General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.
Item
See
"Symptom information (on page 39)"
1
"Loose connections (on page 41)"
2
"Service notifications (on page 41)"
3
The most recent version of a particular server or option
4
firmware is available on the HP website
(http://www.hp.com/support).
"General memory problems are occurring (on page 60)"
5
6
•
Server maintenance and service guide, located on the
HP website
(http://www.hp.com/products/servers/platforms)
•
"Hardware problems (on page 51)"
•
Server maintenance and service guide, located on the
HP website
(http://www.hp.com/products/servers/platforms)
Troubleshooting 44