operating System Recovery NCR RealPOS 7402 WinNT OS Recovery Software (LPIN: D370-0587-0100) The NCR 7402 Windows NT 4.0 Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory. Installed Software: • Microsoft Windows NT Workstation 4.0 w/ SP6a • Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1) • Intel Extreme Graphics Driver 2 13.2 Video (4.03.1381.3606) • RealTek ACʹ97 Audio (ALC201A) (A3.35) • Intel 82562 LAN driver(4.0.100.1124) • Windows Installer (2.0) • Backpack CD‐Rom available (2.04) • 3M TouchWare (5.64 SR2) • Edgeport USB available (2.20) • C&T Video available ...
Page 107 Chapter 4: Operating System Recovery 4-11 • Preinstalled NT to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Ran Sysprep (so that the mini installation will run on initial boot) with the following parameters: ‐ Automatically include PID • Host.cmd set in RunOnce to update the registry • Established a 2gb FAT16 primary system partition • Established a secondary NTFS partition that fills the remainder of the drive • Included necessary OS cab files in C:\Install • Made SP6a folder available in C:\Install (installed) • Made I386 folder available in C:\Install • Installed MS SNMP, set to Manual • Replaced the standard EULA with the NCR‐specific EULA. • TerminalCheck.exe in Run registry to determine correct hardware platform (otherwise it will shut down) • Hide MS splash screen by adding /noguiboot parameter to ...
Page 108: Recommendation
4-12 Chapter 4: Operating System Recovery Recommendation For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left in tack for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCRʹs provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support. ...
Page 109: Ncr 7402 Windows Xpe Operating System Recovery
Chapter 4: Operating System Recovery 4-13 NCR 7402 Windows XPe Operating System Recovery Software (LPIN: D370-0588-0100) The NCR 7402 Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk to the preinstalled state as shipped from the factory. Installed Software: • Microsoft Windows XPe w/ SP1 • Intel Extreme Video (6.14.10.3606) • Intel Pro/100 LAN (7.0.26.0) • Intel Chip Set Utility (5.01.1015) • RealTek Audio Driver (5.10.0.4050) • MicroTouch drivers available (5.64 SR1) • Hampshire TSHARC USB Touch Drivers available (6.07) • Edgeport USB drivers (2.30) • Globetek drivers available (2.55.4.0) •...
Page 110: Special Settings
4-14 Chapter 4: Operating System Recovery Special Settings Furthermore, the following settings/revisions are configured: • Preinstalled XPe to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Established a NTFS primary system partition that fills the entire drive • Installed RealTek Audio Driver • Installed Intel Chipset Utility • Installed Intel LAN Driver • Set virtual memory to 384 • Added NCR‐specific EULA Note: This product should only be used on NCR RealPOS 80/80c terminals with a Microsoft Windows XPe license. Recommendation For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left intact for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR’s provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar ...
Page 111: Chapter 5: Bios Updating Procedures
BIOS Updating Procedures Chapter 5: Introduction This chapter discusses procedures how to update the terminal BIOS by using the external USB CD‐ROM drive. Note: It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide (B005‐0000‐1235) for information about that procedure. Crisis Recovery In the event the BIOS becomes corrupt, such as the result of a power failure during the BIOS Update procedure, you can use the method discussed later in this chapter in the BIOS Crisis Recovery section to recover the BIOS. Prerequisites The following are required on the 7402 in order to perform a BIOS update using a CD. • Bootable USB CD‐ROM drive (2336‐K208) • Keyboard • Download the BIOS Software from the NCR website. http://www.ncr.com a. At this site, select Support. Under Related Items, Services; select Drivers and Patches. Select Retail Support Files. Select Retail Platform Software. e. Select 7402. ...
Page 112: Building The Bootable Flex Diskette
Chapter 5: BIOS Updating Procedures Building the Bootable Flex Diskette The downloaded file is a self‐extracting zip file containing the files necessary to create a bootable flex diskette that is used to perform the BIOS update. You need a system with a flex drive to perform this function. 1. Insert a flex diskette in the flex drive. 2. From a DOS box run the *.exe file that you downloaded BIOS file. This creates a FreeDOS bootable flex diskette containing the necessary files to perform the BIOS update on your terminal. 3. Use the flex diskette to create a bootable CD. Follow the CD‐ROM burner manufacturer’s recommended procedures to create the CD. ...
Page 113: Installing The Usb External Cd-Rom Drive
Chapter 5: BIOS Updating Procedures Installing the USB External CD-ROM Drive If your terminal contains an integrated CD‐ROM, skip to Updating Procedures. 1. Connect the external USB CD‐ROM drive to the USB connector on the terminal. 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB USB 2.0 DC Power DC Power AC Power 21108...
Page 114: Updating Procedures
Chapter 5: BIOS Updating Procedures Updating Procedures 1. Apply power to the terminal. 2. Press [DEL] during boot to enter Setup. At the Setup Utility menu, select Advanced BIOS Features. Set the First Boot Device to USB-CDROM. Note: The CDROM selection is used when you want to boot from an internal CD‐ROM drive. 5. Press [Esc] to return to the Setup Utility menu. Select Save and Exit Setup. 7. Insert the media containing the BIOS update software. 8. Follow the screen prompts on the client to update the BIOS. You can select two methods to run the update program. • Automatic BIOS Update – update process runs unattended Note: You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS, or if you are replacing the processor board, in which case there is not model/serial number information in the BIOS. Important: Model/Serial Number is mandatory. •...
Page 115: Bios Crisis Recovery
Chapter 5: BIOS Updating Procedures BIOS Crisis Recovery The procedures in this section provide a way to restore the BIOS resulting from a non‐recoverable condition. Note: Use this BIOS crisis recovery procedure only for a NON‐RECOVERABLE BIOS failure. A non‐recoverable BIOS state typically results from power loss during a flash BIOS update process. This is a rare occurrence and should not be confused with other hardware errors that cause a no video state. This procedure is not intended to be used for changing or upgrading an operational BIOS. Required Hardware Part Number Part Name PC with an RS‐232 port Download BIOS 497‐0408349 Cable, 9‐Pin Female to 9‐Pin PC to terminal Female RS232 connection 497‐0413418 Parallel Dongle Forces BIOS recovery Required Software Acquire the following software from NCR. NCR 7402‐4xxx BIOS and BIOS Update Software (LPIN: A370‐0056‐0100) ...
