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TROUBLESHOOTING
The following check list is to assist you in locating and rectifying certain fault conditions. If the problem
persists after you have made the checks, contact your local INVACARE supplier/dealer.
Powerchair will not drive, ON/OFF light does not come on, when ON/OFF switch is pressed.
1.
Power cable from battery boxes not properly connected to Power Module. Check and make
proper connection.
2.
Batteries completely flat. Charge batteries. If they do not accept charge, contact your local
INVACARE dealer.
3.
Defective power supply cable or connector, contact your local INVACARE dealer.
Powerchair pulls to one side.
1.
Check that both manual wheel locks (handbrakes) are released.
2.
Check that both motor/gearbox units are fully engaged (drive coupling in normal operating position).
3.
Check that BOTH front wheels (castors) turn and swivel freely.
Powerchair will not drive - ON/OFF light flashing.
If the light in the ON/OFF switch on the joystick box flashes, it indicates a fault in the Powerchair
electric/electronic system. This flashing occurs in "bursts" of flashes separated by a two second pause.
The number of flashes in each of these "bursts" indicates the nature and location of the fault. Faults which
affect the safety of the Powerchair will cause the Powerchair to stop, or prevent it from starting.
For further details refer to Joystick Box Operating Manual supplied with your Joystick.
TRANSPORTATION
INVACARE always advises that a Powerchair secured in a vehicle will not provide the equivalent safety
level and security as bespoke seating systems and recommends transfer to the vehicle seating, but also
recognises that it is not always practical for the user to be transferred.
In cases where transfer is not possible then the Powerchair should only be secured as follows:
NOTE
Your safety during transportation, largely depends upon the diligence of the person securing the Tie-downs and
passenger restraints, it is your responsibility to ensure that your Powerchair has been secured safely.
1.
Ensure that your model of Powerchair is suitable for transportation with an occupant in a vehicle.
If you are unsure, seek advice from your Powerchair supplier/dealer.
2.
Seek confirmation from the Transporter that the vehicle is suitably designed, insured and
equipped to transport a passenger seated in a Powerchair.
3.
Any part of the Powerchair (accessories etc.) that can be easily detached should be removed and
stored in the vehicle luggage hold during transportation.
4.
The Powerchair should always be transported in a forward facing direction. Rearward facing is
only acceptable if your head and back can be supported by a suitable bulkhead.
5.
INVACARE recommend the 4-Point Webbing Tie-Down System with Karabiner should be used to
secure your chair within the vehicle, these restraints are available from Unwin Safety Systems and
Koller Engineering (both companies based in the UK, Yeovil in Somerset).
6.
When attaching the tie-downs to the Powerchair, it is imperative they are fixed onto the
designated Tie-Down points shown on the sketch below) only of the Powerchair and not onto
any attachments or accessories (wheels, castors, footrests, armrests, anti-tipping levers etc).
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