Troubleshooting - Sirius Satellite Radio Starmate 4 User Manual

Troubleshooting

Symptom
Radio does not power
on
Radio displays: An-
tenna Not Detected
Radio displays: Ac-
quiring Signal
Audio static or loss of
clarity
No sound
[

Troubleshooting
Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection
The satellite antenna is not connected to the vehicle dock.
Check the satellite antenna connection to the vehicle dock.
No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).
The FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set the FM
transmitter frequency of the SIRIUS Starmate 4 to match.
If using the AUX audio connector, check the cable connections.
The audio cables are not connected, or the FM radio is set to the
wrong frequency. Check the audio cables at the SIRIUS radio
dock and the radio. Tune the FM radio to the same FM frequency
the SIRIUS radio is tuned.
]
Solution