Page 116: Recovery Procedures
Chapter 5: BIOS Updating Procedures Recovery Procedures 1. Connect the Parallel Dongle to the parallel connector on the terminal. 2. Connect the two machines with an RS‐232 cable. Use COM1 on both machines. RS-232 Cable 24V USB Cash Drawer RS232/D Line In RS232/E RS232/F Mouse Line Out RS232/B Parallel Kybd RS232/A 12V USB 12V USB RS-232 (COM1) 21095 3. Boot the PC in the DOS mode. (If you are using CD‐ROM media boot with CD‐ROM support drivers.) ...
Page 117 Chapter 5: BIOS Updating Procedures 6. On the PC, change directory to the CD‐ROM drive. E: [Enter] 7. Enter the update command: EMBflash [Enter] 8. Select the number for the 7402 terminal from the menu list: 1) 7454 2) 7401 3) 7452 4) 7453 5) 7455 6) 7460 7) 7451 8) 7456 9) 7458 9 [Enter] A blue screen displays as the program runs, showing the program progress, followed by a green screen, indicating a successful load. PhoenixPhlash Status Flash memory has been successfully programmed PRESS ANY KEY TO EXIT 19502 ...
Page 118: Cable/Connector Pin-Out Information
Chapter 5: BIOS Updating Procedures Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 19513 RS-232 Cable 9-Pin 9-Pin D-shell D-shell Receptacle Receptacle 19512 ...
Page 119: Chapter 6: 2X20 Customer Display
2x20 Customer Display Chapter 6: Introduction The 2x20 Customer Display consists of a Vacuum Florescent Display (VFD) with two rows of twenty 5x8 dot matrix characters, an RS‐232 serial interface, driver circuitry, DC to DC/AC converter, and a character generator. General Specifications Item Value Number of characters 2 Rows x 20 Characters Character Configuration 5x8 Character Height 8.86 mm Character Width 3.90 mm Character Pitch 5.15 mm Line Pitch 9.64 mm Peak Wavelength of Illumination 505 mm Luminance 350 Cd/m2 (102 fL) (Minimum), 700 Cd/m2 (204 fL) (Typical) Serial Communication Interface The display receives commands and data from the host using an RS‐232 serial interface, framed at 9600 baud, 8 data bits, no parity, and one stop bit. ...
Page 120: Command Codes
Chapter 6: 2x20 Customer Display Command Codes User Defined Character Definition (08h, CODE, Byte1…Byte5) This command defines a user defined character (UDC). The UDC character code is set by the CODE byte and must be 00H to 07H. All other values for CODE will this command. The five bytes following a valid CODE byte define the character. D1 through D40 represent the character dots. A (1) indicates the dot is on and (0) indicates the dot is off in the following format: D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 D17 D18 D19 D20 D21 ...
Page 121: Character Table Select (09H, Table Code)
Chapter 6: 2x20 Customer Display Character Table Select (09h, TABLE CODE) This command selects which character table to display. The TABLE CODE byte determines the character set as defined in the table below. If bits 0 to 3 are all zero then this command is ignored. When a new character table is selected all characters on the display will be updated to display the character of the new table. After a reset the character table is set to Table 1. Table Code Character Table 01h Table 1 02h Table 2 03h Table 3 04h Table 4 Clear Display (12h) This command sets all 40 characters to 20h (space) and moves the cursor to the first position of the top line. Luminance Control (11h, LUMINANCE) This command selects the display luminance. The LUMINANCE byte ...
Page 122: Cursor Position (10H, Position)
Chapter 6: 2x20 Customer Display Cursor Position (10h, POSITION) This command sets the cursor position. The POSITION byte moves the cursor position according to the table below. The next character byte writes to the new position and the cursor auto‐increments to the next position. This command is ignored if the POSITION byte value is greater than 27h. 00h 01h 02h 03h 04h 05h 06h 07h 08h 09h 0Ah 0Bh 0Ch 0Dh 0Eh 0Fh 10h 11h 12h 13h 14h 15h 16h 17h 18h 19h 1Ah 1Bh 1Ch 1Dh 1Eh 1Fh 20h 21h 22h 23h 24h 25h 26h 27h ...
Page 123: Cp437
Chapter 6: 2x20 Customer Display CP437 ...
Page 124: Cp858
Chapter 6: 2x20 Customer Display CP858 ...
Page 125: Cp866
Chapter 6: 2x20 Customer Display CP866 ...
Page 126: Cp932
Chapter 6: 2x20 Customer Display CP932 ...
Page 127: Chapter 7: Integrated Apa Customer Display
Integrated APA Customer Display Chapter 7: Introduction The APA (All Points Addressable) Customer Display consists of a 128 by 64 dot matrix graphic Vacuum Fluorescent Display (VFD), an RS‐232 serial interface, driver circuitry, DC to DC/AC converter, and a character generator. The module is capable of displaying 64 luminance levels and 4 grayscale levels. General Specifications Item Value Number of Dots 128 x 64 Dot Height 0.5 mm Dot Width 0.5 mm Dot Pitch 0.65 mm Pattern Width 83.05 mm Pattern Height 41.45 mm Color of Illumination Green (x = 0.235, y = 0.405) Luminance 250 Cd/m2 (73 fL) (Minimum), 500 cd/m2 (146 fL) (Typical) Serial Communication Interface The module receives commands and data from the host over an RS‐232 single wire serial interface framed with one start bit, 8 data bits, and one stop bit. The baud rate is 115.2K or 9600 if JP1 is placed on the PCB. ...
Page 128: Architecture
Chapter 7: Integrated APA Customer Display Architecture Display Data RAM The on‐board Display Data RAM (DDRAM) stores the pixel information used for displaying images. DDRAM is divided into two equal sections, Display 0 and Display 1. The image in either section can be displayed and/or updated at any time using the D and H display control bits. Both DDRAM sections are further divided into 4 equal pages, Page 0 through Page 3. These pages are used to display 4‐level grayscale images. ...
Page 129 Chapter 7: Integrated APA Customer Display Display Page Map Image data for the 8192 pixels of each display page is stored as 1024 bytes, which are addressed via the X Address Register (XAR) and the Y Address Register (YAR). The XAR corresponds to the display row, 8 pixels tall, and the YAR corresponds to the display column, 1 pixel wide, of a particular byte. The most (least) significant bit, B7 (B0), of each byte corresponds to the bottom (top) pixel of that address. ...
