Gxp21Xx User Manual; Table 9: Lcd Icons - Grandstream Networks GXP21XX User Manual

SPECIAL SOFTKEYS
(Only When Integrated
with GXE5024/5028)

Table 9: LCD Icons

Icon
Grandstream Networks, Inc.
Call Parking:
FOR GXP2120/2110 ONLY. Please refer to GXE5024/5028 Online User
Manual for more information.

CallPark
When a GXP2120/2110 dials out, the Call Park softkey will display on
screen. To park the call, press the "Call Park" button.

PickUp
When another GXP2120/2110 goes off-hook, the Call Pickup softkey
will display on screen. To pick up the parked call, press the "Call
Pickup" button.
Call Queue:
FOR GXP2120/2110 ONLY. Please refer to GXE5024/5028 Online User
Manual for more information.

SignIn
Press this button to sign in to the call queue. Agent will be prompted in
the LCD display to select the call queue to join. Press "menu" button on
keypad to select "ok". Once the agent completely signs in, the agent
will be brought back to the main screen.

SignOut
Press this button to sign out of the call queue. Press "menu" button on
keypad to select "ok". This will be displayed once the agent is signed in
to the call queue.
LCD Icon Definitions
DND (idle): ON when "Do Not Disturb" is activated in idle screen
DND (talking): ON when "Do Not Disturb" is activated in talking
Forward All: INDICATES all incoming calls will be forwarded to the
configured number
Forward on Busy: INDICATES calls will be forwarded when phone is
busy
Forward on No Answer: INDICATES calls will be forwarded if the
phone does not answer
Forward All and No Answer: INDICATES calls will be forwarded if
Forward All and Forward on No Answer are enabled
Keypad Locked: ON when the keypad is locked

GXP21xx User Manual

Firmware version: 1.0.1.110
Page 12 of 48
Last Updated: 01/2012