Trouble Shooting - Draytek VigorPlug 200AV User Manual

4 . T r o u b l e
4 . T r o u b l e
1. Why my utility can not work properly after finish install steps?
Ans: Please follow the steps to check the problem.
Check the Control panel for Microsoft .NET Framework install status, if you
don't install this, please install it.
Reinstall the utility again, you can remove it and reinstall the utility again.
2. What kind of windows OS can install the Powerline utility?
Ans: Now the Powerline utility only supports Windows 2000, 2003, XP and Vista.
3. Why the throughput of Powerline 200M bridge is bad?
Ans: Please follow the steps to check the problem.
Due to the master/slave structure, you need to avoid plugging two Powerline
bridge in the same time, so you had better plug the Powerline to the power
outlet sequence.
Please unplug the Powerline bridge and plug again, please remember plug
them in sequence.
Check the Powerline utility and check the throughput again.
4. Why the Powerine 200M device can not work stable?
Ans: In some cases, it would be better for the user to set 100MBaseTx half duplex for
NB/PC NIC's connection type while connecting to such device. It can ensure the best
performance and keep the stability.
If the device still cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send e-mail to
support@draytek.com.
S h o o t i n g
S h o o t i n g
19