Page 130: Monochrome Display Mode
Chapter 7: Integrated APA Customer Display Monochrome Display Mode In the monochrome display mode, image data is stored in DDRAM Page 0 only. Image data bits stored as logic 1ʹs are illuminated and bits stored as logic 0ʹs are dark. Overall luminance can be controlled to 64 levels. ...
Page 131: Grayscale Display Mode
Chapter 7: Integrated APA Customer Display Grayscale Display Mode In the grayscale display mode, image data is stored in DDRAM Pages 0, 1, 2, and 3. The display controller combines the data from all 4 pages to create a grayscale image. Image data bits add 25% relative luminance to the image for each page they are stored in as logic 1ʹs. All of the 8192 pixels in an image can be configured for 0%, 25%, 50%, 75%, or 100% relative luminance independently. Overall luminance can also be simultaneously controlled to 64 levels. ...
Page 132: Display Control Bits
Chapter 7: Integrated APA Customer Display Display Control Bits Display Control Description 0 DDRAM Display 0 selected for host communications H (default) 1 DDRAM Display 1 selected for host communications 0 DDRAM Display 0 image displayed (default) D 1 DDRAM Display 1 image displayed 0,0 DDRAM Page 0 selected for host communications (default) P1, 0,1 DDRAM Page 1 selected for host communications P0 1,0 DDRAM Page 2 selected for host communications 1,1 DDRAM Page 3 selected for host communications 0 Monochrome display mode selected (default) G 1 Grayscale display mode selected 0 XAR and YAR increment after a data write (default) ...
Page 133: Command Codes (00H - 0Fh)
Chapter 7: Integrated APA Customer Display Command Codes (00h - 0Fh) Reset (00h) This command resets the module to the following conditions: • 0% luminance XAR and YAR set to 0 • Entire DDRAM cleared • All display control bits set to 0 • Data write mode set to default mode (overwrite) • Character size set to 5x7 • Character luminance set to 100% Set Luminance (01h, LUMINANCE) This command sets the overall display luminance to 1 of 64 levels. Bits 5 through 0 of the LUMINANCE byte select the luminance level, bits 7 and 6 are ignored. LUMINANCE Byte Display Luminance 00h 0% 01h 1.5% ...
Page 134: Set X Address Register (03H, Xar)
Chapter 7: Integrated APA Customer Display Set X Address Register (03h, XAR) This command sets the XAR. Bits 2 through 0 of the XAR byte are used, bits 7 through 3 are ignored. Set Display Control Bits (04h, DCB) This command sets the display control bits. Bits 5 through 0 of the DCB byte are used, bits 7 and 6 are ignored. DCB Byte B7 B6 B5 B4 B3 B2 B1 B0 x x I/D G P1 P0 D H Write Data Byte (05H, DATA) This command writes the DATA byte, using the current data write ...
Page 135: Write Data W/Shift
Chapter 7: Integrated APA Customer Display Write Data w/Shift (07h, DIRECTION, ROW, BYTE1, BYTE2,... BYTE32) This command shifts the image data, selected by the ROW byte and the data control bits, one column to the left or right depending on the DIRECTION byte and fills the empty column in DDRAM with new data. Data shifted off the end of each row is lost. Bit 0 of the DIRECTION byte selects the shift direction, 0=left, 1=right, bits 7 through *2 are ignored. Each bit of the ROW byte selects whether a given row is shifted or not, 1=row is shifted, 0=row not shifted. ROW byte bit 0 represents the top row (XAR=0), bit 1 the next row (XAR=1),... and bit 7 the bottom row (XAR=7). The data bytes, BYTE1, BYTE2,... BYTE32 fill the empty column from the top row to the bottom row skipping non‐shifted rows, starting with Page 0 followed by Pages 1, 2, and 3 when in the grayscale mode. One data byte is required for each row shifted when in the monochrome mode (G=0), 4 are required for each row shifted when in the grayscale mode (G=1). The XAR, the YAR, and the display control bits are not affected by this command. * ‐ If bit 1 of the DIRECTION byte is set, the module will use BYTE1 as the character code and BYTE2 as the character column number for the ʺnewʺ data for filling the empty column in DDRAM. ...
Page 136: Data Write Mode (08H, Mode)
7-10 Chapter 7: Integrated APA Customer Display Data Write Mode (08h, MODE) This command determines how incoming data and characters will be combined with existing data in DDRAM. Mode Byte Description DATA => DDRAM (default) x x x x x 0 0 0 DATA AND DDRAM => DDRAM x x x x x 0 0 1 DATA OR DDRAM => DDRAM x x x x x ...
Page 137: Invert Screen (0Ah)
Chapter 7: Integrated APA Customer Display 7-11 Invert Screen (0Ah) This command logically inverts (0ʹs become 1ʹs, 1ʹs become 0ʹs) the contents of DDRAM selected by the H and G bits. In the monochrome mode (G=0) only Page 0 is affected. The XAR, the YAR, and the data control bits are not affected by this command. Reserved (0Bh - 0Fh) These codes are reserved for future use and are currently ignored by the module. Character Codes (10h - FFh) Data values received by the module that are within the range 10h through FFh, are character codes. The character selected from the character table by the character code is written, using the current character write and data write modes, into the DDRAM location addressed by the XAR, the YAR, the data control bits. The XAR and YAR point to the DDRAM location that the left hand side of a 5x7 (upper left hand side of a 10x14) character will be stored. This command adds 1 *blank column to 5x7 characters or 2 *blank columns to 10x14 characters, for character spacing. This command also automatically increments (I/D=0) or decrements (I/D=1) the X and Y address registers to point to the next character (some characters are wider than others, see font table for sizes). YAR overflows, 127 to 0, increment the XAR (by 2 for 10x14 characters) and YAR underflows, 0 to 127, decrement the XAR (by 2 for 10x14 characters). Characters are top‐justified leaving the bottom pixel row (2 pixel rows for 10x14 characters) *blank. ...
Page 138: 5X7 Character Table
7-12 Chapter 7: Integrated APA Customer Display 5X7 Character Table ...
Page 139: 10X14 Character Table
Chapter 7: Integrated APA Customer Display 7-13 10x14 Character Table ...
