HP 326529-D71 Specification page 5

R5500 xr uninterruptible power system

QuickSpecs

Service and Support, HP Care Pack, and Warranty Information

HP Care Pack Installation

Hardware Installation (Electronic)

HP Care Pack Services provide a range of life cycle support options that let you choose the service levels that meet your business

requirements, from basis to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up

Education courses

Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with

options including 4-hour response or 6-hour Call to Repair

Comprehensive range of software technical support for Microsoft, Linux, ProLiant essentials and VMware-based IT solutions

helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.

System Management, Performance Services and Mission Critical Support Solution

NOTE: For more information on HP Care Pack Services, contact any of our worldwide sales offices or resellers or visit our worldwide

NOTE:

web site on the internet at:

NOTE:

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at:

NOTE:

NOTE: Additional information regarding worldwide limited warranty and technical support is available at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

NOTE:

NOTE: For additional information on Server Services, Rack and Power Options, please visit:

NOTE:

http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html

NOTE:

NOTE: The information contained herein is subject to change without notice and is provided "as is" without warranty of any kind.

NOTE:

NOTE: The warranties for HP products and services are set forth in the express limited warranty statements accompanying such

NOTE:

products and services.

http://www.hp.com/hps/carepack

DA - 11871

Worldwide — Version 7 — February 24, 2006

HP UPS R5500 XR Uninterruptible Power System

U4693E

http://www/hp.com/hps

Page 5

326529-b31 R5500 xr