Page 140: Command Execution Times
7-14 Chapter 7: Integrated APA Customer Display Command Execution Times The following table lists all available commands and their corresponding execution times. There are no delays required between command and parameter bytes in a multi‐byte commands. All times shown below are measured from the receipt of the last byte (except for the Write Data Page command). Command Code Execution Time Unit Monochrome Grayscale Reset 00h 27 27 ms Set Luminance 01h N/A *see note 1 ms Set Y Address Register 02h N/A ms *see note 1 Set X Address Register 03h ...
Page 141: Chapter 8: Cash Drawer Interface
Cash Drawer Interface Chapter 8: Introduction This document is intended to be a guide for writing software to use the 7402 cash drawer interface. It is intended to assist software engineers to design and code software to control the cash drawer port. This is not a specification on the cash drawer interface. The sample code included has not been compiled or tested but can be helpful in coding the cash drawer interface. The 7402 cash drawer interface has unique signals to: • control the cash drawer solenoid(s) for up to 2 cash drawers. • enable the arming of an external driving circuit. • for reporting the status of the drawer, either open or close (input signal). Logic Description long Initialize( ); Initialize () creates the mutex handles and opens the NCR port driver if the OS requires it. void Terminate(); Terminate() closes the handles to the mutexes and the NCR port driver if opened. long OpenPort(); OpenPort () initializes the port by calling QueryConf() and sets the solenoid control bits and the arming bit to inputs. ...
Page 142 Chapter 8: Cash Drawer Interface long OpenDrawer(); OpenDrawer (), sets the control bits to output, enables the arming circuitry using the arm bit, energizes the solenoid of the selected drawer, waits a constant time, then releases the cash drawer solenoid(s) bit(s) and disables the arming circuit. These output bits are then configured as inputs again. This method uses SetState() for controlling the drawer. See the section on Hardware/Firmware Interfaces for more detail. void ClosePort(); ClosePort() resets the port opened status flag to false. DWORD GetDrawerStatus(); GetDrawerStatus (), reads from the port that monitors the cash drawer status bit and masks unused bits to determine the drawer state. This method uses ReadIOPort () for monitoring the status bit. See the section on Hardware/Firmware Interfaces for more detail. BOOL SetState( DWORD dwState ); SetState (), uses the constant masks to create the data to write to the port that control the cash drawer solenoid(s) bit(s). This method uses WriteIOPort () for controlling the solenoid(s). See the section on Hardware/Firmware Interfaces for more detail. BOOL QueryConf(); In QueryConf(), we must initiate a configuration cycle with the PCI registers that control the cash drawer solenoid(s) and monitor the status bit. Interaction with GPIO_BASE (General Purpose I/O Base Address Register) takes place in order to determine the port address used for controlling the solenoid(s) and for monitoring the status bit. See the section on Hardware/Firmware Interfaces for more detail. ...
Page 143 Chapter 8: Cash Drawer Interface BOOL WriteIOPort( DWORD databytes, WORD ioport ); WriteIOPort (), writes data to the port that control the cash drawer solenoid(s) bit(s). This method uses the port address obtained in QueryConf() for controlling the solenoid(s). See the section on Hardware/Firmware Interfaces for more detail. BOOL ReadIOPort( DWORD *databytes, WORD ioport ); ReadIOPort (), reads from the port that monitors the cash drawer status bit. This method uses the port address obtained in QueryConf() for monitoring the status bit. See the section on Hardware/Firmware Interfaces for more detail. ...
Page 144: Component Architecture
Chapter 8: Cash Drawer Interface Component Architecture The developer should provide a description, either textually or diagrammatically (i.e., block diagram), of how the components of the module subsystem interact in this sub‐section. The member function Initialize() is subsequently called to open the NCR Windows NT port driver (if applicable) and perform other initialization tasks. Then, the device’s OpenPort() member function is called to make the device available, at which time QueryConf() is called. Once the device has been configured, the member functions OpenDrawer(), GetDrawerStatus() and SetState() can be called to interact with the cashdrawer. These methods themselves invoke the member functions WriteIOPort() and ReadIOPort() to actually send and receive data to the cashdrawer via the port addresses obtained in QueryConf(). Code Changes Following is an enumeration of the code changes needed to support the 7402: The interface of the new device supports two separate fields for GPIO select port address (read/write) and solenoid and status bit port address (read/write). The chip GPIO bits must be selected for use as GPIO and as either input or output. It is desired that the driving circuit be disabled at power on and when not actively driving the solenoid. Two output control implementations will be used: 1. Use the m_nIOPort_Select address register to set the solenoid bit to an output function before driving the bit high using m_nIOPort, set the solenoid bit low after the charging time and then setting the bit function to input using m_nIOPort_Select. ...
Page 145 Chapter 8: Cash Drawer Interface 2. Use the arming bit at address m_nIOPort to enable an external driving circuit, set the solenoid bit high, set the solenoid low after the charge time and finally disable the arming bit. QueryConf(): QueryConf() uses the PCI configuration cycle protocol at Bus 0, Device 31 and Function 0 and offset 0x58 to obtain the contents of GPIOBase register. When GPIOBase is referenced in the following paragraphs it is referring to the contents of register GPIOBase [15:6]. The primary differences are: a. One port address needs to be configured for reading the status bit and reading/writing to control the cash drawer solenoids, and if necessary the ARM bit using register GPIO Level for Input or Output 2 Register (GP_LVL2) offset GPIOBase + 0x38. b. GPIO must be selected for use as GPIO through register GPIO Use Select 2 Register (GPIO_USE_SEL2) offset GPIOBase + 0x30. c. GPIO bits used by the cash drawer must be selected as either input or output through GPIO Input/Output Select 2 Register(GP_IO_SEL2) GPIOBase + offset 0x34. d. An ARM bit may need to be setup as output and controlled with the solenoid and status port address. This bit enables the driving circuit for the solenoid outputs. ...
Page 146: Hardware/Firmware Interfaces
Chapter 8: Cash Drawer Interface Hardware/Firmware Interfaces In some previously supported models, no preliminary interaction with the hardware was required to determine the port address(s) used for communication with the cash drawer; these data were instead obtained from the registry. For the 7402, the port address is set dynamically by the BIOS and hence the hardware must be queried to obtain this information. This dictates the need for the generation of a configuration cycle as described previously. Configuration mechanism one utilizes two 32bit I/O ports located at addresses 0x0CF8 and 0x0CFC. These two ports are: • 32‐bit configuration address port ‐ occupying I/O addresses 0x0CF8 through 0x0CFB. • 32‐bit configuration data port ‐ occupying I/O addresses 0x0CFC through 0x0CFF. Accessing a PCI function’s configuration port is a two step process: • Write the target bus number, physical device number, function number and doubleword number to the configuration address port • Perform an I/O read from or a write to the configuration data port. The ICH4 Configuration Address Register should be defined as follows: • Configuration Space Mapping enabled • Bus number 0 • Device number 31 • Function number 0 • GPIO base register offset address 0x58 ...
Page 147 Chapter 8: Cash Drawer Interface Within the ICH4, the General Purpose I/O ports are addressed using an offset read from the GPIO Base Address Register, [GPIOBASE] (offset 0x58). The base address included in Bits [15:6] is assigned by the BIOS. The GPIO Control Register [GPIO_CNTL] (offset 0x5C) has a R/W bit [4] that enables(1)/disables(0) the decode of the I/O range pointed to by the GPIO Base register and enables/disables the GPIO function. The GPIO Control Register is set by the BIOS to enable GPIO. Intel 82801DB ICH4 Datasheet ® GPIO_USE_SEL2—GPIO Use Select 2 Register Offset Address: GPIOBASE +30h Attribute: R/W Default Value: 00000FFFh Size: 32-bit Lockable: No Power Well: Core Bit Description 31:0 GPIO_USE_SEL2[43:32] — R/W. Each bit in this register enables the ...
Page 148 Chapter 8: Cash Drawer Interface GP_LVL2—GPIO Level for Input or Output 2 Register Offset Address: GPIOBASE +38h Attribute: R/W Default Value: 00000FFFh Size: 32-bit Lockable: No Power Well: See below Bit Description Always 0. No corresponding GPIO. 31:12 11:0 GP_IO_SEL2[43:32] — R/W. When set to a 1, the corresponding GPIO signal (if enabled in the GPIO_USE_SEL2 register) is programmed as an input. When set to 0, the GPIO signal is programmed as an output. Bit Description 31:12 Reserved.
Page 149 Chapter 8: Cash Drawer Interface GPIO 35 CD_ARM Output 0, low Drawer(s) solenoid signals enabled. Output 1, high disabled. There is only one cash drawer status signal CD_SW_AB. It is the status of either cash drawer or both cash drawers. ...
Page 150: Dependencies/Assumptions/Constraints
8-10 Chapter 8: Cash Drawer Interface Dependencies/Assumptions/Constraints Hardware Dependencies Constraint: For systems in which two cashdrawers are in use on the Darlington, the drawers must share a status bit using a ‘Y’ cable. Software Dependencies NCR Windows NT Port Driver (NCRKMPDR.sys). Sample Code CPP Source File: DarlingtonCDSample.cpp long Initialize( ) // Init -- I/O Port -- Standard Configuration Register Address for PCI Devices m_nIOConf = 0x0CF8; // Read -- I/O Port -- If these defaults are left unchanged, errors will be...
Page 151 Chapter 8: Cash Drawer Interface 8-11 // -rtf- Create a security attribute allowing global access GetGlobalSA( _T("CreateFile"), _T("NCRKPDev"), &m_Attributes, &m_SD g_hPortDrvr = CreateFile( "\\\\.\\NCRKPDev", // Open the Device "file" GENERIC_WRITE | GENERIC_READ, FILE_SHARE_READ | FILE_SHARE_WRITE, (LPSECURITY_ATTRIBUTES) &m_Attributes, // no security OPEN_EXISTING, // flags NULL);...
Page 152 8-12 Chapter 8: Cash Drawer Interface // Lock Mutex when accessing shared memory WaitForSingleObject( g_hSharedMemoryMutex, INFINITE ); g_hHWPortMutex = CreateMutex( &m_Attributes, FALSE, (LPCTSTR) sData ); if ( g_hHWPortMutex != NULL ) m_pDC->DCPrintf( DCM_APIHIGH, _T(" ..create m_hPowerMutex") ); // Create a security attribute allowing global access GetGlobalSA( _T("mutex"), _T("NCRPowerSharingMutex"), &m_Attributes, &m_SD );...
Page 153 Chapter 8: Cash Drawer Interface 8-13 /////////////////////////////////////////////////////////////// void Terminate() if ( m_bInitialized ) // Lock Mutex when accessing shared memory WaitForSingleObject( g_hSharedMemoryMutex, INFINITE ); CloseHandle( m_hPowerMutex ); CloseHandle( g_hHWPortMutex ); // TAR 95236 // if the NT port driver was opened... if (m_bPortDrvr ) // close the file handle m_bPortDrvr = FALSE;...
Page 154 8-14 Chapter 8: Cash Drawer Interface RetStatus = CDD_E_IOFAILURE; Result = _T("I/O read operation failed"); else if ( !WriteIOPort( sBytes | CD7402SELECT_GPI, m_nIOPort_select)) // Darlington 1 = select input // Error logged in WriteIOPort RetStatus = CDD_E_IOFAILURE; Result = _T("I/O write operation failed"); //** set solenoid bits de-activated, even though they are supposed to be inputs now if ( !ReadIOPort(&sBytes, m_nIOPort) )
Page 155 Chapter 8: Cash Drawer Interface 8-15 /////////////////////////////////////////////////////////////////////// void ClosePort() if ( m_bIFOpened ) m_bIFOpened = FALSE; ////////////////////////////////////////////////////////////////////////////// // CDevice7402::OpenDrawer [called from polling thread] long OpenDrawer() long RetStatus; CString RetString; WaitForSingleObject( g_hHWPortMutex, INFINITE ); // TAR 95236 if ( m_bIFOpened ) WaitForSingleObject( m_hPowerMutex, INFINITE );...
Page 156 8-16 Chapter 8: Cash Drawer Interface }//SetState( STATE_RELEASE ) else RetStatus = OPOS_E_NOEXIST; ReleaseMutex( m_hPowerMutex ); ReleaseMutex( g_hHWPortMutex ); return RetStatus; ////////////////////////////////////////////////////////////////////////////// // CDevice7402::GetDrawerStatus [called from polling thread] // Return Value: DrawerStatus DRAWER_OPENED DRAWER_CLOSED DWORD GetDrawerStatus() int Result; CString ResString; DWORD bMask;...
Page 157 Chapter 8: Cash Drawer Interface 8-17 if ( sResult ) if ( sBytes & bMask ) // bit = 1 means drawer CLOSED for DARLINGTON ResString = _T("CLOSED"); Result = DRAWER_CLOSED; else ResString = _T("OPENED"); Result = DRAWER_OPENED; }//sResult return Result; ////////////////////////////////////////////////////////////////////////////// // CDevice7402::SetState BOOL SetState( DWORD dwState )
Page 158 8-18 Chapter 8: Cash Drawer Interface result = FALSE; if(result) switch( m_nDrawerNumber ) case 1: // set solenoid bit high, arm bit low bMask = CD7402DRWR1SOLENOID; break; case 2: bMask = CD7402DRWR2SOLENOID; break; // Read solenoid bit if ( ReadIOPort(&oBytes, m_nIOPort) ) switch (dwState) case ( STATE_RELEASE ): // activate solenoid (open cash drawer)
Page 159 Chapter 8: Cash Drawer Interface 8-19 else // Error logged in ReadIOPort result = FALSE; //result return result; ////////////////////////////////////////////////////////////////////////////// // CDeviceDarlington::QueryConf - /*Configuration mechanism one utilizes two 32bit I/O ports located at addresses 0x0CF8 and 0x0CFC. These two ports are: ·...
Page 160 8-20 Chapter 8: Cash Drawer Interface · GPIO 34 CD_SOL_B output 0, low turn off solenoid B. Output 1, high Activates Solenoid B. · GPIO 32 CD_SW_AB input 1, high Drawer(s) open. Input 0, low Drawer(s) closed. · GPIO 35 CD_ARM output 0, low Drawer(s) solenoid signals enabled.
Page 161 Chapter 8: Cash Drawer Interface 8-21 UCHAR uc_gp_offset = 0x38; //DWORD IOoffset for the GPIO solenoid and status bits // GPI[34:32] are bits 2:0 UCHAR uc_gpsel_offset = 0x34; //DWORD IOoffset for the GPIO select register // GPO[34:32] are bits 2:0 UCHAR uc_gpuse_offset = 0x30;...
Page 162 8-22 Chapter 8: Cash Drawer Interface NULL ) == FALSE ) // NULL means wait till I/O completes. DWORD hr = GetLastError(); result = FALSE; return result; else SetFilePointer( g_hPortDrvr, (m_nIOConf+4), (PLONG)&FileOffset, FILE_BEGIN); //TIGER +4 // get GPIO base address if ( result &&...
Page 163 Chapter 8: Cash Drawer Interface 8-23 if ( ReadIOPort(&sBytes, nUsePort) ) sBytes = sBytes | CD7402USE_GPIO; //35:32 bits as GPIO // write new USE result = WriteIOPort( sBytes, nUsePort ); else result = FALSE; // Read select register if (( ReadIOPort(&sBytes, m_nIOPort_select) ) && result) sBytes = sBytes | CD7402SELECT_GPI;...
Page 164 8-24 Chapter 8: Cash Drawer Interface //*********TIGER Write Register address dword to IOPort*************** SetFilePointer( g_hPortDrvr, ioport, (PLONG)&FileOffset, FILE_BEGIN); m_pDC->DCPrintf( DCM_APILOW, _T("*CDeviceNCR7402:WriteIO: databytes= %X; IOPort= %X"), databytes, ioport ); if ( WriteFile( g_hPortDrvr, // Handle to device (LPSTR) &databytes, (DWORD) 4, // Length of buffer in bytes &DataWritten, // bytes written...
Page 165 Chapter 8: Cash Drawer Interface 8-25 (LPSTR) databytes, // address of data buffer (DWORD) 4, // Length of buffer in bytes &DataRead, // bytes read NULL ) == FALSE ) // NULL means wait till I/O completes. DWORD hr = GetLastError(); result = FALSE;...
Page 166: Header File: Darlingtoncdsample.h
8-26 Chapter 8: Cash Drawer Interface Header file: DarlingtonCDSample.h ///////////////////////////////////////////////////////////////////////////// // NCR7402 (Darlington Motherboard) Modifications start here //////////// // - 7402 cash drawer port definitions /*INTEL ICH4 South Bridge used to control cash drawer. They are defined as below: · GPI 32 CD_SW_AB input 1, high Drawer(s) CLOSED.
Page 167 Chapter 8: Cash Drawer Interface 8-27 DWORD GetDrawerStatus(); BOOL SetState( DWORD dwState ); BOOL QueryConf(); BOOL WriteIOPort( DWORD databytes, WORD ioport ); BOOL ReadIOPort( DWORD *databytes, WORD ioport ); //..end..
Page 168 8-28 Chapter 8: Cash Drawer Interface...
Page 169: Chapter 9: Touch Screen Calibration
Touch Screen Calibration Chapter 9: Calibration Guidelines Observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the initial installation. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate after replacing any component in the terminal. • Recalibrate after running the Stabilize Cursor or 25‐Point Linearization procedures. • Recalibrate whenever a customer reports a touch screen problem. • The Touch Screen can be calibrated using TouchWare (Windows) or Microcal (DOS). • If the Touch Screen, Hard Drive, or the Retail Daughter Card is replaced, the 25‐Point Linearization procedure must be performed (Windows only). • If the calibration is consistently off, even after performing the TouchWare 2‐Point Calibration, then perform the Restore Defaults function and the 25‐Point Linearization. This should be done before resorting to touch screen glass replacement. • Recalibrate the first time you use a new screen resolution ...
Page 170: Calibration Using Touchware (Windows)
Chapter 9: Touch Screen Calibration Calibration Using TouchWare (Windows) From the Windows Start button, select Settings→Control Panel→TouchWare. 2. From the MicroTouch Touchscreen Properties screen, select Calibrate to begin calibration. ...
Page 171 Chapter 9: Touch Screen Calibration 3. Place your finger on the target that has a finger icon pointing towards it and hold it until Touch Enable is displayed beside the finger icon. Note: There are two‐target or four‐target calibration methods available. The following screen is shows the two‐target method. For best results, press the target as accurately as possible. Hold your finger in place until notified by the target and then lift your finger off the target. 4. Repeat this procedure for the other target. ...
Page 172 Chapter 9: Touch Screen Calibration 5. A Warning dialog box is displayed while the data is saved. Do not touch the screen until this dialog box is no longer displayed. 6. Test the calibration by moving your finger around on the screen and verifying that the cursor follows your finger. 7. Select Done. 8. If you are satisfied with the calibration results you can select Close to exit the TouchWare program. Otherwise, perform the 25‐Point Linearization and 16‐Point Accuracy Test in the following section. ...
Page 173: 25-Point Linearization Procedure
Chapter 9: Touch Screen Calibration 25-Point Linearization Procedure The 25‐Point Linearization should normally only be done if the Touch Screen, Hard Drive, or Retail Daughtercard has been replaced. However, if there is a calibration error around the edges of the screen that is not resolved by the Standard 2 or 4‐Point Calibration, you may also try the 25‐Point Linearization method. 1. In TouchWare, go to the Tools tab and Select the Linearize button. Perform the 25‐Point Linearization and 16‐Point Accuracy Test. If the Linearize button is grayed out (not accessible) you have to enable the feature. Enabling the Linearization Function a. Select the Options button ...
Page 174 Chapter 9: Touch Screen Calibration b. Select the Advanced button. In the list of Advanced Features. Check the box for Enable Linearization. None of the other items should be checked. d. Select the Close ‐> Close to return to the Tools tab. You can now select the Linearize button. ...
Page 175 Chapter 9: Touch Screen Calibration 2. Perform the 25‐Point Linearization. Use the same method for touching the targets as you used in the TouchWare 2‐Point Calibration procedure. 3. After touching all 25 points select the Continue button to perform the 16‐Point Accuracy Test or select Done to save the Linearization Data. If neither is selected the program will time out and the Original Linearization Data will be restored. ...
Page 176 Chapter 9: Touch Screen Calibration 4. Perform the 16‐Point Accuracy Test. Touch each of the targets to check the accuracy of the calibration. As each target is touched the vertical/horizontal Error Range is displayed. The acceptable range is 1.00%, 1.00%. If you are still having calibration problems perform the Restore Defaults Function. Note: If you ever find the system to be far out of calibration, for example if you touch the upper right corner and the cursor goes to the upper left corner, first perform the 2‐Point Calibration. If this does not resolve the problem then perform a Restore Defaults Function. ...
Page 177: Restore Defaults Function
Chapter 9: Touch Screen Calibration Restore Defaults Function This procedure returns the touch firmware to the factory default values and is performed to correct severe touch calibration problems. Note: A keyboard is required for this procedure. 1. In TouchWare, go to the Tools tab and Select the Terminal button. ...
Page 178 9-10 Chapter 9: Touch Screen Calibration 9. At the Terminal screen enter [CTRL A]. A smiley face is displayed. 10. Enter [Shift RD] [Enter]. A smiley face followed by a zero [0] is displayed indicating successful restore. 11. Enter [Alt X] to exit the program. 12. Restart the system. 13. Perform the 25‐Point Linearization and the TouchWare 2‐Point Calibration and procedures. ...
Page 179: Calibration Using Microcal (Dos)
Chapter 9: Touch Screen Calibration 9-11 Calibration Using Microcal (DOS) Note: Customers who are running a Windows application should always use TouchWare to calibrate. Do not boot into DOS and run Microcal. The Microcal calibration program looks at where your finger is when you lift it off the screen, not where you touch it. Therefore, calibrate the screen as follows: 1. Touch the screen near the calibration target. 2. Keep your finger on the screen and slide it to the center of the target. 3. Hold your finger firmly on the target for two seconds, then lift it off. 4. Verify that the calibration was set accurately before making a service call. Perform the calibration again if necessary. If the cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it. 1. Set the video resolution by going to the Tools menu, Video and selecting 800 x 600 256 colors (12 inch display) or 1024x768 (15 inch display). ...
Page 180 9-12 Chapter 9: Touch Screen Calibration Application software can possibly generate a dialog box from the Touch Driver, with the message that the touch screen needs to be recalibrated. If the screen appears to be working normally, then this message can be ignored. There will be a check box labeled Do not show this message again. Make sure this box is checked. The DOS command line on the 7402 is usually: Microcal.exe /c3 /ill unless the serial port setting has been changed. ...
Page 181: Summary
Chapter 9: Touch Screen Calibration 9-13 Summary If there is a Touch Screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate (2‐Point or 4‐Point). 2. If recalibration is unsuccessful after two attempts, then run the Noise Check to change the frequency (DOS) or the Linearization (Windows). 3. Reset Defaults. 4. If you are still unable to calibrate, change the touch screen glass. (First check the cable connections on the Touch Screen glass. 5. The final step is to replace the Retail Daughtercard. If this corrects the problem, then the old glass is probably OK to reuse. If there are problems in detecting the Touch Controller then: 1. Check that all harnesses on the Retail Daughtercard are connected and firmly seated. 2. Uninstall the Touch Driver; reinstall. 3. Check the BIOS settings for COM3 Serial Port. 4. Replace the Retail Daughtercard. When you replace the Retail Daughtercard or re‐image the Hard Drive, Windows displays a dialog box indicating that the Hardware Calibration Data does not match the Windows Registry settings. Answering either OK or Cancel is not important, provided you perform the 25‐Point Linearization before placing the terminal back into service. ...
Page 182 9-14 Chapter 9: Touch Screen Calibration...
Page 183: Printer Cables
Cables Appendix A: Printer Cables USB+Power Beige Black 497-0424888 - 1 m 497-0430301 - 1 m (1416-C713-0010) (1416-C881-0010) 497-0424501 - 4 m 497-0430300 - 4 m (1416-C713-0040) (1416-C881-0040) USB (Printer) 24V USB+ Power (Printer) (Terminal) 19307a USB+Power (Power Only) Black Beige 497-0430305 - 1m 497-0424887 - 1m...
Page 184 Appendix A: Cables RS-232 (9-Pin to 9-Pin) (Beige) (Black) 497-0408349 - 0.7 m 497-0430266 - 1.0 m (1416-C359-0007) (1416-C879-0010) 497-0407943 - 4 m 497-0430265 - 4 m (1416-C266-0040) (1416-C879-0040) 497-0409379 - 15 m (1416-C266-0152) 9-pin 9-pin D-shell D-shell Receptacle Receptacle RS-232 RS-232 (Printer)
Page 185: Scanner Cables
Appendix A: Cables Scanner Cables 7872 or 7875 Scanner/Scale (RS-232) Modular D-Shell 497-0300422 - 4 m 10-Pin 9-Pin (1416-C019-0040) Plug Receptacle RS-232 RS-232 (Terminal) (Scanner) 15479a 7892 Scanner (Powered RS-232) 497-0425593 - 3.0 m (1416-C643-0030) D-Shell Modular 9-Pin 10-Pin Receptacle Plug RS-232...
Page 186: 7837 Scanner (Powered
Appendix A: Cables 7837 Scanner (Powered RS-232) 497-0412952 - 2.5 m (1416-C430-0025) Powered Scanner RS-232 (7402/7448) D-Shell Modular 9-Pin 10-Pin Receptacle Plug 21153 7837 Scanner (RS-232, External Power) External Power 497-0412951 - 2.5 m (1416-C429-0025) RS-232 Scanner (Terminal) D-Shell Modular 9-Pin 10-Pin...
Page 187: Display Cables
Appendix A: Cables Display Cables VGA Display, Mono Sub Miniature D-Shell Sub Miniature D-Shell 497-0008164 - 4 m 15-Pin 15-Pin 1416-C042-0040 Plug Receptacle (CRT Display) (Terminal) 14607a VGA Display, Color 1.0 m Black 497-0428080 1416-C840-0010 1.5 m Black 497-0428068 1416-C839-0015 1.0 m White...
Page 188: 5972 Vfd Customer Display (Powered
Appendix A: Cables 5972 VFD Customer Display (Powered RS-232) 497-0420926 - 1 m 1416-C683-0010 9-pin 497-0420927 - 4 m 24-Position D-Shell 1416-C683-0040 Microfit Receptacle Receptacle Terminal Customer Display RS-232 Port 20279 DVI to DVI 497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040) (Terminal)
Page 189: Lcd Power Cable
Appendix A: Cables LCD Power Cable 497-0426160 - 4 m (White) 1416-C803-0040 497-0428512 - 4 m (Black) 1416-C851-0040 Power Powered USB (Display) (Terminal) 20444 ...
Page 190: Cash Drawer Cables
Appendix A: Cables Cash Drawer Cables Dual Cash Drawer, Y-Cable 497-0409394 - 0.6 m Cash (1416-C372-0006) DWR. #1 Cash Drawer (Terminal/Printer) Cash DWR. #2 15808a Cash Drawer, Extension Cable 230-0145735 - 3.0 m Modular (1424-C112-0030) Modular 6-Pin Plug 6-Pin Jack Cash Drawer Cash Drawer (Terminal/Printer)
Page 191: Keyboard Cables
Appendix A: Cables Keyboard Cables PS/2 Keyboard Extension 497-0406056 - 1.8 m 6-pin 6-pin (1416-C281-0018) Mini-DIN Mini-DIN Plug Receptacle PS/2 PS/2 (Terminal) (Keyboard) 15403a Signature Capture/Electronic Payment Terminal Cable 5945/5992 EPT (RS-232 w/Power) 497-0418406 - 4.0 m 9-pin 9-pin (1416-C634-0040) Mini-DIN D-shell...
Page 192: Power Cables (Ac)
1-10 Appendix A: Cables Power Cables (AC) 1416-C325-0030 006-1009037 - U.S. Terminal/CRT The following power cables (not shown) also have an 45 mm IEC connection: 1416-C320-0030 006-8601011 - SEV 1416-C321-0030 006-8601012 - U.K. 1416-C322-0030 006-8601019 - Australia 1416-C323-0030 006-8601010 - International 1416-C391-0030 006-8605488 - China 1416-C608-0030 006-8604879 - Japan 15405b...
Page 193 Appendix B: Feature Kits Feature Kits Appendix B: Below is a list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • NCR Intranet: http://inforetail.atlantaga.ncr.com • Internet: http://www.info.ncr.com To locate the installation guides on these sites: 1. Select General Search. 2. Select the Kit Instructions icon. 3. In the Kit Title field, enter the Kit Title. Example: MSR or In the Kit Number field, enter the Kit Number. Example: 7402‐K452 4. Select Search The file can be viewed online by left‐mouse clicking on the pub title, or if you prefer to download the entire file you can right‐ mouse click on the title then select the Save Target as... option. If you aren’t sure of the title of number you can display all kits associated with a terminal product class by: 1. In the Class drop‐down list, select the Class of the terminal. Example: 7402 2. Select Search. ...
Page 194 Appendix B: Feature Kits Kit Number Description 2336‐K208 External USB CD‐ROM Drive 7402‐K160 Hard Drive (Standard Capacity) 7402‐K161 Hard Drive (High Capacity) 7402‐K221 3‐Track ISO MSR (12.1”) 7402‐K225 3‐Track ISO MSR (15”) 7402‐K226 JIS MSR (15”) 7402‐K232 128 MB DIMM Memory Upgrade 7402‐K233 256 MB DIMM Memory Upgrade 7402‐K234 512 MB DIMM Memory Upgrade 7402‐K301 PCMCIA Expansion Slot 7402‐K302 PCI Dual Serial 7402‐K305 RealPOS 70 Integration Tray 7402‐K451 Integrated U.S. 2 x 20 VFD Customer Display 7402‐K452 Integrated International APA (All Points Addressable) Customer Display 7402‐K533 Wall Mount Bracket (Tilt Mount) ...
Page 195 Memory Map Appendix C: ACPI BIOS 1.0.0.9 FFFF:F PC BIOS (128 K) E911:0 E400:0 Legacy USB (16 K) E000:0 Backpack CD-ROM = Can Be Overlaid = ROMs that are not present if DISABLED in the BIOS CCFF:0 Video BIOS (48 K) C000:0 Textmode Data (32 K) B800:0...

NCR RealPOS 70 User Manual

Chapter 2: Hardware Installation

Chapter 3: Setup

Chapter 4: Operating System Recovery

Chapter 5: BIOS Updating Procedures

Chapter 6: 2X20 Customer Display

Chapter 7: Integrated APA Customer Display

Chapter 8: Cash Drawer Interface

Chapter 9: Touch Screen Calibration

AppendixA:Cables

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Summary of Contents for NCR RealPOS 70

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